Social Media Customer Service
Resume:
MADELINE BULLINGER
m a d e l i n e @ i s a b e l s m a r k e t . c o m
D o u g l a s, M I 4 9 4 0 6
Wayside Central, Promotions
Ambassador - Mount Pleasant, MI
Managed team of 10+ promoters for
multiple concerts and events
Promoted business, events, and ticket
giveaways through all social media
platforms
Coordinated all VIP booth rentals
Developed new ideas weekly with owner
for themed parties and drink specials
Professional Development
WORK EXPERIENCE
Helped establish a brand and design a building from the ground up Managed operations of our wood fire pizza oven booth at the farmer's market weekly
Managed an event space with an 80 person capacity
Developed our COVID-19 Preparedness and Response Plan as well as apply it towards state grants
Researched local, vegan, gluten free, kosher, dairy-free and Michigan-made products to please a variety of guests Managed 10+ employees in multiple areas of Health Club Served guests with excellent customer service skills Solved any facility or guest issues in a mutually beneficial manner Reported updates to resort directors at weekly meetings Isabel's Market + Eatery, Catering and Events Intern Douglas, MI May 2020 - Present
Grand Traverse Resort and Spa, Service Agent Intern Acme, MI Summer 2019
Sagano Japanese Bistro and Steakhouse, Waitress
Clarkston, MI 2016-2019
Attend to guests with expert customer service
Rang in precise orders for multicultural chefs to read EDUCATION
Central Michigan University, Mount Pleasant, MI
Bachelor of Applied Arts GPA 3.8 Graduation May 2020 Major: Recreation and Event Management
Minor: Professional Sales
Sigma Kappa Sorority, Social
Chairman - Mount Pleasant, MI
5/18- Present
Created an extensive social calendar for
60+ girls each semester to meet various
organizations on campus
Managed a budget of $1400 to plan
annual formal, semi-formal, and date
party as well as transportation to each
Reported to chapter at weekly meetings
regarding current and future event
statuses
Sigma Kappa Sorority, Public
Relations Chairman - Mount Pleasant,
MI 12/17- 5/18
Maintained positive image of chapter
with value based social media posts
highlighting chapter's achievements
Promoted Greek unity on campus by
gifting all organizations on holidays,
exam weeks, or times of need
Reported to chapter at weekly meetings
regarding campus involvement or
organization philanthropy opportunities
AWARDS
Academic Excellence Award
Central Michigan University 2016-Present
Michigan Competitive Scholarship
Central Michigan University 2016-Present
Dean's List
Central Michigan University 2016-2020
Contact this candidate