Kuldeep Sharma adleqy@r.postjobfree.com +91-630-***-****

Robotic Process Automation (RPA) Level 2 Certified(UiPath)

Professional Synopsis:

Result driven professional with over 18 years of experience across Process Automation/QE Practices, services, and management in strategically driving projects for different domain as Banking, Finance, HLS, and Retail. An Agile (LEAN/SAFe) practitioner having experience in defining project scope, assessing and managing risks, best practices, and in presales activities. I share thorough experience in DEV-OPS, AGILE, CI/CD, QE and knowledge of cutting edge technologies – RPA, DIGITAL, MOBILE, BDD-TDD, PAIR PROGRAMMING, SELENIUM, NIGHWATCH, MOCHA, CHAI, PYTHON, JAVA, TOSCA, JENKINS, MAVEN, DATA GOVERNANCE, DATA QUALITY, HADOOP, BIG DATA, AUTOMATION TESTING & FRAMEWORKS

Key Skills:

Planning & Scheduling

Budgeting / Forecasting

Vendor Management

Motivated Leader and Mentor

Resource Estimation

Cost Control

Strategy Planning

QE /DevOps /Agile

Latest Technology & Tools

Performance Management

Cross Functional Coordination

Professional Snapshot:

Implement TDD-BDD with pair programming, with an outcome of extreme programming

Quality Governance and Release management [100+ Projects to partner with]

AIT Owner, Resource Estimation, Monthly Forecasting. Funding Forecast (Base /Init)

Projected Automation ROI to $860K

Reduced Manual Efforts by 25%, monitor time to 5% from 80%

Successfully delivered a saving of $200K per year while researching the requirement for correct tool utilization

Successfully Managed team of 50 resources (FTEs + FTCs)

Successfully saved efforts of 3.5 FTEs on daily basis, improved Regression Automation coverage to around 45%

Recognized for increasing overall testing coverage to approximate 85% within a year

Solely prepared the Trainers team using existing resource and infrastructure which required zero additional funding

Successfully managed large team of testers ensuring low attrition, and achieving tag as one of the best team on floor

Career Review:

VIRTUSA SEPTEMBER 2019 – PRESENT

Director (Quality Engineering, DevOps, Intelligent Process Automation)

Solution QE Architect

Responsible for providing Solution and Innovation for ongoing and new project for one of Virtusa LOB

Research, Practice and Suggest/Imply Intelligent process Automation, QE, Digital Transformation for different accounts

Asses Dev-Ops and QE requirements, setup End to End solution

Researching and implying solution for Data-Ops, ML-Ops as in advance to DevOps

Handling distributed activities - End to End solution, DevOps, Cloud

Exploring (R&D) and Providing solution for new technologies – RPA, AI, ML, TDA

Providing Solution, Proof of Value:

BDD-TDD WITH PAIR PROGRAMMING,

UIPATH,

SELENIUM, NIGHTWATCH, MOCHA,

SYNTHETIC TEST DATA

Test Triangle Ltd. JULY 2018 – SEPTEMBER 2019

Director

Heading Dev-Ops, RPA, Quality Engineering Services globally, over all Governance tools and technology research

Research, Practice and Suggest/Imply Quality Engineering, Digital Transformation for different accounts

Handling all account of company, and distributed activities

Suggesting Best practices and improvising overall quality applying QE concepts

Providing Governance, Cross Platform Automation solution

Setting up QA practices, End to End solution inclusive of BigData, Performance, Security, DevOps, Digital transformation

Exploring (R&D) and Providing solution for new technologies – RPA, IOT, AI, ML, TDM (Synthetic Data), Blockchain

Developing company Long Term & Short-term process automation Goals

Responsible to technically mentor, inspire and grow the teams

Responsible to submit RFP, RFQs

Handling overall inside Sales and Pre-Sales activities

Handling Market Research, Digital Marketing, Content writing, Brand promotion activities

Client Engagement with Internal and External Stakeholders and provide technical support and co-ordination wherever needed

BANK OF AMERICA, USA (Via Signature Consultants) DEC 2017 – APRIL 2018

Consultant

Reports to Sr. Director/ Sr. VP and being part of Enterprise Data Management, - Responsible to ensure Data Quality and Accuracy across Enterprise. This includes root cause analysis, lineage verification, and data quality authorization. Part of role also includes setting the business goal, analyzing, selecting and testing the new vendor tools to perform Capture-Transport-Use policy.

EDM Governance for different LOB across Enterprise wise

Perform gap analysis between existing SOX/DQ controls and the data governance/data

Responsible to asses Data Lineage, Review and Verify Walk through

Responsible to verify Data lineage, Data movement, Business rationale, Fit for use for transformation

Escalate where appropriate and follow defined Business process

Follows Compliance guideline, raise Risk, and Communicate clearly the impact

Vendor Tool: Set the objective and work strategy to identify that Pendo or OpenText (Analytics & Magellan) can be a fit into Capture-Transport-Use requirement

PENDO – Engaged with PendoSystems (external to bank) team to understand the capability of the tool. Assess overall technical specification, cost, comparison on current and upcoming features. Had discussion with different teams with in the bank that has performed proof of concept on Pendo or using it. Tried to identify gaps, positive and negative aspect to use, and compared the results obtained from different teams. Prepared an evaluation report suggesting value proposition.

OpenText (Analytics & Magellan) – Evaluating another tool for Capture-Transport-Use requirement. OpenText is used within the bank by different teams. OpenText Magellan has similar kind of capabilities as Pendo with some extra features. So was the reason to analyze this tool. OpenText Magellan has Artificial and Machine learning with predictive analysis capabilities.

BANK OF AMERICA, USA MARCH 2015 – OCT 2017

AVP

Reports to Director and was responsible for Quality governance, setting up strategies, Release and handling Automation, Performance shared services team.

Governing the QA, RPA & Release solution across RCITT and providing support [100+ Projects to partner with]

Providing Shared services (Automation – Performance Engineering) across LOB

Application Owner – Performing Resource Estimation, Doing Monthly Forecast, Budget Forecast (Base / Init)

Setting up a strategy (WFS, skills, tools, process, risk assessment, test approach, automation, performance, cross training, etc.), gaining business partner buy-in

Providing creative solutions, leveraging vendor optimization team to drive efficiencies

Setting up QA, process automation Strategies, applying V&V techniques

Influencing SDLC processes with dev and the business

Established recurring reporting routines with BPs that ensure full transparency, being proactive with BPs (a push vs. a pull from them) quantifying impact on Testing and Quality Management Services or overall delivery, providing metrics (Test Coverage, Assessment, Trend, Velocity) to support view

LOWE’s HOME IMPROVEMENT, USA (Via Equinett) MARCH 2014 – MARCH 2015

Consultant

Reports to VP / Sr Manager, - Manage, define, create, & implement a Branch Wide Automation Framework, QA process, Testing Methodology including templates, processes, and tools for Mobile Web, Mobile App and Desktop Application for virtual and real devices.

Architect over all Lowe's project using BDD-CI concept on cloud using tools Selenium, Cucumber, Appium, Sauce Lab, Maven, GIT & Jenkins and Plan/Build regression test suite on Adobe CQ

Managed, defined, created, & implemented a Branch Wide Automation Framework, QA process, Testing Methodology including templates, processes, and tools for Mobile Web, Mobile App and Desktop Application for virtual and real devices

Carry out detailed QA planning and ROI metrics on month to month basis – Actual v/s Estimated

Prepared QA Metrics (Test Coverage, Assessment, Trend, Velocity) and mange team of 15 people (Onshore/Offshore)

Successfully Implemented Automation for 6 Agile tracks using Continuous Integration

Accountable for performing continuous integration using automation tools e.g. cucumber, selenium and Jenkins

Created the Smoke suite version for Environment team using Jenkins to kick off after Each build in 40 Environments

JP MORGAN CHASE, USA / INDIA AUG 2007 – MARCH 2014

AVP

Reports to VP and being part of Private Banking, Wealth Management - Managed a large team of on-shore and off-shore resources to perform the testing of different Private Banking applications. Manage personnel, tools, processes, and schedules to successfully deliver several releases per year across LOB.

Build QA team from scratch and ramped up with combination of FTE’s & FTC’s at on-shore, off-shore

Introduced and expanded the use of test management and test execution tools to improve tester efficiency, reliability, and repeatability

Inherited different cross-functional QA segments (DB, Service, Functional, Automation, Regression) and through team-building, cross-training, and skills building, created a single team of professional testers

Accountable for performing continuous integration using automation tools e.g. cucumber, selenium and Jenkins

Setup the Automation Test Framework using BPT Model and engaged in setting Automation CoE using tools QTP, Service test/SOAPUI, LISA, LOAD RUNNER using ATC machines

Carry out detailed QA planning ensuring seamless delivery – produce ROI (M2M), Test Metrics

Coordinate with the internal teams for business process analysis and understanding technical & functional specifications

Working with application/ Business teams to manage required project deliverable and running Large stakeholder calls with various competing priorities and being able to negotiate an amicable solution

Run Quality assessment program across the LOB, providing strategic solutions and setting up QA standards/procedure across department and participate in LOB wise BPT/Regression Factory Solution

Participated in Budget and Contract management

PREVIOUS EXPERIENCE JUNE 2001 – AUG 2007

Started career in June 2001 at Resource Infocom, India as a Software Test Engineer and worked on various positions with multiple companies including HEXAWARE, XORIANT SOLUTIONS, E- SERVE, and COUNTRY WIDE FINANCIAL till Aug 2005. Details can be provided as required.

Education:

Master of Science (Computer Science), California State University, Fresno, CA, USA

Diploma in Advance Computing, C- DAC, Kudos Institute of Advance Computing, Jaipur, India - July 2001

Bachelor of Engineering (Electronics), Swami Ramanand Teerth Marathwada University, Nanded, India - June 2000

Technical Skills:

Manual

BDD, Functional, Non-Functional, Security, Stage Gating, Entry/Exit, Defect management, Test Plan, Test Strategy

Version Control

GIT, CSS, CVS

SDLC

AGILE (SCRUM), Waterfall, Hybrid

Automation

TOSCA, Selenium, CUCUMBER, Jenkins, Maven, Appium, Sauce Labs, Firebug, Ownership to create Python Based Automation Tool, QTP, UFT, Calabash, Pendo, UiPath, Nightwatch, Mocha, Chai, TDD_BDD

Performance

Jmeter, Load Runner, Performance Center, Funk Load, DNT, DynaTrace

Services

SOAP UI Pro, POSTMAN, XML SPY, SOA Test

Virtual

CA LISA (initial)

ETL/ BigData

Sybase, SQL, TOAD, SQL Browser, Embarcadero, Hadoop

QA Management

QC, JIRA, JAZZ, Bugzilla

Languages

Java, Python, VBScript, C, C++, SQL, Initiate & Implemented Test CoE

Framework

BDD-CI, BPT, JUnit, NUnit, Hybrid, Keyword Driven, Action Driven, Visual studio

Mobile

Android, IOS, ADK, XCode, Emulators, Simulators, Node, App, Web, Safari, Chrome

Other Responsibilities:

BUSINESS RELATIONSHIPS

•Engaged at Executive level of IT management in the organization.

•Meets with the key stakeholders to understand their specific business problems in order to propose industry best practices and solutions, wherever required leverage on Vendors to cater tailored solution

•Maintaining a good working relationship at both ends – Vendor & Business

•Liaise with vendor management team for Client Letter, SOW and Contract preparation

•Work Closely with COO for Monthly Forecast

•Meets with IT managers and directors on QA Governance, risk assessment and mitigation plans

•Identify the key focus areas as expected by the business in order to benefit their operations

PEOPLE MANAGEMENT

•Manage personnel/resource planning: Manages resource requirements, onsite-offshore travel, leave tracking, resources on-off boarding

•Review staffing/expansion requirements to the existing pool of resources based on project requirement

•Mentor new project hires and identify training needs

•Monitor performance of team members, preparing annual and bi-annual appraisals of each team member and recommend promotions and salary hikes based on performance appraisals

•Approve leaves and claims

•Recommend transition or termination based on performance assessment

PROJECT ENGAGEMENT (Include Technical Aspect)

•Enterprise Data Management – Data Quality & Accuracy

•Creating In-house Automation tool & Automation Shared Services

oProject planning, handling change requests, tracking, execution and closure management

oOverall management of testing strategy development, requirements analysis, testing and implementation

oReview and work on the Test Strategy, Test Approach, Test data management before and during the program

•QA Governance:

oWork with different QA Manager & QA Directors to prepare overall QA strategy across LOB

oResponsible for QA Metrics and make sure all Managers share the similar metrics

oDefine QA Standards - Make sure all Managers and teams adhere to the standards

•Performance & Security Engineering

oAnalyze the requirement and see how team can cater the performance need

oOverall management of testing strategy development, requirements analysis, testing and implementation

oProvide suggestion on how performance for a given project can be improved

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