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Aviation enthusiastic for Aircraft-GHS with involving managing, planning, controlling, delivering, coordinate, transformation and execute Flight Operations-Ramp/Airside/Apron/Ground Operations activities. Strong multi-task an exceptional track records of managing large Airports and GHA-Airport operations services. Over 15 years of comprehensive experience of cross-functional backgrounds and extensive skills in Airport Operations/Ground Operations Services. Demonstrable sound knowledge in ICAO Annex-14, Airside, Ramp, Ground Operations, General Aviation, GSE technologies, visionary knowledge and skills to implement decisions, maintain policies & procedures and current strategies. Fiscally responsible and astute with a strong bottom-line focus. Seasoned expert on management, supervise, training and motivating ramp staff to drive profits while achieving OTP. Commitment involves in adherence to Safety & Security and effectively communicates with other departments to troubleshoot any issues. CAREER OBJECTIVE
Seeking for a career position in the spheres of aviation for my long term goal that offers career consideration and utilize my proficiency and knowledge in a renowned organization, where there is an opportunity to exhibit strengths and enhance skills while striving for the growth and development of organization.
EDUCATION
Bachelor of Arts
Diploma in Aviation and Hospitality Management
AREAS OF EXPERTISE
EXPERIENCE
Air India-SATS Airport Services Pvt. Ltd. Nov 2016 – At present Duty Manager (1st Nov 2016 - Present). Kempegowda International Airport (BLR), India Lead and manage the day to day activities of ramp services and serves the company by managing the station on-going operations to ensure all aircraft movements, ramp handling activities, baggage/cargo handling meet all company/governmental requirements and safety regulations. Provide high level of superior service to all customers of all business units while keeping costs of the station operations to a minimum.
Manage the day to day operations to meet organizational performance plans and growth objectives within established budgets and timelines. Implement and enhance a daily operating report process that measures effectiveness to plan for the operations. Monitor measure and report on allocations, roster, operational issues, opportunities, development plans and achievements. Manage direct reporting staff; implement training to improve skills and to insure a satisfied front line workforce. Develop forward focused station planning to predict staff and equipment requirements. Build a strong operations work group by identifying weaknesses and implementing processes and training to close those gaps. Assist the Supervisors in the day to day operations. Identify and implement new operating techniques that will improve productivity and reduce costs. Ensure activities meet with and integrate with organizational requirements for quality, health and safety, legal, environmental and general overall objectives.
Contribute to the evaluation and development of operational strategy and performance in co-operation with the company’s Senior Management Team. Review work performance to ensure staff is meeting company requirements. Update all ramp vehicles and equipment is being properly maintained and submit all reports/documentation as required by the senior management. AIRCRAFT MARSHALLER
AIRSIDE & APRON
RAMP & SAFETY
AOCC
FLIGHT COORDINATOR
LOAD CONTROL
TRAINER-GROUND/RAMP
AEROBRIDGE (PBB)
House No.218. 6th Main, A-Cross
Vinayakanagar, Bagalur Cross, Yelahanka
Bangalore - 560063.
: ************@*****.***
: bobby.sapam
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Etihad Airport Services-Ground LLC Mar 2015 – Aug 2016 Ramp Coordinator (9th Mar 2015 - 31st Aug 2016). Abu Dhabi International Airport (AUH), UAE National Aviation Services WLL Apr 2011 - Dec 2014 Ramp Supervisor (7th Apr 2014 - 20th Dec 2014). Kuwait International Airport (KWI), State of Kuwait Flight Control Officer (17th Apr 2011 - 6th Apr 2014). GlobeGround India Pvt. Ltd. Apr 2008 - Apr 2011
Ramp Officer (1st Jun 2009 - 3rd Apr 2011). Kempegowda International Airport (BLR), India Ramp Assistant (16th Apr 2008 - 31st May 2009).
Rudra Aviates Pvt. Ltd. Aug 2005 - Mar 2008
Flight Operations Assistant (21st Aug 2005 - 05th Mar 2008). GHA for Air Deccan-GAU/BLR Airports, India
. CERTIFICATION
Train The Trainer Certification (Ground Operations) under the National Aviation Services WLL TRAINING UNDERGONE
Train The Trainer (Ground Operations)
AOCC Functions and Management Systems
Aircraft Marshalling
Aerobridge (PBB) Operator
Aircraft Headset Procedure and communication
A380 Ramp Services (Emirates Airlines)
Boeing 787 DREAMLINER Ramp Handling
Apron & Airside Operations and Safety
ARFF/Basic Fire & Rescue
AVSEC/Aviation Security Awareness
Air France (C-2/Function-11) Ramp Handling
Advanced Leadership and Management
Aerodrome Safety Awareness (DGCA Kuwait)
Airport Ramp Services
Advanced Ramp Handling
Ad-hoc/Non Schedule/UNAMI & UN/Gen Aviation
Accident & Incident Reporting
British Airways One World Airports
British Airways Security & Disruptive Passenger
Baggage Reconciliation
Basic/Advanced Load Control
Business Integrity and Corporate Responsibility
Daily Resource Allocation
Emergency Response Team
Flight Data Management
Freighter Aircraft Handling (FX/CX/LH/EY/QR)
Flight Coordinator and Operations
GSE Operations (Cat-III)
KLM Human Factors
KLM Operations and Ramp Services
Lufthansa Ramp Handling Services
SMS qualified (based on ISAGO)
ULDs Handling Awareness
United Airlines Security & Advanced Fast Air
SKILLS
System: AODB, A-CDM, UFIS, AMADEUS, GALILEO,
SABRE, SITA-BMS.
Computer: MS OFFICE, ACCES, EXCEL, POWER
POINT, WORDS.
SPECIALITIES
Ability to deal with people sensitively, tactfully, diplomatically, and professionally at all times. Excellent leadership skills in the managing, maintaining and developing an operational workforce. Strong organizational skills and decision making through resource prioritisation based on daily operations. Work in the fast paced shift 24/7 flexible schedule environment of business aviation requiring non-standard work hours and on-call response.
DECLARATION
I do hereby declare that the information given above is true to the best of my knowledge. Bangalore: January, 2021. Bobby Sapam
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