EDUCATION
BACHELOR OF SCIENCE
Marketing
Northwood University
**** – 2020
ASSOCIATES DEGREE
Marketing and Business
Lansing Community College
**** – 2012
SKILLS
Customer Relations / Sales
Communication
Team Collaboration
SEO / CPC
Photography
Leadership
Computer Hardware
MS Office Suite
WordPress
Google Analytics Certified
Zachary McCormick
***************@*****.***
Grand Rapids, MI
Digital Marketing Specialist
EXPERIENCE
GUITAR INSTRUCTOR
2012 – Present
Taught guitar theory and technique to a wide variety of clientele.
Maintained customer relations with great communication and scheduling.
Grew a steady customer base through grassroots marketing and basic advertising.
Scheduled and taught weekly lessons in person and digitally.
RETAIL ASSOCIATE
KOHLS, Okemos, MI / 2018 – 2019
Maintained and operated a department during Black Friday and the busy holiday season.
Responsible for taking care of customer needs in-store and fulfilling their online orders.
Answering customer questions and inquiries and working to resolve them.
Maintaining a department which included answering phones and attending meetings.
Volunteer
BETHANYS THRIFT STORE, GRAND RAPIDS, MI / 2019 – 2020
Interacting with customers on a sales floor.
Restoring instruments to a playable condition.
Displaying the restored instruments in a presentable manner and posting them to social media to encourage customers to shop.
Pricing instruments according to their resale value.
PROFESSIONAL PROFILE
Results-oriented professional, passionate about Digital Marketing and making a significant impact driving revenue growth and customer engagement and retention. Seeking a new opportunity to develop and implement new digital marketing plans and coordinating marketing efforts in a team environment. Creative mind with a strong determination to exceed expectations. Brings exceptional communication, problem-solving, and critical thinking skills. Thrives in a fast-paced organization that values innovation and collaboration.