Business analyst
Resume:
PROFILE
Four years of experience in Business Analysis and Management. Excellent
communication skills; including writing and presentation skills. Highly proficient in developing and managing relations with business stakeholders, subject matter experts (SMEs), cross-functional teams, clients, vendors and C-level executives. Flexible and adaptable to diverse work environments with ability to learn and update relevant skills with ease. Organized, goal-oriented, self-starter, and ability to master new technologies; manage multiple tasks while following through from start to completion.
PROFESSIONAL EXPERIENCE
BUSINESS ANALYST
AKILI CREATIVE PLC. November 2017 – June 2019
Developed Business Requirements Document (BRD), Functional Specification Document (FSD) and Requirements Traceability Matrix
(RTM).
Extensively used Agile Methodology in the process of requirement- gathering based on SDLC.
CONTACT
STORE MANAGER
PIZZA BOLI’S March 2020 – Present
Compile and update client data to track payment trends and support accurate accounting.
Working with managers to develop service improvement initiatives
Documented conversations with customers to track requests, problems and solutions.
Maximize profit and meet sales targets.
Ensure availability of merchandise and service; maintaining inventories.
Provide exceptional customer service
TECHNICAL SKILLS
1312 CLIFTON ST NW,
WASHINGTON, DC 20009
***********.***@*****.***
EDUCATION
JIMMA UNIVERSITY, ETHIOPIA
MBA in Business Administration
ADDIS ABABA UNIVERSITY,
ETHIOPIA
Bachelor’s in Marketing Management
KALKIDAN HAILEMESKEL
Business Analyst
Mastery of MS office suite
Strong proficiency with my SQL, MS
SQL server.
Accustomed with Waterfall,
Agile, Scrum Methodologies.
User acceptance testing (UAT)
Proficiency in using Jira, Slack,
Trello
CERTIFICATIONS
Professional Scrum Master (PSM1)
JUNIOR BUSINESS ANALYST
PEPSICO September 2016 – March 2017
Held meetings with users and stakeholders to identify problems, resolve issues and improve the process to ensure a stable and accurate solution.
Analyzed facets requirement and thus conducting gap analysis. Documented Business Process Requirements with Use Cases and facilitated JAD sessions to define AS IS and TO BE IT processes.
Formulated logical statements of business requirements researched and evaluated alternative solutions and recommend the most efficient solution for system design.
Analyzed data and generated different kinds of graphs, charts using Excel.
Analyzed business scenarios to track possible business outcomes for the functions
which could be incorporated into more detailed test scripts.
Participated in daily scrum to summarize what is done and what to be done, also participated in sprint review meeting to demonstrate a working product increment.
Analyzed data to generate information about clients and their attributes and drafted a data requirements document.
Developed prototyping, prepared the test data and checked for the feasibility of the system.
Reviewed documents/templates to create BRD and implemented the RUP process, identified Gap Analysis and the AS-IS and TO-BE model.
Created Use cases, activity report, logical components to extract business process flows and workflows involved in the project using Rational Rose, UML and flow chart tools such as Microsoft Visio.
Migrated Data from MS Excel to SQL Server Reporting Service Using DTS and SQL.
Contact this candidate