DOnnah Hart
Customer Service Agent
Newark, NJ
adldy0@r.postjobfree.com
Work Experience
Cashier/Cook/Cleaner
Sonic
October 2013 to August 2018
Preparing hot foods items per order., preparing desserts shakes, cakes waffle cones, plain cones, malted cakes
Head Baker/Cleaner
Panera Bread - Short Hills, NJ
May 2010 to December 2015
Prepared fresh baked items daily muffins, bagels, cookies, Artisan breads, Banquettes etc. measured ingredients that were needed for bakery needs. Cleaned all items & utensils and areas with purpose solutions.
Customer Service Representative
BBBY - Totowa, NJ
Inbound calls 75-150 calls per day, figurines for items listed on the web site, wedding items, bath items etc. payments received for items purchased, calls also taken overseas Customer Service Associate
Mellon Investors - Richfield, NJ
Taking over 75 calls per day, Data entry operation, Microsoft, excel, inquiries of payments for shares purchased, stock market inquiries daily, calculator operations Education
Associate in Business
Roxbury Community College - Roxbury, MA
September 1997 to June 1999
Associate in Business Management
Roxbury Community College - Roxbury, MA
Skills
• As400 micosoft word excel (10+ years)
• cooking (6 years)
• customer service
• microsoft office
• Multilingual
• Food Safety
• Food Preparation (7 years)
• Kitchen Experience
• Meal Preparation
• Kitchen Management Experience
• English
Certifications and Licenses
Certificate of Business
May 2018 to Present
Certificate in Baking