Lorraine Ortiz

Medical ASSISTANT

Hartford, CT **106

adlc86@r.postjobfree.com

860-***-****

Detailed Medical Assistant with 15 years’ experience in the medical field from primary care offices to Urgent-care settings. Level-headed health professional who remains calm and effective in extremely Difficult and stressful situations. Strong belief in importance of companionship and support in patientCare. Motivated with a highly effective communication style. Efficient worker who demonstrates strong Time management and prioritization skills. Hardworking skilled at wound care, mobility assistance and Charting. Highly flexible and willing to work all shifts. Current certification in CPR, Medical Assistant With 15 years working in a fast-paced environment handling confidential paperwork, drawing up Medication and providing quality patient care. Willing to relocate Anywhere.

#readytowork

Willing to relocate: Anywhere

Authorized to work in the US for any employer

Work Experience

Medical Assistant/Surgical Scheduler

Trinity Health Of New England - Hartford, CT

November 2020 to Present

• Assist with rooming patients

• Assist with helping provider with botox injection

• Prior authorization for procedures and scheduling p.t's for minor surgical procedures

• Medical records, referrals, faxes, Scanning

• checking in and out patients

• online insurance authorizations

• covered for our multiple sclerosis Dept as well . Medical Assistant

Hartford Orthopedic Surgeons - Manchester, CT

November 2019 to October 2020

Triage patients, order X-rays, setup u/s machine for guided injections, prior auths, referrals, faxing, answering phones, stocking rooms .

Medical Asst /Site coordinator

Collins Medical - Avon, CT

November 2018 to May 2019

The most common job duties I had as Site Coordinator are clerical tasks like answering phones and processing paperwork, including discharge, transfer, and admittance forms. Site coordinators also often act as a liaison between patients, nurses, doctors, and different departments within the hospital or care facility. Other tasks I can include scheduling procedures like tests and x-rays, transcribing doctors' orders, and ordering medical and office supplies. As a Site coordinators I was part of a broader medical team, and was expected to keep pace with the potentially hurried and stressful environments in which I worked in. As A site coordinator I work closely with patients on a one-on-one basis. I provided guidance, support, and advice to patients dealing with complex medical issues. I also helped their clients navigate through a medical care scenario that may involve a variety of different doctors and treatment methods. Duties can include scheduling appointments, assisting with major decisions, helping patients understand complex medical information, evaluating care quality, and working with other health care professionals to ensure that the correct path is being taken. In addition I also did front administrative work checking in patients verifying insurances. Also attended monthly meetings with other site coordinators in Collins Medical. Maintained office flow and p.t care to the fullest. Medical ASSISTANT

The Charter Oak Health Clinic - Hartford, CT

February 2018 to November 2018

Provide smooth and timely flow of patients in accordance with the COHC patient flow guidelines Responding to high volumes of patients in short-term time spans.

• Provides safe and appropriate basic patient care and administrative duties as needed and in scope Of practice, delegated by a Registered Nurse, LPN, and/or Medical Provider in order to assist patients In achieving established outcomes by: collecting data points (e.g. vital signs, EKG's, blood glucose Monitoring, etc.) To provide the RN, LPN, or Physician with information utilized in assessment.

• Performs direct patient observation; reports changes in patient condition to RN, LPN, or Medical Provider and assists in reinforcing patient education.

• Perform various other duties such as dressing changes as assigned. Medical Assistant

Kathy's Urgent care - Wethersfield, CT

August 2017 to October 2017

Laid off)

Greeted patients, recorded patients vital signs and any pertinent health information regarding the Visit. Prepare exam rooms for specific office visits. Assisted the P.A with scribing patients chart. Called In refills, initiated prior authorizations. Scheduled appointments. Stocked all exam rooms and kept Inventory of medical supplies. Ran test check for equipment's, phlebotomy registered patients. Kept Exam rooms and office clean and sanitized.

Medical Assistant / Receptionist

Greater Hartford - Bloomfield, CT

October 2013 to November 2015

Assisted the doctors with minor surgical procedures, Greeted patients and recorded patient vital Signs, Confirmed patient's appointments, and Scanned proper documentation to patients chart in ALLSCRIPTS, and or Epic, refilled medications for patients, Front desk checking in patients collecting Copay's.

Medical Assistant / Reception

Prime Healthcare - West Hartford, CT

September 2009 to October 2013

Recorded vital signs, greeted patients, Expedited stocking of supplies, EKG's, Setting up pt. with Specialist, calling in medications to pt.'s pharmacy and refills, calling pt.'s with test results, prior Authorizations, scanning documentations in to allscripts and or Epic, wound care phlebotomy checking In patients, collecting copays and Insurance info, stocking all the exam rooms, Faxing, Answering Phones, taking messages for the doctors, referrals, workers comp, school physicals Education

Certificate in Medical Assisting

Fox Institute of Business

July 2007

Diploma

A.I Prince Technical High School High School

June 1998

Skills

• EMR

• Injections

• Patient Care

• Scheduling

• Epic

• Medical Records

• Phlebotomy

• Vital Signs

• Emr, (10+ years)

• Phlebotomy (10+ years)

• Insurance Verification (10+ years)

• Administrative Support (10+ years)

• Scheduling (10+ years)

• EKG (10+ years)

• Medical Office Experience

• Microsoft Outlook Calendar

• EMR Systems

• Microsoft Word

• Customer Service

• CPR

• problem solving

• Teaching

• INTERGY EHR

• Allscripts

• Primary Care Experience

• Triage

• Venipuncture

• Laboratory Experience

• Anatomy Knowledge

• Hospital Experience

• Clerical Experience

• Medical Imaging

• HIPAA

• Medical Terminology

• Medical Coding

• Employee Orientation

• Physiology Knowledge

• Documentation Review

• English

• Microsoft Office

• Botox Experience

• Office Management

• Transcription

• Medical Scheduling

Certifications and Licenses

CPR Certification

First Aid Certification

Assessments

Attention to Detail — Completed

July 2019

Identifying differences in materials, following instructions, and detecting details among distracting information.

Full results: Completed

Reliability — Highly Proficient

May 2019

Measures a candidate's tendency to be dependable and come to work. Full results: Highly Proficient

Verbal Communication — Familiar

May 2019

Measures a candidate's ability to effectively convey information when speaking. Full results: Familiar

Personality: Hard-Working — Familiar

May 2019

Measures a candidate's tendency to be rule-abiding, well-organized, hard-working, confident, and think before acting.

Full results: Familiar

Electronic Medical Records Knowledge — Highly Proficient April 2019

Measures a candidate’s knowledge of EMR data and associated privacy regulations, as well as best practices for EMR use.

Full results: Highly Proficient

Electronic Medical Records: Best Practices — Highly Proficient April 2019

Knowledge of EMR data, associated privacy regulations, and best practices for EMR use. Full results: Highly Proficient

Verbal Communication — Proficient

April 2019

Measures a candidate's ability to effectively convey information when speaking. Full results: Proficient

Nursing Aide Skills — Highly Proficient

April 2019

Measures a candidate’s ability to provide nursing aid to patients using knowledge of relevant equipment and procedures.

Full results: Highly Proficient

First Aid — Highly Proficient

September 2018

Measures a candidate's ability to identify treatments for common medical emergencies. Full results: Highly Proficient

Personality: Customer Service Fit — Highly Proficient October 2019

Measures the traits that are important for high-quality customer service. Full results: Highly Proficient

Medical Terminology — Completed

July 2020

Understanding and using medical terminology

Full results: Completed

Attention to Detail — Proficient

July 2020

Identifying differences in materials, following instructions, and detecting details among distracting information.

Full results: Proficient

Electronic Health Records: Best Practices — Familiar July 2020

Knowledge of EHR data, associated privacy regulations, and best practices for EHR use Full results: Familiar

First Aid — Proficient

September 2018

Measures a candidate's ability to identify treatments for common medical emergencies. Full results: Proficient

Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.

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