Luciana R de O Lima
personal data:
telephone: +55-18-988**-****
Education:
- Graduation in Advertising, Propaganda and Marketing from the Faculty of Social Communication “Jornalista Roberto Marinho” - UNOESTE (Universidade do Oeste Paulista) - Presidente Prudente / SP. Period from 2003 to 2006
CIA - Empreendimentos Imobiliários - (2018) - Presidente Prudente / SP.
Sales manager.
- Expertise in team management, motivation, training and development forming high performance groups;
- Experience in developing sales strategies aligned to the company's culture, aiming at strengthening the brand.
- Administrative management of the position: contracts, calculations, closings and proposals to achieve the desired purposes.
- Conduct and develop institutional events.
- Think about new sales strategies and motivate everyone involved in the project.
- Responsible for coordinating more than 40 indirect and 5 direct employees.
LOQK application - (2017) - São Paulo / SP.
Specialist in social media.
Responsible for inserting the brand in the market.
- Content management of social media such as Facebook, Instagram and Twitter to ensure the best positioning of the brand on the platforms and ensure good results.
- Respond promptly to any queries from the target audience.
- Back end operation and payment system of the application,
- Direct channel with professionals. Preparation of reports and metrics to improve the company's strategies and thus achieve the objectives set by the company.
- Campaigns and events management. Analysis of professionals' documentation.
- Increase of 30% of the desired result.
MRV Engenharia / Sistema Imóveis - (2011 to 2012) - Presidente Prudente / SP.
Account Manager
Performance in the area of sales of properties being launched to finance the Minha Casa Minha Vida program.
- Customer service; Prospecting for new customers; Strategies and partnerships for events in schools and universities;
- Visits companies; Analysis of documents and verification of authenticity for forwarding to CAIXA.
- Real estate financing with local construction companies.
- As a team, we sold 400 apartments in 2 months.
CNA - Language School - (2010) - Presidente Prudente / SP.
two
Public relations.
Responsible for working in the commercial area of the company.
Areas of expertise:
- Manage customers of the company's database, Be a public relations channel
- Experience in developing sales strategies aligned with the achievement of goals, aiming at strengthening the brand.
- Development of corporate events, publicity and recreational events to attract customers.
- 25% increase in sales of English / Spanish courses compared to the previous year.
* Differential: Opportunity to win the Best Campaign Award among all CNA do Brasil franchises.
Computer knowledge:
• Office Package (M. Word, Excel, Power Point) - Advanced Knowledge;
• Internet: search engines, blogs and wordpress, adwords, adsense - C. Intermediate;
• Social media: facebook, twitter, Instagram - Advanced Knowledge;
• Facebook Ads, Instagram Ads - Intermediate Knowledge.
• Camtasia - Video Editing - Basic knowledge
• Adobe Photoshop - Basic Knowledge;
• Windows 7, 8 and 10 - Advanced Knowledge;
• Illustrator - Basic knowledge.
• Photography - Basic knowledge
Relevant Courses:
Social Media - Rejane Toigo - Online 7h - 2021
Content Creators - Rejane Toigo - Online 82h - 2021 - Studying
Video Creators - Rejane Toigo - Online 15h - 2021 - Studying
Online Digital Business Training Course - 120 h - 2020.
Online scalable 5 x 5 method - 120 h - 2020
Marketing Communication Course - 80h - E-Inspire - 2015
People Management Course - 80h - E-Inspire - 2015.