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Social Media Customer Service

Scottsdale, AZ
March 31, 2021

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m a d e l i n e @ i s a b e l s m a r k e t . c o m

D o u g l a s, M I 4 9 4 0 6

Wayside Central, Promotions

Ambassador - Mount Pleasant, MI


Managed team of 10+ promoters for

multiple concerts and events

Promoted business, events, and ticket

giveaways through all social media


Coordinated all VIP booth rentals

Developed new ideas weekly with owner

for themed parties and drink specials

Professional Development


Helped establish a brand and design a building from the ground up Managed operations of our wood fire pizza oven booth at the farmer's market weekly

Managed an event space with an 80 person capacity

Developed our COVID-19 Preparedness and Response Plan as well as apply it towards state grants

Researched local, vegan, gluten free, kosher, dairy-free and Michigan-made products to please a variety of guests Managed 10+ employees in multiple areas of Health Club Served guests with excellent customer service skills Solved any facility or guest issues in a mutually beneficial manner Reported updates to resort directors at weekly meetings Isabel's Market + Eatery, Catering and Events Intern Douglas, MI May 2020 - Present

Grand Traverse Resort and Spa, Service Agent Intern Acme, MI Summer 2019

Sagano Japanese Bistro and Steakhouse, Waitress

Clarkston, MI 2016-2019

Attend to guests with expert customer service

Rang in precise orders for multicultural chefs to read EDUCATION

Central Michigan University, Mount Pleasant, MI

Bachelor of Applied Arts GPA 3.8 Graduation May 2020 Major: Recreation and Event Management

Minor: Professional Sales

Sigma Kappa Sorority, Social

Chairman - Mount Pleasant, MI

5/18- Present

Created an extensive social calendar for

60+ girls each semester to meet various

organizations on campus

Managed a budget of $1400 to plan

annual formal, semi-formal, and date

party as well as transportation to each

Reported to chapter at weekly meetings

regarding current and future event


Sigma Kappa Sorority, Public

Relations Chairman - Mount Pleasant,

MI 12/17- 5/18

Maintained positive image of chapter

with value based social media posts

highlighting chapter's achievements

Promoted Greek unity on campus by

gifting all organizations on holidays,

exam weeks, or times of need

Reported to chapter at weekly meetings

regarding campus involvement or

organization philanthropy opportunities


Academic Excellence Award

Central Michigan University 2016-Present

Michigan Competitive Scholarship

Central Michigan University 2016-Present

Dean's List

Central Michigan University 2016-2020

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