Alexandra Lherisson

Boston, MA 305-***-**** adlczt@r.postjobfree.com

SUMMARY

Experienced multilingual professional (including French) with excellent written and verbal communication skills. Ability to think analytically & learn quickly for high-volume business. Strong problem-solving and conflict resolution within a fast-paced environment, which includes past EMT training in first aid and CPR.

RELEVANT WORK

Associate

Red Lobster, Miami, FL Dec. 2019 – May 2020

● Presented a warm and welcoming experience for visitors, pleasantly answering questions while maintaining high work quality standards

● Managed meal and visitor flows in an organized manner, often performing additional tasks in serving, cleaning, or stocking as needs arose

● Ensured dining areas and countertops were clean and organized throughout the day

● Coordinated with my team, clearly sharing visitor needs, orders, and other requests Clerk

Publix, Miami Beach, FL Jan. 2017 – Dec. 2019

● Prepared presentation of products and displays, including special custom orders

● Operated cash registers along with several machines and other kitchen equipment

● Assisted catering managers and cooks in additional tasks, with immediate support Family Leave of Absence

● Went on a sabbatical between roles to take care of/be with family in a difficult time Customer Service Agent

Spirit Airlines, Miami, FL Jan. 2011 – Nov. 2014

● Served clients in busy areas while responding to a variety of question and requests

● Processed client transactions and flight records with a pleasant, calm demeanor

● Ensured compliance with all AA safety, FAA and other government requirements

● Maintained a database of contacts and other correspondence relevant to my work

● Contacted outside parties to resolve discrepancies and create effective solutions EDUCATION

Miami Dade College – Miami, FL

Associate Degree: Hospitality Administration May 2010