Social Media Manager

Freelance Marketing and Social Media Manager Remote

• Instagram: manage accounts by conducting market research, writing captions with SEO, scheduling posts using Planoly, engaging with followers to grow brand. Responsible for 33.3% follower in three months

• Facebook: Designing ads using Canva, launching advertisements to increase leads. Growing Facebook business page by engaging with followers and inviting others to “Like” the page. Responsible for 9750% follower increase in two weeks

• Brand Management: Logo and business card design using Canva It Is A Keeper Intern Remote

• Wrote weekly email content for email campaigns, input weekly email analytics, conducted keyword research via Keywords Everywhere extension and SEMRush

• Wrote Instagram captions and scheduled Instagram posts

• Utilized Asana, MailerLite, AirTable, Google Drive, Later Rob's Travel Diaries Founder Remote

• Grew brand from concept to a fully-formed entity

• Conducted market research and self-taught best ways to market and create blog and brand

• Publish blog posts on WordPress about travel and lifestyle

• Created logo and social media content by using Canva and SparkPost

• Edited photos by using lightroom cc

• Grow brand via Instagram, Facebook, Pinterest (15k monthly viewers), and LinkedIn

+1-484-***-**** • *****.*********@*****.*** • www.robynphilactos.com• www.robstraveldiaries.com • linkedin.com/in/robyn-philactos/ R O B Y N P H I L A C T O S

A B O U T M E

Accomplished and driven marketing professional

with 3+ years of marketing experience and nearly 10 years' customer service and sales experience.

Versatile background includes marketing for food,

travel, photography, coaching, financial, and real estate fields, as well as working in the financial sector. Highly experienced in remote work

environments.

E D U C A T I O N

2019 • Curtin University

Digital Branding & Engagement certificate

2015 - 2017 • Pennsylvania State University at

Berks Campus

BA Communication Arts & Sciences

2013 - 2015 • Reading Area Community College

AA Communications

R E L E V A N T E X P E R I E N C E

2020-

Now

2019-

2020

2018-

Now

Insurance Administration Assisntant Service Credit Union Sembach, Germany

• Responsible for Collateral Protection Insurance (CPI) administration: requested and followed-up on insurance policies; requested and followed-up on Sicherungsschein requests (German lienholder letter); processed claims on damaged and total-loss vehicles including depositing funds to appropriate accounts; maintained reports regarding CPI, CPI add-ons and refunds; corresponded verbally and written professionally to members and co- workers

• Completed up to 100 phone calls and emails per day.

• Personally reduced monthly CPI refunds extensively and increased the number of CPI refunds.

• Assisted with Collections process

Fellow/Intern Hartman for Congress Lancaster, PA

• Cold-called and canvassed hundreds of voters and their homes for Christina Hartman in 16th Congressional District in PA

• Aided in coordinating a student weekend with students from Washington, DC, and other surrounding high schools and colleges, coordinating a women’s luncheon, and coordinating women’s endorsement event (100 Women for Hartman)

• Became familiar with field organization of a congressional campaign.

• Spoke at voter registration rally on October 10, 2016, with PA Senator Bob Casey, Jr. and Hartman. 2018-

2019

2016

2011-

2020

Server/Bartender/Server Trainer/Key Hourly Manager Various Restaurants Pennsylvania and Germany

• Waited tables and served bar guests

• Maintained clean work area

• Rapidly increased sales per shift by upselling

• Conducted safe cash-handling procedures and completed opening and closing procedures

• Trained new employees

• Managed up to 30 employees at a time

• Handled and resolved customer grievances

• Improved company morale during shifts

• Resolved scheduling issues

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