BIOGRAPHY
I am hardworking, reliable and consistent. I pride myself on my positive work ethic and desire to flourish in every aspect of my career. I believe in the value of integrity and carry that wherever I work. Being a young woman already in the working world, I have learned so many skills and ethics however, I love that learning and growing never ends. I have always had many visions, dreams and goals as to where exactly I wish to be however, my passion lies in the work of a Paralegal. I am beginning my studies as a Paralegal in 2021. This will enable me to work in any one of many departments in a law firm, such as general Litigation, Debt collections, Estate planning and Property Law (Conveyancing).
PERSONAL DETAILS
Nationality: South African
Race: Coloured
Gender: Female
Date of Birth: 20 January 1999
Marital Status: Single
Dependents: None
Driver’s License: Code B
Own Vehicle
WORK EXPERIENCE
COMPUPOS ADMIN ASSISTANT
Stock control;
Formulating quotes and invoices for prospective clients;
Online Customer Service assistance (troubleshooting);
Packaging and distributing orders to Marko Mass Mart nationwide;
Learning about the product we sold (Point of Sale system). EPILFREE JUNIOR KEY ACCOUNT MANAGER
Visiting salons (Sorbet group) who distributed our product making sure they were well trained in the use of the product;
Waxing treatments on promotional days on clients;
The opportunity to deal with negative and positive clients;
Trained and assisted therapists on the procedure of the treatment;
General admin such as attending to emails, business Whatsapp groups, phone-calls with the Franchisees of the different salons;
Diary management (via Booksy).
FRONTROW HAIR CUSTOMER SERVICE AGENT AND OFFICE MANAGER
Social media - Posting stories, live videos and creating video and image content support - via email, Facebook, Instagram, phone-calls and business Whatsapp- online e-commerce centre liaison;
Assisting client with the installation of extensions, processing payment with card machine and online e-commerce, preparing orders, assisting upset clients, building client relationships;
General office admin - ensuring it is neat and tidy, making sure everything runs smoothly, ensuring the office is well equipped with office supplies take;
Stock Control - carry out stock takes weekly ensuring all is in order- carrying out the procedure and system of dealing with courier duties, packing orders and making sure it is picked up on time and delivered to the correct addresses;
Petty cash and stock sheet - ensuring this is always up to date. IEM CORPORATE GIFTS T/A LAYCOL PROFESSIONAL ASSISTANT
Stocktaking;
Liaising with clients regarding pre-existing or new orders;
Formulating quotes and invoices for clients;
Doing marketing on LinkedIn and outlook;
Making online promotional flyers and pamphlets;
Sending bulk emails on Microsoft outlook;
Packing and organizing the collections and distributions of orders;
Attending workshops of other promotional companies;
Sourcing new clients via marketing;
Filing.
PHILLIP SILVER MATHURA INC. LEGAL AND DECEASED ESTATES SECRETARY (CURRENT)
General personal assistant duties;
Legal Secretary duties;
Administration of the Estates from reporting to discharge. EDUCATION
VICTORY HOUSE PRIVATE SCHOOL
Matric Bachelor Pass - Certified NSC Certificate attached for perusal TEFL PROFESSIONAL DEVELOPMENT INSTITUTE
120 hour TEFL course - Memorandum of Completion attached for perusal SKILLS
Computer literate
Microsoft office
Customer relations
Attention to detail
Organized
Punctual
Adaptable
Friendly
Patient
Critical thinker
Creative
Able to work alone or in teams
Time management
HOBBIES
DIY projects;
Travel
Outdoor activities
Taking short courses
Cooking and baking
REFERENCES
COMPUPOS
RHUDO MALIRANO
CELL - 063*******
FRONTROW HAIR
NASIEFA JACKSON
CELL - 084*******
EMAIL - *********@*****.***
IEM T/A LAYCOL
LYNDA DELANEY
CELL - 083*******