Property Manager with 8 years of student housing experience
Resume:
Christyna Stires
Director of Operations
Property manager with experience managing multi-family, student-oriented, extended-stay, and hotel concepts. Experience Personal Info
12.2019 -
Present
04.2019 -
12.2019
03.2016 -
03.2019
09.2014 -
03.2016
01.2014 -
09.2014
07.2012 -
11.2013
Director of Operations
AKA by Korman Communities – AKA University City in Philadelphia, PA Mange day-to-day operations
Ensure the financial goals of all departments are being met Support and work with all Department Heads in all aspects of running the property Assess and review customer satisfaction and service recovery process Inspect all departments for SOP implementation
Identify team learning needs and assist with development Ensure the premises are in operative condition
Resident Representative
AVE by Korman Communities – The Franklin Residences in Philadelphia, PA Responsible for ownership of the unfurnished sales program Collaborated with marketing leadership to create leads for the community, plan resident receptions, and serve as Community Manager of the community’s social media channels Assisted with all sales activities including outreach, sales blitzes, and networking General Manager
American Campus Communities – Multiple Markets
Supervised leasing and marketing activities while ensuring timely collection of rental payments Supervised the purchasing and expense management of the community to maximize profit margin Created annual operating budget, prepared monthly variance reports, and managed capital improvement projects
Supervised all hiring, training, termination, development, and rewards of team Ensured timely payment of invoices
Maintained contracts with vendors
Enhanced the quality of life for residents
Responsible for after-hours on-call response
Oversaw the curb appeal of the property
Assistant General Manager
American Campus Communities – Multiple Markets
Oversaw the Residence Life program
Assisted with leasing responsibilities to maximize occupancy Managed resident communication and provided timely resolution of any issues Conducted weekly property inspections
Administered risk management and loss prevention programs Leasing Manager
American Campus Communities – University Centre in Newark, NJ Facilitated leasing of 646 beds
Administered and managed renewal program
Conducted monthly audits to ensure lease file integrity Created and implemented strategic marketing and advertisement campaigns Tracked marketing trends
Community Assistant
American Campus Communities – Lion’s Crossing in State College, PA Toured prospects
Co-marketed with local businesses
Motivated and promoted office and resident culture through event planning Address
12031 Canal Grande Drive
Fort Myers, Florida 33913
Phone
***************@*****.***
linkedin.com/in/christyna0510/
Technologies
Education
2009 -
2013
The Pennsylvania State University
B.A. Psychology
Yardi Voyager
RENTCafé CRM
Ceridian Dayforce
ADP
Energy Management System
ALICE
Maestro
MRI
Certifications
Florida CAM License (in process)
Certified Pool Operator
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