Mental Health Dental

KRUTIKA VAGHASHIYA

*** ******** **, ********, ** 07026

C: 917-***-**** adlctz@r.postjobfree.com adlctz@r.postjobfree.com www.linkedin.com/in/k- vaghashiya

SUMMARY

Meticulous and highly focused healthcare professional seeking challenging opportunities in the field of public health and community engagement. Eager to pursue further real-world experience in health data collection, assessment and analysis, health policy evaluation, and implementation of population-based policies while working with experts in this field. In addition to my hands-on experiences in community engagement, I have two years of work experience in healthcare management, community behavioral support services, and clinical dental care. I have conducted research/non-research projects and presented them across multiple levels of audiences globally. SUMMARY OF QUALIFICATIONS

• Healthcare- Knowledge of medical terminology across a broad range of medical practice areas including strong understanding of ICD-10-CM, CPT & HCPCS-II requirements and procedures.

• Technical- Epidemiologic experience on surveillance systems including data validation and data analysis; Advanced skills with SAS, R, SPSS, Microsoft Office including MS Project, Excel, Outlook, Word and Power Point. Average typing speed 50 wpm.

• Management- Dental office management experience, Contact tracers/Case investigators team management.

• Worked efficiently in collaboration with other professionals and team members, provided constructive feedback and mentoring/coaching to team if needed, and managed conflict.

• Excellent written and verbal communication skills; strong presentation skills with demonstrated ability to present across multiple levels and audiences of the organizations such as, IDA, ADHA, ADA, NYDHA and at college level.

EDUCATION AND TRAINING

2019 - 2021 Rutgers School of Public Health, Newark, NJ, USA Master of Public Health (MPH), Concentration: Health Systems & Policy (Graduating in May 2021) 2017 - 2019 SUNY Erie, Buffalo, NY, USA

General studies and A.A.S. Dental Hygiene (Earned 75 credits prior to transfer to graduate program) 2010 - 2015 Dr. D. Y. Patil Dental University, Navi Mumbai, India Bachelor of Dental Surgery (BDS), (Graduated in September 2015 CERTIFICATIONS:

• AAPC accredited Certified Professional Coder (CPC)

• Peer Health Educator (PHE) and member of Central Jersey Family Health Consortium and NJDOH

• CPR/AED/First aid certified by American Heart Association

• RLMS certificates in Client/Patient Rights and Hazardous Chemical Handling, Person Centered Planning for Individuals with Developmental Disabilities Certification

• Human Research, Social / Behavioral / Epidemiologic Research Investigators certification through CITI Program

EXPERIENCE

Public Consulting Group for New Jersey Dept. Of Health, Ocean County, NJ Aug. 2020 – (present) Team Supervisor

• Worked independently in supervising a team of Contact Tracers and Case Investigators of approximately 21 people that collectively performs all functions of the Contact Tracing Initiative.

• Coordinated the team's schedules and provide daily remote supervision and troubleshooting.

• Escalated issues from the team to local health department or regional DOH office point of contact, brainstorm and implement solutions.

• Provided coaching and mentoring to the team as appropriate.

• Tracedk daily and weekly progress for the team including cases contacted successfully, contacts tracked and monitored, and patients and contacts referred to social support systems.

• Performed quality assurance through listening in on calls or to recordings of calls and providing feedback to team as well as participating in quality improvement conversations with supervisors.

• Liaise with partners and stakeholders at the LHD, NYSDOH and local community. Public Consulting Group for New Jersey Dept. Of Health, Ocean County, NJ Aug. 2020 – Dec. 2020 Case Investigator / Contact Tracer

• Systematically collected and recorded patient’s information in a local database

• Communicated with team and supervisor when contact could not be made with an individual to determine the best way to address the problem

• Worked closely with a team of surveillance coordinators, investigators, and data managers to efficiently complete case investigations

• Thoroughly worked with patients to help them recall everyone with whom they have had close contact during the timeframe since the time they may have been infectious, while protecting and maintaining their privacy and confidentiality.

• Provided patients with education, information, and support to understand their risk, what they should do to separate themselves from others who are not exposed, monitor themselves for illness, and the possibility that they could spread the infection to others even if they themselves do not feel ill. One Step Forward, Jersey City, NJ July. 2019 – Oct. 2020 Applied Behavior Therapist/Behavior technician

• Assisted with any activities of daily living as outlined in the client’s Behavior Support Plan or Individual Support Plan.

• Implemented specific teaching strategies utilizing the principles of behavior analysis to focus on skill acquisition in all areas as well as the reduction of problematic and interfering behaviors.

• Provided extensions of other forms of therapy and taught and deemed appropriate by the Behavior Analyst and/or direct supervisor of the team.

• Collected and reported behavior data in the ABA software and analyzed it to match the goals of client. Gold Medal Home Health Services, Wayne, NJ July 2017 - December2018 Direct Support Professional

• Provided direct care to those with intellectual and developmental disabilities.

• Ensured client safety and maintaining a safe environment by following organization’s policy.

• Fostered positive relationships between caretakers and individuals served and encouraged self-help activities.

• Reported changes in clients’ conditions or family situations to administrators and supervisors and documented services provided.

• Provided behavioral therapy, mental health support and encouraged independent living. All Smiles Dental Clinic- Mumbai, India Aug 2014 – Sept. 2015 Associate Dentist / Office Manager

• Conducted clinical assessments of patients at first visit to develop a treatment plan.

• Practiced dental procedures including but not limited to scaling, temporary and permanent restorations, extractions, root canal therapy, and patient education.

• Assisted dentist in extensive endodontic and oral and maxillofacial surgeries.

• Managed dental office by maintaining appointment schedules, coordinating patient treatment, handling phone calls and overseeing billing.

Academic experience:

Peer Health Educator for NJDOH & CJFHC (Aug.2020 – present)- Reported the Director of the Center for Health and Counseling Services and worked closely with the Coordinator, Substance Use Disorder Prevention and Recovery Programming. promoted, coordinated, implemented and evaluated health education programs, including but not limited to, mental health promotion, sleep, nutrition, stress management and alcohol and other drug prevention. Provided wellness education and workshops virtually to varying audiences in the community. Capstone (Sept.2020-May 2021)- I am developing a comprehensive paper and poster presentation on the topic of ‘surprise billing in healthcare’, to study what is already been done in this area and demonstrate the needs for further research. I will identify, summarize and synthesize the previously published work and provide new interpretations of the studies, demonstrate gaps, and discuss flaws in the existing studies. Applied practicum Experience (Aug. 2020-Oct.2020) - I gained my APE through contact tracing job with NJDOH. I achieved competencies such as communicating audience-appropriate public health content orally and in writing and assessing community health needs, disparities, and the health care delivery system within the context of social, cultural, political, legal, and economic forces. For my project deliverables, I designed an infographic and PowerPoint presentation on understanding mental health and provided a resource guide using personal experiences of contact tracing to identify needs that are frequently mentioned on calls and reaching out to social support coordinator of Ocean County. Volunteer experience:

Community dental service for Sonani Dental Clinic – India (June 2014-Sept. 2015) and Community dental service provider for surashtra patel samaj community (July 2014-Aug. 2015): Collaborated with 15 dental clinics and provided dental education and screening service to the population on large scale. It included free dental screening, diagnosis and dental awareness. Student volunteer at Give Kids A Smile organization (March 2018): Organized free dental checkup day for kids under 12 years of age at SUNY Erie buffalo. Provided them with a complete oral health checkup, free X-rays, resin-based sealants applications, fluoride applications, patient education.

Dental health educator at elmwood village charter school (April 2018): Volunteered to educate the 2nd-grade class about maintaining a healthy oral cavity. Taught/Demonstrated Brushing, Flossing and tongue cleaning using appropriate models. Explained Cavity process and the effects of healthy and unhealthy food on teeth. Evaluated using questionnaire and activities. Provided them with goodie bags containing soft bristle brush, fluoridated toothpaste, a pedo tongue cleaner and 2 mins timer. Fundraising and awareness for St. Jude Children's Research Hospital (Aug.2019-Dec.2020) Manage technological data, Check-in pre-registered guests, On-site ticket sales, Confirm auction/raffle items won; various donations made during the event, Accept payment and provide a receipt COVID-19 public health emergency respondent for New Jersey Department of Health and Human Services (March 2020-Aug.2020):

Responding to question on NJPIES hotline number in regards to COVID-19 outbreak Educated people about the condition, its symptoms, precautious measures they can take as an individual, for others or at their workplace, Provideed them with the Local Department of Health contact incase of emergencies. Provided accurate answers/information from the CDC or reliable resource, Directed calls to a specialist/supervisor in case of a complex issue.

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