Sales Representative

Iskandar W. SALAMA

adle5x@r.postjobfree.com

Development Manager Conveyor Syst29 Mcintyre court, Newmarket, Ontario, Canada L3Y8B7

Cell: +1-647-***-****

I am a sales and professional with a Bachelor degree in Accounting (Business Administration)

Skills

●Customer management and satisfaction expert

●Industrial labeling and coding

●Presentation & negotiation skills

●CRM (Salesforce, SAP) expert user

●Excellent communication skills

●MS Office professional

Team Player

Professional Experience

BILLING AGENT:

Sep2017 - Jan 2019

Desjardins – Aurora- Ontario

Duties:

●Billing agent resolving billing related questions and inquiries from internal and external clients Making outbound calls as part of internal recovery and collection of unpaid earned premium

●Provide billing solutions to clients inquiries specific to the client’s province and underwriting company

●Update and modify billing requests to inbound clients in an accurately and timely manner.

●Assess payment risks and follow billing legislation specific to each province. Resolve client complaints efficiently.

●Process various analysis and verification reports.

●Reviewing insurance policy terms in order to determine whether a particular procedure or service is covered by insurance

SALES CONSULTANT:

Sep 2015 - July 2017

Bell Canada – Toronto –Ontario

Duties: Market development

●Create offers for existing clients and create new client base.

●Report sales on sales force application.

●Negotiated prices, terms of sales and service agreements.

●Uncovered qualified prospects and sales opportunities in targeted markets.

SALES CONSULTANT:

Oct 2014 - August 2015

AIG INSURANCE – Toronto –Ontario

Duties:

●Evaluate the clients' necessities and other aspects of their profile in order to offer them the product that is best suited for them.

●Finding potential clients, helping them to choose the most suitable type of insurance, paying beneficiaries, suggesting solutions on how to minimize risks, and processing applications.

QUALITY ASSURANCE PROFESSIONAL

August 2012 - July 2014

Flextronics – Newmarket – Ontario

Duties:

●Control the processes and product qualities for design projects.

●Inspects the products created by a company to ensure they meet all requirements and standards. This involves testing products for quality and, in the case of services, reviewing processes and deliverables to confirm that all services delivered were of excellent quality.

●Ensure design reviews; gate reviews; and technical reviews are performed correctly per each phase and report released and action items tracked.

●Participate in customer, internal, as well as regulatory body audits.

●Support Supplier qualification and management activities.

●Operate within standard operating procedures (SOPs) and Job Safety Analysis (JSAs).

PRODUCT MANAGER AND DEPUTY SALES MANAGER.

June 2004 - Jan 2012

Gargour Technologies for labeling and coding – (Video jet & Avery Dennison)

Cairo- Egypt (www.gargour.com)

Duties:

●Responsible for coding and labeler machine sales and installation

●Create specification documents and products presentations for the sales team training.

●Took part in the preparation of the yearly marketing and sales plans.

●Represented my company in industrial trade shows both national and international.

●Achieved and exceeded local sales target

●I managed the relationship between the company and our international supplier including (regular communication, finance, orders, credit notes and other related activities)

●Started a new label applicator department

●Training and Manage sales team and follow up all sales duties.

●Developed comparison tables of products and services by researching product pricing, ratings and performance.

●Set up and maintained global account management and reporting tools and processes.

●Quoted prices, credit terms and other bid specifications.

●Videojet training Course (In Turkey): Technical training for thermal transfer printers and Laser .

●Videojet training Course (In Turkey): (1310 Series, 43S machine)

●Videojet CIJ (Continuous Ink Jet) Printers training: Excel 170I, 170 UHS, 37E, Excel 2000, 1310, 1000 series

●Videojet DOD training: Unicorn, Patrion Plus, 1100, 2100, 2300 series

Educational background

Cairo University, Faculty of commerce, Bachelor degree in Accounting, Major: Business Administration.

High School: El Ahram High School

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