Orinthia Gilgeours-Mars

**** ******* ******, *** ***, Fort Washington, Md. 20744

240-***-****

adlcwk@r.postjobfree.com

Objective

Dedicated, hardworking, and reliable professional, seeking an upwardly mobile environment that is conducive to advancing personal skills and career aspirations as Trainee Manager.

Summary of Skills

Secretary

Competent at delivering speeches, write articles, or present information at meetings or conventions to promote services, exchange ideas, or accomplish objectives.

Organize or approve promotional campaigns.

Represent organizations or promote their objectives at official functions or delegate representatives to do so.

Attend and participate in meetings of municipal councils or council committees.

Customer Sales Representative/ Supervisor

Establish and manage a new Department from scratch.

Co-ordinate daily activities between staff members, customers, and other departments.

Increase Customer Service Contracts from 0 to 282 in eighteen months.

Increase sales from 0 to $250,000 through service and products sales.

Communicate quality control information to all relevant organizational departments, outside vendors, or contractors.

Prepare sales presentations or proposals to explain product specifications or applications.

Monitor performance of quality control systems to ensure effectiveness and efficiency.

Education

GED

Certified Nursing Assistant–The Nursing Assistant Academy (August 2019)

CPR Certified

Diploma in Marketing- University of Guyana

Certifications

CPR-American Heart Association (July 2019)

EdX - Leadership (April 2019)

Professional Work Experience

Laundry Aide- Fort Washington MD 05/2019 – Current

Proficient using washers, driers, or extractors, and turning valves or levers to regulate machine processes and the volume of soap, detergent, water, bleach, starch, and other additives..

Provide feedback on the usability of linens after sorting.

Assess and evaluate linen to determine if more or less is needed on the various floors and performed data collections

Secretary- Sustainable Livelihood, Vegetable Production and Marketing Co-Operative Society Region 3 Guyana (NGO) 08/2015-02/2019

• Organized training for farmers in the area

• Conducts all administrative business for the Group.

• Give a written account of all financial transaction

• Empowered farmers to produce crops using best organic practices.

Secretary- Vive- La- Force Agricultural and Development Co-Operative Group Guyana (NGO) 01/013 – 02/ 2019

Organized community development projects such as literacy for the under privilege for both adults and children.

Coordinated community clean-up activities such as weeding the parapet and cleaning the outlet drains

Customer Service Representative / Supervisor, Machinery Corporation Limited- Caterpillar Dealer 10/2007-11/2010

Accepted and processed customer payments in cash, credit cards and checks, checking for validity.

Acknowledged customer issues and resolved their problems quickly and efficiently.

Assisted clients in understanding their available options and helped them select the right service plans for their needs.

Collaborated with Parts Department, Laboratory and Finance Department to plan, develop and implement new Service Schedule and training needs.

Collaborated with colleagues to discuss market information and strategies.

Achievements

Youth Leader: Vive-La Force Youth Group, Vive- La- Force, Guyana

Competent Communicator: Toastmasters International, Guyana

Shadehouse Producer: Partners of America, Guyana Chapter, Guyana

Contact Officer: Canadian Hunger Fund, Vive-La- Force/ Free and Easy, Guyana

Computer Literate: Operations (windows) Microsoft Word, Microsoft Excel, Microsoft PowerPoint.

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