Store Manager Sales

Professional Summary

Skills

Work History

**** * ****** ****** **. Apt 103, Peoria, Illinois, 61614 • 682-***-**** • adldph@r.postjobfree.com Build atmosphere of collaboration and performance excellence to provide every customer with exceptional experiences and promote brand loyalty. Effectively oversee and align processes with dynamic conditions while increasing efficiency and maximizing profits. Motivational leader skilled at building relationships with customers, employees and senior management. Operations

Stock management

Goals and performance

Customer experience

Relationship building and management

Sales techniques

Supervisor, 07/2019 to Current

Goodwill – Peoria, IL

Conducted routine inspections of incoming materials to check quality and compliance with established product specifications.

Prepared, calibrated and monitored production machinery to maintain optimal production levels and consistently achieve daily targets.

Adjusted job assignments and schedules to keep pace with dynamic business needs, factoring in processes, employee knowledge and customer demands. Conducted scheduled and impromptu evaluations to assess work performance. Measured team performance and reported metrics to leadership team members. Identified individual employee's unique work styles and adapted management methods. Assistant Store Manager, 08/2017 to 07/2019

Francesca's – Peoria, IL

Assessed job applications and made hiring recommendations to bring in top candidates for key vacancies.

Met or surpassed business targets on regular basis through strategic employee engagement and forward-thinking planning.

Assisted team members with delivering friendly, knowledgeable service to every customer by Education

applying proactive monitoring and corrective action strategies. Keyholder, 07/2014 to 03/2017

Shoe Department Encore – Peoria, IL

Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.

Oversaw employee performance, corrected problems and increased efficiency to maintain productivity targets.

Broke down boxes and disposed of trash.

Accepted and processed customer returns.

Counted out cash drawers and balanced totals.

Processed cash, credit, debit and check payments.

Loaded and unloaded merchandise from trucks to organize warehouse and backroom spaces. Trained team members in successful strategies to meet operational and sales targets. N/A: Nursing

Illinois Central College - East Peoria, IL

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