Bevy Ndou adlct2@r.postjobfree.com

079-****-****

PROFESSIONAL PROFILE

Highly skilled graduate with key administrative skills linked to managing and supporting the administrative team for a freight company. Team-orientated Training and Development coordinator competent in developing training processes and systems for PR management team in handling product consultancy. Managerial experience of supporting and handling key projects for a non-profit organisation through delegation, organisation and effective communication.

SKILL/HIGHLIGHTS

Excellent written/verbal communication, willingness to learn, Report, Article, essay writing/ proof-reading, Good organisation, Innovative, project management, B2B/Cold-call, administration, Teamwork, Confident using MSOffice, ArcGIS, Adobe Software, Java-Script, Google Docs/Drive, Guidewire, Tunbridge Wells, SalesForce, Ebis and Verify

EMPLOYMENT HISTORY/SKILLS

Marketing Executive, Advanced Solutions (October 2020- February 2021)

Marketing and Sales Skills:

I have achieved the skill of understanding SQL, SAL, MEL and MQL ‘s to create deep dive reports, generate leads and nurture cold leads through Salesforce.

Set up email and webinar campaigns which brought in 250 new leads

Excellent communication and interpersonal skills with clients through on-going communication and follow-up on brand campaigns; set up personal relationships with various advertising companies.

Built up a system that helped nurture cold leads and gain better relationship with clients to build better brand awareness for the MIS Software

Co-account manager for LinkedIn page; gained over 50 new followers in 1 month

Owner of LluxeLtd (March 2020-Present)

Managerial Experience:

Created own e-commerce beauty business

Using SEO and SEM as a source to gain traffic to social media platforms which earned a CTR of 0.11% from April 2020-June 2020

Focused on distribution and storages of products while meeting business goals

Responsible for regular contact with clients which helped produce a revenue of over £1k a month and grow the brand through identification of new and existing clients via salesforce

Introduction of new products to all clients through setting up my own seminars which gained 10-15 leads

Proactive research methods of new clients and market strategies

Motor Claims Handler, AXA Insurance (August 2019-October 2019)

Administrator and Customer Service (B2B) Experience:

Ability to guide and explain customers through claim journey using Guide-wire, Tunbridge Wells and verify systems

Data collection: created spreadsheets displaying revenue charts on Excel that helped manager create deep dive reports showcasing finances; helped save over £1.5mil in revenues

investigating insurance claims: working and empathising with clients via telephone/email to resolve insurance claims; B2B experience of handling/receiving 10-20 calls/claims a day

Managing correspondence from customers to different teams within different departments through effective communication both written and oral.

Sales Administrator, LIZCOL Ltd (July 2016-August 2019)

Communication and sales experience:

Providing quotations for prices and stock availability in a fast paced environment

Helped bring in revenue at over £2k a month for a newly fast growing company, through constant interaction with suppliers and potential clients

Producing timesheets and invoices through purchase orders on Ebis/CRM system

Database analysing; complaining monthly sales reports with the sales and bd team to filter out leads

Administrative record keeping; using excel to keep a record of all clients

PR/Social media Marketer, St Chads Sanctuary/02 ThinkBig (Feb 2016-Feb 2017)

Managerial and Consultancy experience:

Creating a social media platform for a charity organisation and helped organise charity fundraisers gaining 200 followers over 2 months

Created and organised a digital video amongst various volunteers as the senior pr manager, with promotional content onto various social media platforms for Asylum seekers and refugees

Tracked sales and client leads via salesforce

Created a consulting section on social media platform, where I answered questions and helped promote the brand and gain new leads and bring in merchandise for refugees.

EDUCATION

BA (Hons) Human Geography with International Development 2:2, University of Northampton (September 2017 – July 2020)

A Levels (September 2015 – June 2017)

Holte Visual and Performing Arts College

Geography (D)

GCSEs (September 2010 – July 2015)

Holte Visual and Performing Arts College

12 GCSEs, grades A - C, including Maths, English and Science

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