Amanda Jones
adleja@r.postjobfree.com
Yulee, FL, 32097
SUMMARY
Personal Objective I am seeking a full-time position working for your company. I have a very strong passion for helping others and feel that I would be a great asset within your company. I have excellent experience in medical records, call center experience, clerical duties, accounting, and bookkeeping as well as multitasking. I have over 13 year's clerical/customer service experience in healthcare. I would be an excellent addition to your company. SKILLS
• Customer Service
• Medical Records
• HIPPA
• Call Center Experience
• Medicare Insurance Experience
• Medicare Advantage Insurance Experience
• Medical Insurance experience with many insurances
• Quickbooks
• Accounting
• Accounts Receivable
• Accounts Payable
• Data Entry
• Microsoft Word
• Microsoft Excel
• Internet Explorer
• Epic- Computer System
• Microsoft Outlook
• Typing Speed - 70 wpm
• Insurance
• Medical Claims and Appeals
• Billing
• ICD-9 Codes
• ICD-10 Codes
• Authorizations
• Microsoft Outlook
• Microsoft Word
• Cash handling
• Multitasking
• Organizational skills
• Quickbooks
• Accounting
• Answer phones
• Editing documents
• Faxing
• Internet Explorer
• Inventory
• Medical coding
EXPERIENCE
Sales Associate
Fernandina Beach, Florida
Athletic Attic/ Sep 2005 to Dec 2005
• Cash handling, custodial duties, mark down merchandise, and customer service. Cashier
Fernandina Beach, Florida
Publix/ Jun 2005 to Jun 2007
• Custodial duties, inventory, cashiering and customer service. Front Desk Clerk
Fernandina Beach, Florida
Elizabeth Pointe Lodge/ Jun 2007 to Sep 2007
• Housekeeping, gave guided tours, handling money, customer service and input reservations. Starbucks
Fernandina Beach, Florida
Sep 2007 to Apr 2008
• Cash handling, custodial duties, customer service and restock shelves. Jewelry Lead
Kmart
Fernandina Beach, Florida
Feb 2008 to Mar 2009
• Preparing weekly ad, inventory, responsible for jewelry audit, cash handling, and customer service skills.
Head Sales Associate
Jacksonville, Florida
Apricot Lane/ Aug 2009 to Jan 2010
• Customer service skills, multitasking, cash handling, inventory, customer service and audits.
• Homemaker/College student
Jan 2010 to Jun 2016
Administrative Assistant
Fernandina Beach, Florida
Nassau Open MRI/ Jun 2016 to Apr 2017
• Medical records, medical coding, customer service, billing, HIPPA, processing claims and appeals, customer service, checking patients in and out, calling and verifying insurance, answering phones, faxing and receiving medical orders, fluent in medical terminology, medical coding, obtaining authorizations, etc.
Customer Service Representative (CSR)
Jacksonville, FL
UF Health North- Neuroscience Institute/ Apr 2017 to Oct 2017
• Medical records, medical coding, billing, HIPPA, customer service, checking patients in and out, processing claims and appeals, collecting payments, verifying insurance, calling to confirm upcoming appointments, faxing, answering calls, prepping charts, review claims, etc. Administrative Assistant
Fernandina Beach, FL
Edward Tribuzio/ Oct 2017 to Current
• Medical records, medical coding, excellent organizational skills, customer service, answer phones, verify insurance information, HIPPA, billing, medical coding, processing claims and appeals, insurance claims, authorizations, many years of customer service, review claims, etc. EDUCATION AND TRAINING
Certificate in Medical Transcription and Editing
Everett Community College 2015
Everett, WA
High School Diploma: General Studies
Fernandina Beach High School 2007
Fernandina Beach, FL
Ashworth College
Current student- Medical Billing and Coding 2021
Norcross, GA
ADDITIONAL INFORMATION
• Awards and Memberships, Drug Abuse Resistance Education Award - 2004 National Honor Society - 2006