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Employee Relations Manager

Location:
Cleveland, OH
Posted:
April 04, 2021

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Resume:

Troy McManus

**** ****** **

Parma, Ohio *****

440-***-****

adleyg@r.postjobfree.com

Skills and Experience:

Scheduling / Staff Management & Direction / Dispatch / Tow Motor Operation Budgeting / Rate Negotiations / Air Freight and LTL Routing Invoicing / Posting / Claims / Payroll / Facility Management Cost Analysis & Trouble Shooting / Intl & Domestic Air & Ocean Operations Business Development / Sales / Class B CDL w/ Air Brake Endorsement Inventory Control / Retail Operations / Purchasing / Human Resources Software systems : Cargo Wise / AS400 / Crown Data Systems / Xcelerator EMPLOYMENT HISTORY

DSV Air & Sea

North Olmsted, Ohio

Title : Air Export Operations

July 2017 to Present

Supervisor : Turhan Cetin

Responsibilities : Air Export Operations including quoting, preparing export documentation, filing AES routing, airline booking, tracking, invoicing and claims processing. Extensive experience working with truck lines, air carriers, foreign customers and agent offices. Process every aspect of all shipments from beginning quoting process through collection of cargo, scheduling of carriers throughout movement and to final billing. One Source Cartage /Top Dawg Group / Freight Force-CLE Brooklyn Hts, Ohio

Title: Cartage Operations / FF Account Manager

Oct 2007 to June 2017

Supervisor: Anthony Sagaris

Responsibilities: FF Account Mgr / Cartage supervisor. Responsible for directing and maintaining all cartage operations. Supervise the daily inbound and outbound truck operations. Directly supervise and direct both company drivers and independent contractors as well as dock personnel and other office employees. Manage all functions of Freight Force division including quoting, invoicing, claim processing, scheduling, dock layout, inventory control, rate negotiations, OS&D procedures and customer relations are all primary functions. AIT Worldwide Logistics Middleburg Hts, Ohio

Oct 2006 – Jul 2007

Jan 2000 – Sept 2005

Title : Operations Manager / Air Freight Operations Supervisor: Vaughn Moore / Steve Thornton

Responsibilities : All aspects of freight operations including dispatch, air freight and LTL routing for all service levels, data entry, tracking and tracing, invoicing, posting, cost analysis, business development and sales. Directly responsible for all personnel activity including staff scheduling, monitoring of labor costs, all aspects of dock operations and set up, hiring and termination procedures as well as performance reviews, employee relations and payroll. A vital component in opening ground operation for local in house pickup/delivery company. ESI Global Logistics

Oct 2005 – Oct 2006

Middleburg Hts., Ohio

Title: Lead Air Operations / Operations Manager

Supervisor: John Hart

Responsibilities : All air freight operations including customer service, air freight routing, quoting, tacking and tracing, all accounting functions including cost and P&L analysis, tariff implementation, invoicing and posting as well as claims. Carrier rate negotiations, performance monitoring and setup of new carriers also a responsibility. Lead agent in operation until office closed in 2006 and moved to Pittsburgh.



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