PERSONAL PARTICULARS

Name : Phyu Sin Soe

Address : Jurong West Street 65

Birthday : 1st October 1981

Nationality : Myanmar (Singapore PR)

Marital Status : Married

Email : adle0g@r.postjobfree.com

Mobile : 81838272

Last Drawn : SGD 6,034/mth

Expected Salary: SGD 6,500/mth

Availability : Immediate

EDUCATIONAL HISTORY

Yangon Technology University ( YTU, Myanmar ) May 2000 – Nov 2005

Bachelor of Engineering (Information Technology)

EMPLOYMENT HISTORY

Daimler Commercial Vehicles South East Asia Pte Ltd 11 Feb 2019- 31st Mar 2021

Assistant Manager – Customer Service & Business Development, MB Vans)

(Commercial Vehicles Van Spare Parts Sales)

Roles & Responsibilities

*Market Management and Business Development

-Discuss & Develop yearly sales / Operative Plan to improve the business

-Formulate business strategies to support the plan

-Periodic Monitoring and analysis of service partners/dealers/customers structure to growth business

-Collaborate with Markets to implement new service strategy initiatives to improve the business and customer support

-Develop system tools require to expand current business network to drive business growth

-Provide the standardized service to support the new dealer in the regions

-Mentoring and Analysis of Sales Orders/Revenue and submit the management report monthly

-Liaise with HQ for support in business and clear guidelines to achieve the target

*Customer relation management and market support

-Support market/customers in all enquiries (shipment status, stock availability, pricing, etc) and consulting the business development

-Responsible for the purchasing process from order intake and liaising with the respective dealer to ensure a smooth process

-Keep track of all pending orders including the region orders, shippments and delivery in time

-Stock replenishment & Inventory management

-Monitor the reporting of the monthly sales figure by each market

-Identify and compare market practices and promote best practices

*Project Management

-Define new Projects to be executed in the markets jointly with HQ

-Responsibility for Sales support budget for individual market

-Implementation and periodic report on project development to Manager & all stakeholders

And any other reasonable assigned business development & service strategy tasks/ adhoc duties

Markets: Singapore, Malaysia, Thailand, Indonesia, Vietnam, Myanmar, Philippines, Sri Lanka, Cambodia, Brunei, Laos, New Caledonia, Tahiti.

Piaggio Asia Pacific Pte Ltd, Singapore Oct 2012 – 03rd February 2019

Assistant Manager – Aftersales

Roles & Responsibilities

-Spare parts and accessories business

-Technical support

-Technical training (management)

-Warranty

-Service campaigns

-Manage Marketing Promotion Plan for Spare Parts & Accessories

-Customer care /claims

-Monitor Dealers Account / Credit Lines / Billing

-Contract Management

-Pricing

-Monitor Inventory levels / Sales Forecast

-Network development

-Markets: Singapore, Malaysia, Thailand, Myanmar, Cambodia, Hong Kong, Macau, Taiwan, Korea, Philippines, Australia, New Zealand.

Responsibilities

-Increase the Spare Parts & Accessories sales by monitoring the markets and implementing sales actions

-Provide technical support to importers when required (training management, systems and tools)

-Monitor the Customers’ Orders, payment, Invoices, Shipments, Credit Line, RMA Claims, Warranty Claims, Inventory levels etc. by using SAP application

-Work closely with Production Team, Shipping and Marketing teams

-Make sure all the Warranty expenses and Claims cost are under control

-Monitor the price /competitor price

-Manage the Credit Line for individual market

-Follow up on quality improvements and issue communications to the network

-Assist on all Inquiries, all problems, all complaints of Dealers, shipments, invoices, eta, quantity and quality

-Analyze technical problems and liaise with factory

-Monitor Stock levels and Perform stock replenishment with warehouse colleagues

-Co-ordinate with Warehouse Colleagues (Vietnam and Italy)

-Prepare and submit the Monthly Sales Report to Senior

-Visit to Oversea Dealers to maintain and improve customer ‘satisfaction

Awards & Achievement - Achieved Spare parts and Accessories sales target / revenue (Quarterly,Yearly)

Extra Bonus for Good Performance

PerkinElmer Singapore Pte Ltd May 2012- Oct 2012

Shipping – Coordinator (Contract / Maternity leave cover)

-Govern and Manage Import & Export Procedures and Documentations by using SAP application

-Coordinate with Freight Forwarder for the Courier Shipment

-Work with 3rd party to ensure timely and accurate handling of all shipments activities

- Arrange CAD shipment and submit to the bank, etc.…

Aldon Technological Services Feb 2010 – Jan 2012

Technical Support Clerk (Administrative Staff) (Semiconductor)

-Handling Shipping Documents

-Coordinate with Suppliers & Buyers on every shipment

-Submit Sales Report and Sales Forecast month to Senior

-Handling of Import & Export Documentations, etc.….

Uni-Roof Builder Pte Ltd, Singapore Jan 2008-Jan 2010

Administrative Staff (Construction)

-Prepare of PO, DO and Invoices

-Management of all the claims and cash flow

-Handling Workers Salary, Pape Works, etc..

IT and software skills

Good knowledge of SAP

Strong analytical skills

Good knowledge of Excel, Pivot tables, Power Point, Thinkcell

Good presentation skills (PowerPoint)

Certificates of Insurance

2007 (in Singapore) M5, M9, HI

Expected Salary: : SGD 6,500/mth

Availability: : Immediate

Contact this candidate