Nancy Mikels
Round Lake Heights, IL 60073
***********@*******.***
Sr Project Manager - Executive Assistant
** + years’ success managing operations, strategies and teams for leading organizations
Accomplished executive assistant/project manager with a distinguished professional record of handling a very large load of responsibilities and management strategies. Highly organized, with a special talent for using innovative and resourceful methods of problem solving. Adaptable, able to learn, delegate, maintain, and work efficiently with an exceptional rate of productivity, and accuracy, within dynamic environments. Self-motivated with extensive experience directing business operations, while maximizing the potential of individuals, teams, and organizations. Talented negotiator and leader who can successfully forge relationships with partners, and build consensus across organizational levels.
Areas of Expertise & Specialization
Project Management
Executive Support
Cross-Function Leadership
Problem Solving
Business Process Reviews
Event Operations
Data & Financial Analysis
Operational Effectiveness
Department Collaboration & Inclusion
Budget Analytics & Management
Sales Growth Strategies
Strategic Partnerships
Training & Development
Career Summary
American Hotel Register Co., Vernon Hills, IL
Sr Project Coordinator September 2006 – November 2020
Direct and manage the strategic development and execution of marketing event operations with corporate clients for multiple sales groups and product lines. Delivering account sales growth and driving trade show improvements, while analyzing trade show performance establishing and new opportunities for sales.
Proven Success & Impact:
Serve and manage 140 – 160 events per year
Headquarters’ primary point of contact and liaison for their sales groups customer events
Perform event analysis of events, sign up approvals, Registration, payment, planning, show floor orders, packing, shipping, and post show business reviews
Incorporate technological solutions into programs for ease of planning
Focus on key company initiatives and strategic customer & vendor partnerships
Successfully established organizational departmental partnerships
Work with vendors to negotiate event participation partnerships, while successfully reducing costs
Work with various departments in a clear, concise, and constructive manner to build relationships with co-workers to ensure smooth planning processes
Work closely with Finance to ensure events where within the budget
Award Winning Achievements:
2010
Employee of the year
Executive Assistant to VP Merchandising September 2006 – June 2010
Executive Assistant to CEO/President September 2004 – September 2006
Manage the administrative tasks with the organization. Maintain calendar, schedule meetings, plan travel, and acting as a liaison between management and employees. Planned and executed the week long National Sales Rally, establishing new opportunities for sales.
Proven Success & Impact:
Providing administrative assistance, such as writing and editing emails, drafting memos and preparing communications on the executives’ behalf
Organizing meetings, including scheduling, sending reminders and organizing catering when necessary
Answering incoming phone calls in a polite and professional manner and accurately taking messages
Managing the executive day-to-day calendar, including making appointment and prioritizing the most sensitive matters
Coordinating travel arrangements (both domestic & international) and create trip itineraries
Using various software, including word, excel, & PowerPoint for special presentations
Organized the national week long Sales Rally event for the company
Washington Mutual – Vernon Hills, IL May 2001 – July 2004 Administrative Assistant
Managed day-to-day departmental operations. Analyzed organizational and staff performance, implementing process improvements as needed
Administrative Assistant for department and Sr. Managers, assisted with daily department functions and issues
Attend weekly Manager’s staff meetings, take and distribute minutes
Maintain Sr. Manager’s calendar, screen calls and visitors, and make travel arrangements
Administrator 3rd party vendors, and site administrator for security badge access
Implement new Washington Mutual programs within the department, assisted Managers with section projects
Monitor incoming faxes, & inter-office correspondence
New employee setup
Set-up department meetings and assisted with department training
Completed monthly department reports, staffing, organizational charts, and department moves.
Member of the Emergency Response Planning Group, First Aid Member, CPR trained
Assist with EOM, and Quarterly Presentations
Planned and implemented department procedures
Bill payment for department monthly accruals, and coordinated changes in GL classification.
Maintain department equipment, inventory, and supplies
Collect, verify, and report employee daily attendance and time card approval
Manage department temps
Planned and completed Washington Mutual Service Pride Sales Campaigns, and United Way Campaign for the department with 100% United Way Participation for 2 years
Midway Electronic Games, LLC – Lake Bluff, IL October 2000 – March 2001
Administrative Assistant for VP Production Support
Office Manager
Computer Systems Maintenance
Phone Systems Maintenance
Office Machines Purchase and Maintenance
System Procedure Documentation
Supplies Management
Petty Cash – Distribute, balance, and request additional funds
IRA – Inventory Record Accuracy of W.I.P. material
Stockroom Auditor
Interoffice mail management between sites
Personnel – Jobs ads and temp management
Payroll Reporting
Computer System Testing Coordinator
Williams Electronic Games – Waukegan, IL September 1997 – September 2000
Administrative Assistant for VP Production Support
IRA Manager – Inventory Record Accuracy set-up procedures, train, and monitor union employees
Job Cost Analyst – Monitor and cost jobs, report on losses due to downtimes and track causes
Manpower Manager – Maintain Manpower records from supervisors to track labor hours to analyze job costs
MRB Member – Meet, analyze and take corrective action with problem parts.
Return Parts Manager – Expedite problem parts through the system for repair or replacement
Petty Cash – Distribute, balance, and request additional funds
Computer System Testing Coordinator
Inventory Coordinator – Prepare manufacturing lines and complete physical inventory-counts
Realwheels Cover Co., Inc. – Gurnee, IL June 1992 – July 1997
Purchasing Manager – Part quoting, placing orders with vendors, expediting and receiving parts
Warehouse Manager – Parts inventory, supervisor of personnel in shop
Accounts Payable – Monitor and maintain accounts, printing of checks
Sales – Monitor sales orders, maintain status report orders pending
Accounts Receivable – Invoice verification
Computer System Set-up – Set-up and maintained ACCPAC Accounting System
Education
McHenry County College, Crystal Lake, IL
Business & Accounting