Mental Health Safety

MONICA MARIE ALLEN

*** *. *** ******, *******, CA 93230 559-***-**** **************@*****.***

Summary

Outgoing, team-oriented professional and internal applicant seeking a role that will further broaden my departmental knowledge and experience within Fleet & Family Readiness.

Highlights of Qualifications

Bachelor’s Degree in Psychology

4 years-experience in Government procurement and Invoicing

Well-versed in providing resources in individual and group settings

Great leadership and organizational skills

Effective use of all Microsoft Suite, Outlook and Adobe applications

Well-versed in maintaining SDS binders for personnel use

Resourceful with credible research methods

Adapts easily to program-specific record-keeping systems

Production of quality after-action reports

FFR Health & Safety Representative

MWR Event Coordinator Certification

Customer Service Facilitator Certification

Current CPR/First Aid/AED certification

Valid California driver’s license

100% on Annual Fixed Asset Internal Audits

●Ability to write and communicate effectively in English

Position-Related Experience

SUPPLY CLERK – Navy Gateway Inns & Suites – Lemoore, CA – July 2020 – Present

●5 years-experience recruiting volunteers, and employees with exemplary customer service

●Proficient in conducting audits of paperwork, i.e. invoices, certifications, purchase requests, fixed assets, internal and external correspondence to facility manager

●Ensure all certificates, registrations, insurances, and contracts with outside vendors are current and within good standing

●Manage the screening of high volume calls, emails, mail, packages, department head calendars, appointments, and walk-ins

●Maintain professionalism in but not limited to: attire, confidentiality, ethics, EEO policy, training, integrity, etc.

●Communicate clearly and effectively both verbally and in writing English, and always maintains respect and sensitive to cultural differences

●Demonstrate eagerness to learn and grow in as many areas allowed

●Conduct daily duties with little to no supervision

●Account for all invoicing and payments to and from vendors

●Perform exceptional organizational and time management

●Effectively build and maintain interpersonal relationships with clients and colleagues

●Illustrate strong attention to detail and task management

ADMINISTRATIVE SECRETARY – Fleet & Family Readiness - Lemoore, CA – July 2017 – July 2020

●4 years-experience in procurement, invoicing, and Federal Credit Card Purchases

●Coordinates all meetings and events for Department Director’s, and facility managers

●Partner in developing marketing materials, and all functions of Departments events, and community outreach

●Exceptional skill in public speaking, understanding adult learning and effectively conducting multi-day trainings as demonstrated by being certified as a Customer Service Facilitator

●Provide purchasing assistance for various Department of Defense programs to support mission needs

●Coordinates meeting-spaces for DoD Departments and various military command and on-base agencies

●Proficient in using computerized record keeping systems including basic safety including Safety Data Sheets (SDS)

●Formats a wide array of forms for local department use

●Well-versed in Military specific supply regulations, policies, and procedures

●Develops a variety of tables, charts and graphs from collective data calls as assigned by FFR (Fleet & Family Readiness) leadership

●Processes high volumes of requests including: travel, purchasing, invoicing, computer accounts, unit funds, NFAAS changes, ESAMS work-orders etc.

●Exceed basic math and reading requirements and remain well-versed using standard desktop calculators

●Serve as FFR cash and safety auditor

●Coordinates with base fire and safety departments to ensure facility adherence to federal, state and base safety policy

●Communicate clearly and effectively both verbally and in writing

●Maintain Federal Employment Suitability requirements and current background clearance

TEEN COORDINATOR – Navy Child & Youth Programs – Lemoore, CA – July 2016 – July 2017

●1 year-experience NAF procurement and fixed asset inventory resulting in a 100% inspection rating

●Experienced in the planning and execution of numerous enrichment programs while working as the teen coordinator for the CYP Lemoore Teen Center facility

●Revamped our Safety Data Sheet (SDS) binder and generated a more efficient way of tracking health and safety work orders

●Successful completion of CNACI background requirements for federal child care employment requirements

●Adhered to CYP, NAF, and CNIC standardized supply regulations, policies, and procedures

●Developed and facilitated daily program activities with a staff of six (6) employees

●Demonstrated skill utilizing the CYMS/Rectrac/Citrix/POS system to meet program objectives and for uses including: customer intake, activity and trip registrations, tracking employee training, program utilization, demographics, program data calls, etc.

●Conducted numerous small group discussions for various teen meetings and committees

●Programmed and orchestrated large scale events

●Collaborated with local marketing to produce effective advertising for the military teen demographic

●Regularly met with teens and parents to discuss family life stressors and provide various base and community referrals to meet their collective needs

●Excellent understanding of demographical needs for various age groups

●Demonstrated excellent ability to express self tactfully, clearly and positively, often in stressful situations

●Knowledge of techniques and skill in interviewing and eliciting needed information from clients

BRANCH OFFICE ADMINISTRATOR – Edward Jones Investments - Paso Robles, CA - September 2015 – July 2016

●Surveyed customer needs during phone calls and provided pertinent information, resources and financial referrals

●Completed and processed client intake information

●Analyzed credit reports, tax returns, income, and assets

●Assisted with building portfolios for clients

●Collected financial data and created various tables, charts and graphs at supervisor’s request

●Coordinated the firm’s events to include: reserving meeting space, meeting setup, catering coordination, entertainment, providing clients with information and marketing materials, etc.

●Traveled 50% of my time for trainings and providing my services at various Central California locations

●Assisted with event planning, including associated travel and logistical arrangements

PROGRAM ASSISTANT – Navy Child & Youth Programs – Lemoore, CA – September 2012 – September 2015

●Developed and implemented daily activity programming for the CYP School-Age Care program

●Developed and taught various dance and gymnastics group classes for school-age children

●Ensured the safety and well-being of a dynamic group of military children with varying needs

●Routine communication with military parents on child’s daily activities

●Effectively handled child accident/incidents and followed proper reporting protocols

●Researched, created and implemented activities and curriculum within the program

●Exercised my knowledge and understanding of social problems and effective approaches to working with clients in economic distress and in other disadvantaged situations

●Established and maintained effective working relationships with clients and the public

Education & Training

MASTERS OF SCIENSE DEGREE - University of Phoenix – Online – September 2023

●Major in Clinical Mental Health Counseling

BACHELOR OF SCIENCE DEGREE – University of Phoenix – Visalia, CA – December 2014

●Major in Psychology

HIGH SCHOOL DIPLOMA – Hanford West High School – Hanford, CA – June 2007

●General Studies

MWR-SPECIFIC TRAINING – Naval Air Station Lemoore, CA – Various Dates

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MWR Event Coordinator Training

Star Service Facilitator Training

ServSafe Training

Introduction to Hazardous Waste: Generation & Handling

Hazardous Material Disposal Training

Hazardous Substance Incident Response Management Training (HSIRM)

DoD Safety & Occupational Health Program

Current CPR, First Aid & AED Certification

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