Office Executive Assistant

Patrena McGruder

**** ******** *****, *.*.

Apt. 305

Washington, D.C. 20020

240-***-**** or adldrl@r.postjobfree.com

Objective: To start a new career in the private sector and gain new endeavors and challenges, which contributes being a more proficient employee with my skillset. This has given me years that I have acquired experiences in many aspects of an office setting; and where I have gained employment in several position titles, therefore making me a greater asset with more skillset and team player to the company so I have the opportunity for advancement.

Education:

Graduated from Montgomery Blair High School;

Completed some college courses at Montgomery College;

Completed federal government courses (MS Office, Oracle, T/A, Travel, Training, basic HR, and other general office courses);

Graduated SOME/Center for Employment Training (CET), where I acquired my certifications as a Medical Administrative Assistant, CPR and First Aid.

Work Experience:

Cedar River Tower Aug. 2018 – Nov. 2018

Leasing Agent:

Oversee and coordinate all leases in accordance to company policies;

Greets, gives customer service and informs new tenants of lease agreement, policies and guidelines of building complex;

Investigate and resolve tenant complaints, entering data into ResMan and coordinating work orders with service technician or outside contractor;

Present ideas or suggestions to improve property to attract new business;

Ensure all work order and repair requests are processed in a timely fashion and on occasion use outside contractor/vendor to correct the issues;

Assist and train property staff, when necessary and;

Enforce property and company's rules and regulations.

Department of Commerce/NOAA Feb. 1989 - April 2012

Office Automation Assistant:

. Serves as a receptionist, answering multi-lines phones for the ARL Office, also referring visitors to the appropriate staff or office;

. Distributes mail, incoming and outgoing and handling express mail;

. Processes a variety of information for Director, Deputy Director, and staff and on occasion for other employees entering information into database using PC;

. Handles problems and complaints and giving direction to get the problems resolved;

. Handles new hires with the processing of their secure information and making sure their information is entered into different applications and databases;

. Maintains t/a for office in reference to absences;

. Coordinates SIP, Safety of Office, CPR and first aid (AED);

. Coordinated benefits for office (health/life/etc.);

. Collects and compiles information for Director, Deputy Director, and staff for documentation: reports, memos/letters, graphs, spreadsheets, etc;

. Handles travel transfers, relocation, reassignments, and terminations;

. Maintains office supplies and takes inventory and maintain supplies;

. Prepares and follow guidelines according to Federal policies and procedures for all documentation;

. Handles petty cash and maintains the spreadsheet records;

. Maintained all Performance plans for Director and staff, according to Filing Management guidelines;

. Have trained and supervised office staff;

. Coordinates and schedules conference rooms and audio video equipment;

. Arranges events and logistics for the office;

. Draft and on occasion composes documentation;

. Training/Travel Coordinator and other duties as assigned.

Office Manager/Executive Assistant:

. Typed in Word-Perfect completing documentation slides before deadlines;

. Scheduled in Oracle, changing notification to participate and the events;

. Maintained files (active/archived);

. Procurement and acquisitions of equipment and contracts;

. Complete process of new hires, preparing hiring packets, scheduling interviews, reviewing resumes/applications, assist with creating PDs, and other HR assignments;

. Performed customer service; bookkeeping, Under the direction of an assigned supervisor, provides staffing services to employees’ records screening, supporting interviews, processing documents and personnel actions, maintaining records and preparing reports;

. Reviews and assists with the evaluation of candidate and employee credentials and documents required for employment assignments and salary placements recommendations;

. Gathers, reviews, compiles and maintains data from a variety of systems to prepare accurate and comprehensive reports for supervisors and division management;

. Resolves frontline employment related issues and concerns with discretion and maintains confidentiality of sensitive information;

. Supports the accomplishment of the Human Resources Division mission and objectives by completing diverse, technical and complex administrative duties that support the employment life cycle and employment functions;

. Troubleshoots employee’s issues and serves as the primary point of contact and system support administrator for the employee’s management database;

. Facilitates screening interviews panels for support positions to include assisting in the development of panel questions, maintain consistent panel guidelines and scheduling of interviews as needed;

. Assists in maintaining compliance for the purpose of adhering federal, state and local employment laws;

. Composes correspondence for the purpose of providing support or conveying information to applicants, interview panels and staff;

. Provides assistance to Directors, Deputy Directors and management and liaison to HQ Human Resources;

. Attends and participates in team and divisional staff meetings to assist in continuous improvement with communications, customer service and planning; and

. Performs other duties as assigned.

Clerk (Typing):

. Typed and filed documents/forms/slides and transcribes documentation;

. Perform mathematics for reports and ledgers;

. Handled mail (outgoing/incoming/express);

. Xerox, fax, scan; run errand;

. Handled building maintenance/property orders issues;

. T/A; completes training and other duties as assigned.

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