Service Office

TENEKA BARTLETT

******.********@*****.*** H: 912-***-**** Hinesville, GA

Summary

Dedicated team player with expertise in continuous process improvements in the face of rapidly evolving and changing markets.

Skills

● Scheduler

● Billing

● Insurance

● Safety

● Supervisor

● Self-directed

● Customer relations

● Documentation and reporting

● Invoice organization

● Employee training and development

● Payroll and benefits administration

Experience

03/2014 - Current

CORA Physical

Therapy

Hinesville, Georgia

Patient Service Coordinator Regional Trainer

● Provide training and orientation to all new Patient Service Coordinator on company standards, billing policies and procedures, CPAS, scheduler and all other duties of the Patient Service Coordinator.

● Perform all the duties of the Patient Services Coordinator.

● Serve as a mentor and resource for all Patient Service Coordinator.

● Interviewing and hiring of Patient Service Coordinators as needed.

● Ensure compliance with all front desk and billing related tasks.

● Perform general office duties, such as answering telephones, taking dictation, or completing insurance forms.

● Greet and log in patients arriving at office or clinic.

● Schedule appointments for patients.

● Keep financial records or perform other bookkeeping duties, such as handling credit or collections or mailing monthly statements to patients.

12/2013 - 06/2015

Department of

Defense

Fort Stewart, GA

Substitute Teacher

● Instruct students individually and in groups, using various teaching methods such as lectures, discussions, and demonstrations.

● Establish clear objectives for all lessons, units, and projects and communicate those objectives to students.

● Meet with parents and guardians to discuss their children's progress and to determine priorities for their children and their resource needs.

● Prepare materials and classrooms for class activities.

● Enforce administration policies and rules governing students. 12/2007 - 12/2013

Georgia Department

of Juvenile Justice

Hinesville, GA

Program Assistant/Transportation Officer

● Greet Office visitors and resolved problems.

● Coordinate conferences and meetings with probation officer and parents.

● Prepare court documents.

● Schedule appointments.

● Ensured that detainees where properly secured prior to leaving a facility.

● Notified the Transportation Supervisor of any problems that occurred on the destination.

● Ensured that all safety measures are followed at all time while transporting detainees, federal, state, municipal and organizational laws, regulations, policies and procedures. Education and Training

2006

Savannah, GA

GED

Savannah Technical College

Activities and Honors

Crucial Conversation- March 2017

Behavioral Interviewing-April 2018

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