DEEP KUMAR

Contact No. +918*********

Email : Deepkapoor53@gmail. Com

Dear Sir/Madam

I am submitting to express my resume for job in your Organization. As a Hospitality Guy, I have the energy and the ambition to make success out of anything. I wish to create a challenging and growth oriented career in Hospitality Sector. My CV is enclosed for your kind consideration. I have received Positive feedback from my previous employees in projects that I possess a strong personality and good communication skills needed for successful career.

Thank you very much for considering my request and I am looking forward to hear back from you. Yours Sincerely

Deep kumar

840-***-****

Deepkapoor53@gmail. Com

CURRICULUM VITAE

DEEP KUMAR

Vill. Harliyugni P.O. Marhoon

Distt. Kangra(H.P) India

Cell. No. 840-***-****

Mail ID. adlcsc@r.postjobfree.com

OBJECTIVE.

Intend to build a challenging & growth oriented career in an esteemed organization with Committed and dedicated people, where I can exercise my capabilities & skills to enhance the organization‘s good and objectives as well as my personal, professional and economical growth Professional Experience …

● Worked as GUEST SERVICE ASSOCIATE in Premeier inn Pune Kaharadi(From Octover30Th 2015 to 14Th Aug 2017 in FOOD AND BEVERAGE SERVICE DEPARTMENT ..

● Worked as Crown Plaza in (IGH) Hotel Pune From 1St Nov 2017 To 09-01-2020 Job profile …

● Responsible for effective and efficient running of the in room dinning ensuring highest professional standard are maintained.

● Resolve customer complaints about food quality or service.

● Consistently review operations and staff to identify any problems, concerns, and opportunities for improvement.

● To promote excellent guest relation when attending orders enquires requests or complaints utilizing empowerment skills to resolve any situations efficiently.

● Create a positive guest experience by delivering a high level of service and ensuring all staff engage guests to understand their needs and exceed expectations.

● Working Knowledge of MICROS.IDS.OPERA.

● To promote the hotel’s facilities to increase sale. COMPUTER PROFICIENCY TO CONCIDER.

Working knowledge of hotel software “POS”, “IDS”.

Familiar with internet & its applications.

Working knowledge MS word, excel & PowerPoint.

Knowledge of English typing.

SKILLS PROFILE.

Admirable experience of supervising working of all staff members and ensuring Comfort of all guests.

Proficient in communicating with guests.

Ability to develop strategies to facilitate growth in hotel business.

Fast learner. Adapt well to changes and pressures in workplace.

Good presentation skills.

Very good knowledge of Computers.

Work effectively with diverse groups of people.

Friendly with an upbeat attitude.

Ambitious and committed to excellence.

Able to relocate anywhere.

PERFORMANCE

● Achieve the appreciate letter in Premier inn Hotel Pune

● I got star of the month award in premier inn Hotel Pune

● I got a wining way champion of the month in crown Plaza Hotel in Pune professional Qualification … …

Bachelors of Science Airlines Tourism & Hospitiality Management at the Punjab Technical University Jalandhar.

Industrial Training

● Hotel ITC Grand Cholla chennai

● Departments : Food and Beverage Service

● Duration : 06 Month.

Educational Qualification …

● Passed 10th from H.P.B.S.E. DHARAMSHALA….2010 (65%)

● Passed 12th from H.P.B.S.E. DHARAMSHALA…2012 (60%) HOBBIES AND INTERESTS.

Playing Kho-Kho & Dancing

LANGUAGE KNOWN :

ENGLISH

PAHARI

PUNJABI

Personal profile …

● Date of birth : 20oct 1993

● Father’s name : Mr. Vikram Chand

● Sex : Male

● Marital status : Unmarried

● Nationality : Indian

● Hobbies : Playing Kho-Kho

● Languages known : English, Hindi,Punjabi Pahari . REGARDS:DEEP KUMAR

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