Administrative clerk

Happy Nkadimeng Queen Molefe

Profile

A dynamic and results-driven professional with a highly successful background in administration. Committed to achieving and exceeding demanding targets and business objectives while remaining focused on providing an exceptional standard of service to clients. Enjoys being part of a successful and productive team and thrives in highly pressurised and challenging working environments.

Personal Details

South African citizen, ID 761*-****-*****, female, contact numbers 065-***-**** / 074-***-****

E-Mail Address adldi7@r.postjobfree.com, Address 2906 Sinkwazi Road, Unit 2 Imbali, Pietermaritzburg, 3219

Tertiary Education

2014, Durban University of Technology, National Diploma Public Management

2009, Varsity College, Project Management Diploma

2006, UNISA, Managing employment processes certificate

1997, Damelin, Diploma Personal computing

1996, Damelin, Diploma Office Administration

Education

Matriculated in 1994, Dlangezwa High School

Knowledge, Skills & Competencies

Good customer service, Communication Skills, Office management skills,Excellent interpersonal and Negotiation skills, Policy Development and Analysis, Information and Records Management skills, Government reporting procedures,Ability to interpret, apply policies and legislation, Good in conflict management and decision making skills

Performance management, Monitoring and Evaluation, Time management,Organizing, Planning, Execution, Controlling skills, Good presentation and facilitation skills, Financial Management, Budgeting, Project management skills,UPFS tariffs, Hospital Fees Manual, Batho Pele Principles, National Core Standards.

Computer Literacy & Training

Computer Skills: Competent in MS Word, Excel, PowerPoint, Access,MS Outlook

Computer Writing Skills: Reports, Submissions, Minutes

Legislative Mandate

Access of Information Act, Basic Conditions of Employment Act, Broad-Based Black Economic Empowerment Act, Constitution of the Republic of South Africa Act, Employment Equity Act, Labour Relations Act, National Archives of South Africa Act, Preferential Procurement Policy Framework Act, Promotion of Access to Information Act, Public Finance Management Act, Public Service Act.

Public Service Regulations, S.C.M Practice Notes, Skills Development Act, Supply Chain Management framework, Treasury Regulations.

Employment History

May 2018 till date 5Star Forex Academy. Receptionist

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Duties

Greeting and welcoming visitors, Schedule appointments and maintain calendar, Answering phone calls, calling clients to follow up on appointments.

Setting up appointments, scheduling meetings, Compiling and maintaining records of business transactions, Operating office equipment,Managing office inventory and ensure regukar supply of office materials.

September 2015- june 2017 Edendale Hospital Administrative clerk supervisor

Patient administration Duties

Maintain and provide personnel administration, Supervise and render general clerical support services, Monitoring and evaluation of operations in and out of patient administration and records management, Supervise and control the effective generation of state revenue.

Participate in service delivery improvement programs,Ensure that all departmental risks are managed.

Ensure the filing and retrieval of patients records and other related clinical notes to ensure safekeeping and disposal of files and documents in terms of the Archives Act.

Ensure and maintaining an effective and efficient filing system, monitoring the updating and safe keeping of records.

Keep and maintain the incoming and outgoing document register of the component, Procurement of goods and services, stock control of office stationery.

Keep and maintain the asset register of the component, identifying the administration business needs for procurement.

April 2013- August 2015 Greys Hospital. Administrative clerk

Supply Chain Management Duties

Demand and contract management

Conduct needs assessment by collecting and analysing relevant data, confirming availability of funds and conduct price analysis and market research.

Administer the process of drafting specifications/ terms of reference for the quality of goods and services and special conditions of the contract, Capture specifications on the electronic purchasing system.

Ensure proper management of contracts for service delivery, maintain, verify the contracts for renewal, Liaise with internal and external stakeholders in relation to procurement of goods and services.

Acquisition management

Provide secretariat support during the bid consideration and contract conclusion process.

Prepare and advetise of bids in the notice board and on government gazette.

Request and receive quotations, Issue and receive bid documents, Compile comparative price schedules and keep bid register, Open files for goods and services,Ensure that all orders are placed on time.

Logistics management

Place orders for goods, Receive and verify goods from suppliers, Capture goods in register databases.

Receive request for goods from end users, Issue goods to end users, Maintain goods register.

Update and maintain supplier registers.

June 2004 - March 2013 Greys Hospital. Administrative clerk

Patient administration Duties

Admission, confirmation and discharge

Obtain and confirm medical aid funds and authorization for patients and ensure that all documents for admission are received and copied, Bed booking, capture admissions and discharges, Ensure that the ICD codes are entered on patients profiles on the system.

Capturing of patient information on computerized system(Meditech), Patients assessment as per Hospital Fees Manual, Taking cash payments and issuing of receipts.

Print patient labels and admission forms for the wards on the daily basis, Assist patients with completion of forms requesting the hospital files and receipt of payments.

General Administration

Provide a secretarial duty to meetings, updating and safe keeping of records, maintaining an effective and efficient filing system, Handle and manage the continuous flow of information flow between doctors, patients, medical aids and other service providers.

Maintain administration records,update registers, Compile and submit monthly reports,compile daily, weekly and monthly statistical report of patients for management.

Keep and maintain asset register for the department, Complete procurement forms for the purchasing of standard office items, Stock control of the office stationery.

Ensuring our client satisfaction and waiting time period, participating in the departmental patient waiting times surveys, Assist the internal and external stakeholders regarding the services of the Section.

References

Mr. T. Molefe, 5 Star Forex Academy, Director, 074-***-****

Mrs. T.D. Khanyile, Edendale Hospital, Administrative Clerk Supervisor, 033-***-****

Ms. B.P.Msomi, Greys Hospital, Finance Management Officer, 033-***-****

Mrs. L. Gaskin, Greys Hospital, Administrative Clerk Supervisor, 033-***-****

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