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Social Media Customer Service

Location:
Evergreen Park, IL
Posted:
April 01, 2021

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Resume:

Danya Damra

***** ********* ***, ******* *****, IL, 60453 708-***-**** adlcx4@r.postjobfree.com

PROFESSIONAL SUMMARY

A highly motivated detail-oriented Virtual Assistant with experience in providing support and ensuring projects are completed on time. Extensive experience in providing unmatched customer service that exceeds customer expectations. Experienced in creating a flexible schedule and organized environment that is effective for providing top level client support, resolving issues and developing relationships that promote loyalty and growth. Skill set offers exceptional organizational, administrative and customer service skills. Background as an educator has furthered leadership and organizational skills.

CORE PROFICIENCIES

Customer Service

Office Management

Multiple Project

Management

Relationship building

Microsoft (Word, Excel,

PowerPoint)

Customer Loyalty

Document Preparation

Social Media

EXPERIENCE

English and History Teacher Lincoln Way High School, New Lenox, IL 2019-2020

Created and implemented interactive lesson plans for three courses and five sections

Organized class trips and events for administrations

Lead professional development courses for colleagues

Collaborated with members of the community to enhance student learning

Scheduled department meetings and provided support of department heads

Organized a department-wide lesson sharing virtual system using Microsoft Teams and Microsoft Suite Office Manager Rosin Eyecare, Chicago, IL 2016-2018

Responsible for all location operational procedures such as but not limited to Inventory, Staff Reviews, Business Reporting, Billing needs and Staffing Models.

Able to recruit and interview and selection high level candidates and maintain retention.

Manage relationships with vendors, service providers and landlord, ensuring that all items are invoiced appropriately in the firms invoice system

Manage overall day-to-day office operations.

Coordinate travel arrangements; maintain itineraries

Schedule meetings, and facilitate all associated logistics

Responsible for mail, shipping, and messenger service requirements

Plan company events

Social Media director

EDUCATION CREDENTIALS

Masters of Secondary Education, Saint Xavier, Chicago, IL

Member of Kappa Delta Pi

Bachelors of Arts in Communications, Saint Xavier, Chicago, IL

Public Relations

Media and Broadcasting

Journalism Writing



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