Manager Sales

Krishna Kumar Menon Page * of *

Krishna Kumar Menon

**** 790-***-**** *********@*****.***

Overview

Accomplished, Senior Banking professional with extensive experience in the core banking industry, worked with leading banking Institutions with P&L oversight

Successfully implemented processes and procedures to drive operational improvements in Branch Banking, Retail trade finance, Treasury and Fx business, Nostro reconciliations, payment settlements, MIS, Credit control, risk management, NPA recovery, maintaining high quality standard of processes to ensure efficiency and compliance with the Bank’s internal controls and financial objectives

Implemented projects relating to digitization, process automation and process reengineering, migration of web based/bank mobile applications

Grew the asset and liability portfolio and profitability of branches, developed large Corporate clients, Banks/Financial Institutions, high-net-worth clients, individuals, business enterprises, SMEs and start-ups

Successfully managed high performance teams to assess and make credit related decisions, capitalize on revenue growth opportunities, client & portfolio development, using best practices within the framework of approved credit policies to achieve financial and portfolio growth Professional Experience

Al Ahli Bank of Kuwait KSCP – Dubai 01/2009 to 10/2020 Retail and commercial bank located in Kuwait City, founded in 1967, with 31 branches in Kuwait, 3 branches in the UAE and 43 branches in Egypt

Senior Manager Operations for UAE

Managed the operations of 3 Branches

Managed a team of 7 Direct Reportees and 28 Indirect Reportees Core Committee Member for operations strategic planning of UAE

Handled the day-to-day operations, ensuring high levels of productivity and SLA progression

Ensured timely ratings of NPAs, collection of dues, booking provisions and reporting in various regulatory platforms including Central bank of UAE, Central Bank of Kuwait, credit bureaus

Spearheaded Retail Banking Operations, Corporate Operations, Treasury Operations

Established effective reconciliation and follow-up process for Vostro & Nostro Accounts

Developed, deployed new products for the bank in both assets

& liabilities

Strengthened relationships with MNCs and business community

Generated new business, improved cross selling of products

Monitored money market and FX deal settlements

Monitored the processing of bills discounting, PDC discounting

Implemented internal quality standards, audits (branch, internal, quality)

Ensured adherence to local and UAE Central Bank policies and procedures

Controlled Cash and Back Office Operations

Led the UAE Team in technology transformation projects - Auto reconciliation of Banks fixed assets, Nostro / Vostro accounts, digitized customer applications in online Banking platform, KYC submissions through online platform

Developed new processes for employee training and evaluation Achievements at Al Ahli Bank

As Sr. Manager Operations for UAE

Successfully established the operations in Abu

Dhabi – travelled the region as a Corporate

Ambassador

Sourced 36 Non Borrowing accounts with

CASA balance an average 36 Million AED

Got fixed deposits from 12 subsidiaries of FI

partners amounting to 800 million AED

Audit rating through 2009 -2020 was

maintained at ‘good’

Introduced car mortgage financing for large

corporates, OD facility against asset valuation,

fixed deposits for FI subsidiaries

Was Team leader from UAE for migration of

ABK core Banking systems from MISYS to

Finacle platform

Drafted SOPs, streamlined review and

reconciliation processes, simplified and

digitized customer applications

Simplified processes, marked up SOPs to the

latest regulations of UAE and Kuwait

Generated deposits of 900 million AED (35%

of Banks liability)

Brought in UAE’s largest retail super market

chain, largest hospital chain, Kuwait’s

premium asset management and investment

banking company

Implemented new team on boarding program,

reducing training time from 4 weeks to 2

Krishna Kumar Menon Page 2 of 2

Calyon Corporate & Investment Bank 12/2007 to 01/2009 Head- (Pay, Receive & Capital Market Operations)

Provided strategic direction to teams across 4 Branches in UAE money market and FX deal positions and ensured the implementation of proper controls & processes

Ensured the achievement of departmental goals and monitored workflow

Set-up the policy & procedure controls for the

department

Executed bank's strategy for the management of the unit operations

Handled staff training, orientation, appraisals

Al Ahli Bank of Kuwait KSC 11/2002 to 12/2007

Manager

Provided leadership and direction in the Retail & Treasury Operations

Enhanced the profitability, sales, and market share, maintaining customer satisfaction

Monitored money market and FX deals

Prepared financial and regulatory reports

Evaluated and processed loan applications

Ensured adherence with the anti-money laundering policies National Bank of Abu Dhabi 06/1990 to 10/2002

Credit Officer

Received Best Sales Officer award 2 times

Education

Business Risk Management Level 3 - 2020

Oxford Home Study College

Bachelor of Academic Law - 1992

Bangalore University, India

Training

Money Laundering - Managing Risks conducted by Emirates Institute for Banking and Financial Studies -UAE in April 2003 Bank Budgeting conducted by Emirates Institute for Banking and Financial Studies -UAE in June 1994

Seminars

The Impact of the amended UAS Patriot Act on Banking & Remittance Business conducted by UAE Central Bank in collaboration with Patton Boggs LLC, Washington DC - 2006 Workshop on Customer Service Management conducted by IDEAS management consultancy in collaboration with NEBS Management School, USA - 2000

Image by Telephone conducted by Arabian training Business Centre - 1997

Achievements at

Calyon Corporate & Investment Bank

Effectively handled institutional transactions of high values which was purely back to back transactions

and handled an average daily 400 transactions that were processed by a team comprising of 12 staff

Managed the transactions mostly AED settlements

from across globe partners with daily average

turnover of AED.1.6bn

Successfully achieved no process failures recorded during my tenure and all blotters were managed

within the SLA timelines

Achievements at Al Ahli Bank as Manager

For an IPO subscription, we managed to generate

AED.800K as revenue for issuance of subscription

payments in 41 days

A FX revenue of average AED 6 million were

booked consistently through the period

UAE Operations SOP was drafted by me in 2004

Reconciliation processes were streamlined and

review process implemented in 2004

Competencies / Skills

Operations controls

Regulatory Reporting

Retail Banking, consumer Banking

Business Development

Risk Assessment, Risk Management

Staff training

Treasury Operations

Forecasting / Demand Analysis

Electronic Payment System

CRM/ ERP

Affiliations

Associate Member at Association of Certified Fraud Examiners (Membership No.959972)

Language proficiency

English, Arabic, Hindi, Tamil and Malayalam

Address

Tapasya, SreeKrishna Gardens, Poovani, Kolazhy

Post, Thrissur, India 680010

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