Customer Public School
Resume:
Kanika Saini
adldi6@r.postjobfree.com
Executive Synopsis
• A committed & result oriented professional with ability to do smart work
• An Interior Designer
• Knowledge of customer service and backend and calling, student counseling Professional Experience
1. Working with Global Education India Pvt as an customer Relationship officer Jan-2018 to present
• First point of contact for clients
• Coordinating with clients for admission queries, fee and other queries related to different courses
• Managing day to day operation
• Handle calls from customers or clients and provide them with a solution to their queries related to different courses.
• Responsible for maintaining a high level of professionalism with clients and working to establish a positive rapport with every caller
• Update customer information in the customer service. 2. Worked with M/s. Fini Furniture Pvt. Ltd. as an Intern Oct-2018 to Dec 2018
• To act as the first point of contact for the store welcoming customer and responding to telephone
• Assist all customers as called in rotation
• Create and maintain quotations for customers who come into the Showroom or who call for information
• Provide customers with product information
• Maintain updated customer information including contact data, special interests, etc. Educational Qualifications
Passing Year Courses Name Institute Name
2017 Interior Designing Diploma (3
years)
South Delhi Polytechnic for Women
2018 B.A. Program School of Open Learning (Delhi University ) 2014 12th Standard (CBSE Board) Guru Harkrishan Public School, Kalkaji.New Delhi 2012 10th Standard (CBSE Board) Guru Harkrishan Public School, Kalkaji.New Delhi Computer skills
• AutoCAD and 3DS MAX
• Operating System -MS-Windows- 7, Vista & XP
• Working knowledge of Application Software -MS-Office (Word, Excel, Power Point) & use of Outlook Personal Dossier:
Name : Kanika Saini
Date of Birth : 17/08/1994
Sex : Female
Marital Status : Single
Language Known : Hindi & English
Nationality : Indian
Hereby declare that the information furnished above is true to the best of my knowledge Place ………
Date: \ \2020 Applicant’s Signature
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