Manager Service

Curriculum Vitae - Inga Nhase

Date of birth: ** July 1992 · Email: ish. adleig@r.postjobfree.com ·Mobile: 078******* Address: 1152 Zola Street Hermanus 7200

PROFILE

I am a 29 year old ambitious female who is prepared to achieve the desired goals of the Job description. I am a hard worker, self-motivated, goal oriented individual who is always looking for a challenge to enhance my skills and knowledge,I like to interact with other people and adapt easily to different kinds of environments . I have good communication skills, telephone skills. I am able to work different kinds of shifts and under pressure. I can speak isiXhosa and English fluently. EDUCATIONAL BACKGROUND

Year: 2016-2017

Qualification: Computer Literacy

Institution: Enlighten educational trust

Year: 2010-2012

Qualification: Matric

Institution: Manzolwandle SSS

Subjects: Maths, Physics, Life Sciences, English, Xhosa Geography and Life Orientation WORK EXPERIENCE

2016 February 16 to Current: Liv/Banking Clerk

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● Bank all takings from the cashiers and under bank customers.

● Record all shorts and overs.

● Ensure each cashier's paperwork I put together.

● Control of End of Day reading and cheque deposit slip

● Banking of cash.

● Control of pink /white transfers.

● Control of gift vouchers/coupons.

● Controlling of debit card print out.

● Checking of refunds slip to print out.

● Maintain the filling system.

● Compile reports and ensure all admin deadlines are met.

● Check and verify all information on delivery invoices.

● Report descrepancies to Receiving Manager.

● Capturing all relevant documentation on SAP system .

● Receiving all debtors invoices from frontline supervisor.

● Consolidation of debtors invoices and forward to Credit Controllers at Head Office.

● Print stock movement summary reports daily.

● Handling of queries, complaints promptly and efficiently.

● Minimise shrinkage and comply with housekeeping standards. 2014 December to February2015 Haygrove Heaven Quality controller

● Ensuring good quality fruit.

● To carry out inspection of fruit goods inwards ready for packaging, in accordance with procedure.

● To Identify, record and highlight any quality issues.

● Fully understand and work with necessary quality control instrumentation. Year 2015 October to February 15 Waitress at Harbour Rock Reasturant.

● Meet & greet guests; serve meals for specified function following timelines for event.

● Maintain a clean work area at all times (clean as you go); clear tables for specified functions down to the bare table and reset for the following day. Empty trash; clean any used trays; ensure all items used go back to their proper locations and put all equipment away properly.

● Transport and store clean service ware

● Respond to guest requests in a timely, friendly and efficient manner.

● Take guest food and/or beverage orders and input orders in appropriate point-of-sale system and ensure guest satisfaction throughout the meal service.

● Serve alcoholic/non-alcoholic beverages in accordance with federal, state, local and company regulations

● Ensure serving station is well-stocked at all times

● Table de Hort and ala Cart menu table set up

● Micros Knowledge

SKILLS AND COMPETENCIES

● Time management

● Communication skills

● Service excellence

● Hard working

● Proactive

● Professional

● Telephonic skills

● Computing Skills (Microsoft word, Excel, PowerPoint)

● Flexible and Trustworthy

● Friendliness

● Decision Making

● Leadership and Supervision

REFERENCE

Name. : Mr Jeremy Vogel

Designation : Asset Protection HOD

Contact number. : 072*******/ 010-***-****

Name. : Zingisa Sanda

Designation. : Supervisor

Contact Number. : 073*******

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