PRIVATE AND CONFIDENTIAL PROFILE
Cell: 082-***-****
E-Mail: adleok@r.postjobfree.com
PROFILE OF DAPHNEY BALA
Current Employment
Unemployed
Availability/Notice Period
Asap
Surname
Bala
First Names
Daphney
Citizenship
South African
Identity No
Gender
Female
Passport Status
Valid
Residing in
Olifantsfontein
Areas to consider
Not willing to relocate
Languages Spoken
English
Expectation
Negotiable
OVERVIEW
As a natural relationship builder, I am equipped with the vision and purpose to drive organizational change and am able to adapt positively to any challenges that arise both personally and professionally.
I am a self-starter who is goal-driven, dynamic and passionate in my dealings with people and business.
I am an excellent communicator and networker with well-developed interpersonal skills. I am a team player and have the ability to form trusted relationships with subordinates, clients as well as superiors.
I have a proven track record of responsibility, integrity and commitment to company objectives.
ACQUIRED SKILLS / ABILITIES
Problem-solving
Analytic Thinking
Strategic Planning
Presentations
Cost Control
Administration
Diary Management
Kitchen Management
Food Preparation & service
Stock Control
Relationship Building
Data Capturing
Data Control
Conflict Resolution
Query Resolution
Report Writing
Contract Control
Performance Management
Training
Business Strategy
Staff Development
Communication Skills
Computer Literate
Customer Service
Staff Management
Time Management
Troubleshooting
Interpersonal Skills
Advanced Supervisory skills
Leadership skills
COMPUTER LITERACY
Ms Word
Ms Excel
Ms Power Point
Internet
EDUCATION DETAILS
Highest Grade
Grade 12
Institution
Msobomvu SSS
Year Passed
1993
Qualification
National Diploma: Catering Management
Institution
Technikon Natal
Year Passed
1998
CAREER DETAILS
Name of Employer
BM Foods
Designation / Title
Production Manager
Period of Employment
March 2020 - Jan 2021
Reason for Leaving
Resigned
Planning & organising production schedules
Assessing projects & resource requirements
Ensuring that health & safety regulations are met
Determining quality control standards
Overseeing production process
Monitor every aspect of production to ensure compliance with established procedure & standards
Conduct studies to discover ways to improve the efficiency of production processes
Oversee the hiring & training of food production personnel
Oversee the maintenance, repair &replacement of production equipment to ensure smooth work operations
Develop & promote new food products to boost sales and to increase generated returns
Allocate work tasks to company staff according to their specialisation and history
Set production objectives & implement action plans for achieving set targets
Conduct forecasts to identify potential risks and contingencies in a proposed project
Prepare periodic reports to update upper management on food production activities
Maintain accurate inventory of raw materials and processed food products
Ensure food products and raw materials are stored properly at optimum conditions
Adhere to customer requirements to meet their needs
Ensure all company regulations & government legislation are adhered to
Attend educational programmes & recipe cook offs to update job knowledge
Attend and respond to customer complaints
Name of Employer
LSG Sky Chefs
Designation / Title
Costing Controller
Period of Employment
2015 – March 2020
Reason for Leaving
Seeking New Challenge
Attend Meal Presentations and advise clients on Costs & Prices
Prepare pre-presentation costs in conjunctions with airline documentation & menu grid
Complete post presentation costing
Updating required airline documentation & systems (menu cards, matrix & chefs chat)
Compare Costing details, Menu Specifications & Airline Documentation to ensure that they are in accordance with each other
Compare approved price lists with airline systems
Oversee day to day costing & specification amendments from clients
Liaise with other departments with regards to costing & selection of raw material products
Cost menus for different airlines and any other requests
Prepare costing documentation
Validate CBASE reports e.g. Food Cost Reports, MCO Checks
Prepare other Sales related functions as required
Name of Employer
LSG Sky Chefs
Designation / Title
Product Documentation Administrator
Period of Employment
2010 - 2015
Reason for Leaving
Promoted
Interact with clients during Meal Presentations
Record accurate specific information (taking notes, verifying details such as ratios & weights)
Ensure that correct food photographs are captured at Meal Presentations (correct equipment, colour coded lids & plating)
Diary management including arranging and coordinating meetings
Performing general admin work
Ensure accurate data is captured at all times for easy referencing
Create First Quality Specifications (accurate and user friendly)
Update & check Airline systems against Costing Sheet as per customer requirements
Build up Menu Specifications within CBASE programme
Name of Employer
LSG Sky Chefs
Designation / Title
Junior Sous Chef
Period of Employment
2007 - 2010
Reason for Leaving
Promoted
Planning & directing food preparation
Managing kitchen staff
Training & scheduling
Supervising & controlling quality
Attending meetings and writing minutes
Attending student awards
Performing general admin work
References
Andrew Gillespie
Specialist Consultant to the Hospitality and related Industries
Candice Joao
Sales Manager LSG Sky Chefs (former)
Abu Jakes
GM (former)
BM Foods Lanseria