Professional Summary

Having **+ years of Experience in Software Quality Assurance primarily on Policy Administration system of Duck Creek, Insurity and Guidewire applications in Insurance domain.

2+ years of experience in Duck Creek and Insurity Functional Testing.

5+ years of experience in Guidewire Functional Testing.

Experience in Automation Script creation using Java in Selenium.

Playing Sr. Test Lead Role from last several years in Property and Casualty Insurance Projects.

Managing large pool of offshore Testing team (>20 Resources) from last 5 Years.

Strong domain knowledge in P&C insurance, Life Insurance and Annuities for North American market.

Experience on Duck Creek and Guidewire in Rating and Forms.

Good Exposure on Requirement Analysis and streamlining.

Good experience with working in Agile and Waterfall Models

Expert in Strategic Program Test estimations, Test Strategy, Test Plan, Test Scenarios, Test Cases and Traceability Matrices Documents.

Good expertise in Peer reviews (Test Cases and Defect Reporting).

Expertise in Defect Tracking for all types of tests such as Functional, Regression, and Integration.

Good knowledge on Test Management tools like Quality Centre, JIRA

Thorough Knowledge in complete SDLC & STLC Process.

Strong Knowledge on Duck Creek Policy Admin System, Data Warehousing Concepts, Informatica ETL Testing, downstream System testing (Batch and Interface Testing), UFT Automation Testing.

Basic knowledge on Performance Testing (LoadRunner), Selenium Automation Testing, Regression Runner and TAC.

Given KT sessions to the new team members on Insurance domain (P&C, Life, and Annuities), Policy Admin System, Duck Creek Architecture and use of Duck Creek tool in P&C insurance and testing techniques and methodologies.

Team player with excellent communications skills.

Self-motivated, quick learner, willing to adapt to new challenges & new technologies.

Ability to work well with team as well as to work independently with minimal supervision.

Strong Knowledge on Automation Framework and languages such as C, C++, C# and JavaScript.

Skills Profile

Technical Skills

Policy Admin Systems

Duck Creek, Insurity Policy Decisions, Policy Center 7.x - 9.x., Claims Center, Billing Center

Test Management Tools

HP Quality Center/ALM 11/12.x, Jira, PPM

Test Automation

Selenium Automation using Java, UFT 11.5,12.56, LoadRunner, Quality Center, CA LISA, SOAP UI, Rest API, Jenkins CI/CD, GitHub

Agile methodologies

SDLC, Waterfall Methodologies, Test Estimation, Test Plan, Defect Management, Product Testing, Resource Planning.

Tools

RTC, RRC, CA Lisa, Passport, SQL Developer, MS SQL Studio, Ranorex

Web technologies

Java, HTML, SOAP UI, SQL Developer

Programming Languages

C, C++, C#, Java API for XML Webservices (JAXWS), PL/SQL

MS Office excel

Status reporting, Macros, Building execution tracker and tools for testing purpose.

Functional Skills

Management and Leadership Skills

Ability to produce realistic software schedules, Project Management, Strategic/ Tactical Planning, Business Analysis and Development, Budgeting/Forecasting, and New Product Development

Training & Development

INS 2.0, Duck Creek Boot Camp

Professional Experience (In Reverse Chronological Sequence)

Client Name

Chubb INA Holding INC

Project Name

Small Commercial Marketplace & Duck Creek

Project Duration

September 2019 to this date

Role/Title

Sr Test Lead

Work Location

New Jersey, USA

Project Description

Chubb INA Holding INC is one of the largest P&C insurers in the United States, with over 120 offices located in 29 countries, and offers commercial, specialty, surety, and personal insurance services.

Chubb Marketplace is an Angular JS Web-based portal tightly integrated with various Commercial Policy Admin System such as Duck Creek and Insurity platforms through various Services such as Biztalk, ICC with Integration to the Headless APIs providing Chubb’s Agents & underwriters across US capabilities to quote, rate, book & issue policies across Business Owner, Workers Compensation, Umbrella, Auto & Cyber insurance products.

Responsibilities

Coordinating with various business stakeholders including Product Analyst, Actuarial, Business Analyst, Technical lead on the requirements & any project/enhancements implementation strategy

Creating Test Estimations, Test strategy & Test Plans for all Projects.

Contributing in Automation Test Strategy & guided Automation team on E2E implementation in Duck Creek as well as Insurity Policy Admin application.

Hands on testing Duck Creek (including Policy XML data, Session XML, Express UI, etc.) functionalities including Coverages, Forms, Rating, Transactions for various P&C Products such as BOP, Cyber, Umbrella, Workers Compensation, Auto.

Hands on testing experience with Marketplace Angular JS Digital Portal testing for the various products & its integration with respected Policy Admin Duck Creek Systems through Headless APIs.

Hands on testing experience of testing various APIs and Micro services

Participated in testing RFP with New SCI Auto Product implementation in Duck Creek and its integration with Marketplace (Angular JS Digital Platform)

Leading a Testing team on SCI Auto Product implementation in Duck Creek.

Working in Agile (SCRUM & KANBAN) & Waterfall environments

Daily, Weekly Status Reports and Project closure report creation.

Managing a team of 30 offshore testers and 3 onshore testers on this.

Test Artifacts reviews, QC/JIRA set up and review for all projects.

Encouraging the team members for value innovations and other project improvement activities.

Trained new Onshore testers on P&C Insurance, Marketplace, Duck Creek & Insurity Applications

Ensure the timely delivery of different testing milestones.

Prepares / updates the metrics dashboard at the end of a phase or at the completion of project.

Understanding the business and functional requirements of the total application and project.

Requirement and test plan walkthroughs for the clients.

Review of the test cases and scenarios wrote by Test Engineers.

Responsible for the sign off for multiple projects carried out at offshore.

Involved in Knowledge management activities like Submitting white papers on Duck Creek, Imparting sessions on Duck Creek Workflow and Strategy across BUs.

Operating Systems

MS Windows 10, MS Windows 7, Linux

Software / Special Tools

Selenium, HP UFT, POSTMAN, SOAP UI

Languages

C#, JavaScript

Client Name

Nationwide Mutual Insurance Company

Project Name

Commercial Lines Transformation (CLT)

Project Duration

May 2015 – September 2019

Role/Title

Guidewire Test Lead

Work Location

Pennsylvania, USA (May 2015 to Sep 2019)

Project Description

Commercial Lines Transformation (CLT) is a multi-year initiative to establish Nationwide as a national commercial lines carrier by leveraging the strengths of national geographic footprint, brand recognition and distribution channels all supported by a common set of products, services and technology platforms across Nationwide, Allied and Harleysville.

Commercial Lines Transformation will deliver solutions that simplify and enhance Nationwide Standard Commercial Lines environment, ensuring that Nationwide stays relevant in the marketplace and that they deliver, the 2020 strategic priorities of leveraging one brand, streamlining the operations and delivering enterprise solutions.

Responsibilities

Testing lead for all Interface, Feature Based and Stabilization testing efforts

Reviewing the IMV and hold discussions with the Business in the hand off meetings

Co-ordinating with the Business to get any clarifications on the requirements and guide the offshore accordingly

Creating the required Use Cases, RTC Cards and upload them to the task board

Review and Close the cards in RTC and Task board upon successful completion

Setting up the required HLS templates, Design and Execution trackers and QC Folder Structures

Providing estimates for testing effort to senior management for each release and iteration.

Helping the team in removing any blockers and helping in smooth workflow for all activities.

Engage with Project managers for current and future releases to get the scope information for current and future iterations

Conducting the Business Review Meetings and walking them through the test plan and the scenarios

Making sure that the blockers and dependencies are escalated and resolved so that the delivery timeline and quality are not impacted

Reviewing the Requirements Traceability Matrix, Test Data Sheets, Interface Testing test cases, Feature Based Testing test cases for various transactions such as New Business (Submission), Policy Change, Cancel, Renewal, Reinstate, Claims and Billing

Performing the linking of the test cases to cover all the possible end-to-end policy life cycle workflows to be executed in the Stabilization Testing phase in different Passes.

Plan the execution of the transactions based on the workflow and Batch cycle dates by coordinating with the downstream teams

Leading the defect / issue prevention activities by utilizing defect tools such as Quality Center

Prioritizing the defects based on the business impact and criticality and making sure they are fixed with the appropriate priority

Generating Weekly and Daily Status reports to all the stakeholders and keeping them apprised on any blocking issues.

Monitoring the smoke tests and brainstorm with the Tech Leads and architects to resolve any critical or environmental issues.

Operating Systems

MS Windows 7, IOS, Android, Linux

Software / Special Tools

HP UFT, SOAP UI, IBM RST, RTC, RRC, CA Lisa, Passport, SQL Developer, MS SQL Studio

Languages

C#, JavaScript

Client Name

The Nielsen Company

Project Name

Ad*Views Online

Project Duration

July 2010 – Apr 2015

Role/Title

Test Analyst

Work Location

Florida, USA

Project Description

Ad*Views Online (AVOL) is a web-based application which facilitates the clients/users to generate various reports of their choice to know the advertising activity in a market or multiple markets over various media types such as Television, Magazines, Newspapers and Cinema. It also gives the user the privilege of tracking the expenditures incurred in advertising for individual products or at any level of a product hierarchy. User can generate detailed or summary reports under various formats and those reports can be easily saved in the required file format (PDF, TXT, XLS, and CSV).

Responsibilities

Perform System testing for various releases and different CD Activities as specified by the client.

Preparing System Testing Document and analyzing the abends occurred in System Testing and solving them.

Environment Set up for System Testing

Preparation of Test Plan and the Test case documents.

Facilitating project management and quality activities by using IPMS.

Carrying out everyday tasks based on customer’s prioritization of work.

Inducting and training new associates

Performance Testing using Load Runner

Defect tracking and prevention initiatives

Collecting metrics

Operating Systems

MS Windows 7, 8

Software / Special Tools

HP UFT, Quality Center, Ranorex, Java, .NET, Postman, SoapUI

Languages

Java Script

Education

Educational Record

Course of Study

Specialization

Name of University

Address of University

Year of Completion

Bachelor of Technology

Computers Science and Engineering (CSE)

SASTRA University

Thanjavur, Tamil Nadu, India

2010

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