Executive Office

RESUME

Dipika Hrishikesh Sawant

PH: 989-***-****

**************@*****.**.**

A/3, Shreenivas co-op Society,

Mhatarpada, Ceaser Road,

Amboli, Andheri (W)

Mumbai - 400058

To participate as a team member in a dynamic work environment focused on promoting business growth by providing superior value and service. To secure a responsible career opportunity, where I can fully utilize my training, human resource and management skills, while making a significant contribution to the success of my employer.

Work Experience

Eye for Details and Accuracy.

Proficiency in Microsoft office and Outlook, with great excel skill

Able to communicate in writing at all levels displaying good email etiquette

Knowledge of standard office administrative practices and procedures.

Ability to maintain a high level of professionalism and Confidentiality.

Problem analyzing and problem solving skills.

Judgment and decision making.

Teamwork.

Time Management.

Attentive listener

1.Organization

CRP Technologies Pvt. Ltd. Andheri, Mumbai.

CRP Technologies is one of the most admired and trusted Indian risk mitigation enterprises, delivering customized solutions to clients globally by leveraging technology.

Designation : Senior Executive – Quality Department

Duration : April 26th 2011 to June 27th 2014

Ensure the Quality and Accuracy of the Background Check Reports.

Ensure the verifications conducted meet the specifications, requirements and guidelines provided by the Client.

Prepare Background verification reports for critical clients like IBM, TCS, Intelenet, HSBC etc.

Checking reports prepared by the Writing Team so that 100% accurate report can be sent to the Client.

Prepare background check reports of the candidate, comparing it with the documents provided which will help them in screening the candidate.

Co-ordination with different departments i.e. employments, education, address and criminal in case of more informations required to make an error free report.

To ensure quality of all the processes with their respective workflow.

Errors per executive are controlled and relevant feedbacks are provided immediately.

Interacting with the client to take feedback and to understand their point of view towards work so that we are at common wavelength.

Ensure the inflow of work is worked on `FIFO' basis which is first in first out. This is in reference to the due date of the client (TAT).

Sending weekly status update to clients.

Sending daily reports to clients.

Coordinate with the Coordinator of various departments/operations for various requirements and Service essentials related to Quality so that the flow of work is within time.

Ensured that the quality standard of the report is maintained as per the client and the Company's requirement.

Coordinating in the Lexis Nexis department for the education process.

Coordinating in the Reliance Insurance process and Abbott Process.

2.Organization

Ocwen Financial Solutions Pvt. Ltd.

Ocwen is the industry leader in servicing high-risk loans. Ocwen works with customers in a variety of ways to make their loans worth more, including purchasing of mortgage servicing rights, sub-servicing, special servicing and stand-by servicing. We can also support companies that wish to utilize our best-in-class technology and know-how to support improvements in their own operations.

Designation : Executive – Human Resource Operations.

Duration : June 30th 2014 to September 19th 2016

Employee on boarding activities.

Documentation of new joiners.

Conducting drug test for the new joiners.

Handling background verification process.

Ensure that the background verifications conducted meet the specifications, requirements and guidelines of defined SLA.

Ensuring that the necessary action is taken within the timeline for red background reports.

Ensuring the TAT for the reports and accordingly coordinate with vendor.

Monitoring the insufficiency received by vendor and closing the same within defined timelines.

Coordination with the Business HR for closure of cases.

Coordinating and working with BGV vendor on all the open cases.

Checking all the Green, Orange and red background verification reports received from the vendor.

Managing invoice from background verification vendor.

Employee coordination, vendor coordination.

Maintaining daily trackers.

Employee code generation.

Publishing weekly trackers.

Keeping track of NCNS employees.

Issuing reliving letter and F&F to ex-employees.

Attending Client audits. Also visiting vendors place for audit.

Coordinating with facility team.

Solving employee grievances.

Responsible for monthly bills, vendor negotiation.

Maintaining employee personal files.

Coordinating with business unites.

Insufficiencies tracking for the Background Verification process.

Respond to operations and employee queries on various HR matters.

Reviewing and auditing database as well as employee personnel file on a monthly basis to ensure data accuracy.

3.Organization

Burger King India Limited (On Payroll of Lobo Staffing Solutions)

BURGER KING is the second largest fast food hamburger chain in the world with about 18,000 restaurants operating in more than 100 countries and US territories as at June 30, 2019. BK restaurants are known for serving high-quality, great-tasting, and affordable food. The original HOME OF THE WHOPPER, BK commitment to ingredients, signature recipes, and end-to-end online Burger King experience for millennials is what has defined our brand for more than 50 years.

Designation : Executive – Human Resource Department

Duration : February 21th 2020 to Present

Preparing PAN India monthly attrition data Tracker and Analysis.

Preparing PAN India monthly Absconding Data.

Preparing Absconding and Termination letters.

New Joinee Documentation and filing.

Employee engagement activities Like monthly birthday celebration, Festival celebration, Important days such as women’s day celebration.

Handling Petty cash for celebration expenses, letters expenses etc.

Coordinating with the regional teams.

Vendor coordination for various things like Trophy’s, coupons creation, Certificate creation.

Milestone completion tracing and processing.

Qualification

Year

Board/University/College

T.Y.B.Com

2010

Mumbai University

HSC

2006

Maharashtra State Board of Secondary and Higher Secondary Education

SSC

2003

Maharashtra State Board of Secondary and Higher Secondary Education

Passed Computer MS-Office, Tally

Name : Dipika Hrishikesh Sawant.

Date of Birth : November 30, 1987

Gender : Female

Marital Status : Married

Hobbies/Interest : Reading, Internet surfing, Listening Music

Languages Known : English, Hindi, Marathi.

Date:

Place: Mumbai

(Dipika Sawant)

Objective

Summary of Skills

Work Experience

Academic Qualification

Additional Qualification

Personal Details

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