QA Manager
Resume:
VALLIMANALAN VP
601-***-**** / ******@*****.***
www.linkedin.com/in/babsvp
SUMMARY
Experienced QA Lead Test Manager with a demonstrated history of working in the Information technology and services. Having around 11 years of experience in leading the Quality Assurance Team, Manual, Automation, Agile & Waterfall & Defect management for Mobile and Web based application, with expertise in Healthcare insurance and Financial Service domain.
Experience in all phases of Software Development Life Cycle (SDLC), which includes Integration, Implementation, Interaction, Business Analysis/Modeling, Documentation, and Testing of all software applications.
Strong experience in Unit, Functional, Integration, Regression, User Acceptance, System, Security, Strong knowledge of Medical Billing System processes how system impacts patient insurance billing for both primary and secondary Healthcare claims.
Provided Key matrices to clients related to revenue savings of the program Worked directly with submission to Program execution activities.
Responsible for staffing and managing resource issues during the program execution.
Handled all the Project milestones.
Participated in requirement gathering meetings with end-users Analysis and comparison of data migration tools.
Developed Test Plans, Test Scripts, Test Designs, Test Cases, RTM (Requirement Traceability Matrix), Requirement Analysis Document, Technical Design Document, Test closure reports and Test scenarios for Manual Testing and Automation Testing.
Experience in different Testing methodologies like Black Box, White Box, Smoke Testing Functional testing, Regression testing, Retesting, Unit Testing, Integration testing, GUI testing, System Testing, Reports Testing, User Acceptance Testing (UAT).
Expertise in dealing with open-source tools like Selenium (IDE, RC, WebDriver, and Grid), SoapUI, Cucumber, Karate, TestNG, Jira and Eclipse.
Experienced in developing selenium automation framework using JUnit/TestNG and developing ANT/Maven targets to execute automation suites.
Experienced in an agile environment that involved daily stand-ups and scrum ceremonies.
Define, develop, review, and execute test plans, test scenarios, and test scripts based on software project specifications.
Proficient in writing optimized RDBMS queries and familiar with Oracle, Microsoft SQL, SQL Server, MySQL, and NoSQL.
Design, develop, and implement automation testing framework using Java and Selenium WebDriver.
Firsthand experience working on Automation tools QTP 9.2 and UFT.
Familiar working on API testing tool such as Postman, JSON, SoapUI, Katalon Studio and JMeter.
Familiar working on various Test management tools such as HP ALM, qTest, CQ, RQM and JIRA.
Familiar and working experience with DevOps and Build pipelines and Deployment process.
Experience in continuous integration and continuous delivery (CI / CD) tools systems like GIT (Distributed Version Control), GitHub and Jenkins
Excellent experience working with Facet’s system and NASCO Claim Processing System, QNext which automates and streamlines critical business functions across the enterprise.
Strong experience in client interaction and understanding business application, business data flow and data relations from them.
Experience working as Network Assistant to identify unauthorized access attempts and block compromised systems from accessing the campus network.
Function as a facilitator to lead and demonstrate value-add principles to a team.
EDUCATION:
Master’s in Computer Science, Jackson State University, MS, USA 2020
Bachelor’s in Computer Science, Madurai Kamaraj University, Madurai, India 2008
SKILLS:
Languages Java 8, C++, Python, VB .Net
Web Technologies JavaScript, HTML5, CSS3
IDE’s Eclipse, MyEclipse, IntelliJ, Visual Studio Code
Databases Oracle, Microsoft SQL, SQL Server, MySQL
Automation Tools Selenium WebDriver, QTP 9.2, UFT, Appium
API Tools JSON, Postman, Katalon Studio, SoapUI, JMeter
Management Tools HP ALM, qTest, RQM, ClearQuest, JIRA
CI/CD Tools GitHub, Jenkins
Other Tools AQTime, TFS, Bugzilla, Confluence, Informatica, PUTTY, AWS Cloud, IBM Curam SPM
Methodologies Agile, V Shaped, Waterfall
Operating Systems Windows, Linux, UNIX
Healthcare Knowledge ICD9, ICD10, HCCs, HIPAA4010-5010, Healthcare Claims, NASCO
Networking Network hubs, Cables & switches, Firewalls, Routers, LAN, WAN, IPv4 & IPv6 routing, Infrastructure technology, Infrastructure management, Infrastructure security
CERTIFICATION:
TEEX Certificate – Network Assurance
Infosec Learning – Information Security Fundamentals
ISTQB – Certified Tester
Certificate in Developing Enterprise Application using .Net Framework.
EXPERIENCE:
Health Care Medical, Jackson MS Feb 20 – Till Date
QA Manager
Analyze and understand the high-level business needs by participating in discussions with Business partner and Development teams as early as Project initiation phase.
Co-ordinate with the different testing teams & facilitate testing activities between multiple teams, identify and resolve impediments, defect tracking(Triage & resolution), conducting daily test status call, Environment readiness, provide testing updates on weekly status calls with business partners & technology team.
Prepared Project Test Strategy by defining the Levels and Types of Testing, Environments, Roles and Responsibilities, Testing Project Plan, etc.
Prepared Work Breakdown Structure, Testing Project Plan, QA Effort Estimates and Resource Planning.
Worked closely with Global Delivery Test team members, Business analysts and Developers in troubleshooting critical defects on defect resolution.
Identified project risks and taking appropriate risk mitigation actions.
Participated in Daily Scrum Meeting and Weekly Meeting project meetings and providing QA status by highlighting risks.
Facilitated Defect Triage meeting and informing Senior Management of Risks / Issues discovered while testing.
Divided various functional areas of the application into various Risk Levels for effective testing of the application, also risk leveled all the Test Cases accordingly.
Managing QA team (both Offshore & Onshore) as a QA Manager of all Applications(Mobile & Web) testing activities.
Extensively used Selenium WebDriver for automating UI for iPhone, Android devices, to enroll users to devices and submitted in Perforce location.
Expertise in performing manual testing using android emulators & IOS Simulators, mobile application testing using Appium.
Wrote automated client-side GUI testing code using Selenium RC/WebDriver.
Used Selenium-Web Driver with TestNG to make direct calls to the browser using each browser's native support to automate the AUT from within the browser.
Used Firebug Tool to identify the Object's id, Name, XPath, link in the application.
Involved in executing all Selenium test scripts on the different browsers and checked for compatibility.
Writing Automation Scripts by using Automation Tool Selenium WebDriver in Java language.
Wrote Acceptance test using Java.
Used GitHub as the CI/CD tools.
Ensured complete test coverage, creating API test cases for all possible input combinations of the API.
Categorized bugs based on the severity and interfaced with developers to resolve them.
Execution of daily smoke tests to ensure the deployment of each environment is stable.
Environment: Agile Methodology, Java, J2EE, Rest Web Services, Selenium, TDD, Web logic App Server, MS TFS, Jenkins, UNIX, MS Office, and SQL Server
Western Union Business Solution, Chennai, India Nov 14 – Dec 18
QA Lead Analyst
Maintaining cordial relationships between development team, configuration management team and program management teams.
Collaborating with all stakeholders to ensure that the quality metrics are reviewed, closed, and agreed upon.
Implemented Page Object Model Automation framework with Java and Selenium WebDriver.
Extensively used Selenium (data-driven, XPath locator) and WebDriver to test the web application.
Implementation of Hybrid Test Automation Framework build using Selenium, TestNG and Maven technologies under Java platform utilizing industry leading harness design patterns and approaches.
Extensively used Selenium IDE to record, playback and debug individual test cases, using Selenium WebDriver provided more flexibility in automating test cases.
Created Selenium/java tests for advertising regression testing and production monitoring purposes.
Make the QA team aware of the Quality matrix and resolve all the queries.
Create a list of milestones and checkpoints to check the quality on timely basis.
Work with the QA Manager to identify the team’s technology roadmap and provide estimates on critical software development projects.
Attend and participate in daily Standups, Sprint Planning, Story grooming demo and retrospective sessions.
Always Collaborate closely with developers and BA’s and other teams for a quick turnaround to make the Sprint delivers on time.
Review requirements and raise questions and to get clarifications and provide the story points.
Ensure the team is focusing on automation along with manual testing.
Building up a team and choosing right number and skill set of resources.
Creating Test plans and traceability matrices and writing test cases based on specifications and requirements of an assigned story.
Perform user acceptance, integration, and regression testing documentation according to business requirements and technical design document.
Design, develop and implement automation testing framework using Java and Selenium WebDriver.
Evaluated functional specifications and other project documentation and composed automated test scripts to fully verify the correctness of functionality.
Perform defect testing of production support or project issues corrected by the development team and document any issues discovered.
Used qTest as a Test Management Tool to communicate the tasks to QA teams and developers.
Provide the testing Support for other environments like UAT, ITF, IMPL and PROD
Experience working on CI/CD using Jenkins.
Develop and manage quality assurance metrics for performance improvements within the overall project.
Environment: Web logic, TestNG, Java Script, Eclipse IDE, Apache Web Server, Clear Case, Salesforce, Firebug, HP Quality Center, MongoDB, Selenium WebDriver.
DHCF-DCAS, Chennai, India Nov 13 – Nov 14
Quality Assurance Analyst
Work closely with the Business Analysts, formulating test plans, preparing test cases, executing the tests, and fully documenting and reporting the results.
Interacted with BA to understand, provide recommendations, and established QA processes and best practices, and continually improved upon them.
Gathered the functional requirements, performed client demos, presentations, and training.
Assign various tasks to the engineers as per strength of individual.
Implemented page Objects, Data Driven, Keyword Driven, Hybrid automation Frameworks using Selenium WebDriver, JAVA, Junit.
Defined the test criteria and project schedules, and base lined the Test Plan with the help of project meetings and walkthroughs.
Developed Test cases using technical and functional requirement specifications of the application.
Validated the functionalities of the web services including the offers system and orders using SOAPUI over HTTP.
Performed website user interface and call handling test cases along with agent scripting.
Experience in Simulating Mobile Application Testing using APPIUM for android platform.
Primarily responsible for overall Functionality Testing, White Box testing, Black box Testing, System testing, and primary point of contact for User Acceptance Testing.
Involved in Identifying and Creating the Business component & Generic Scripts.
Involved in Identifying the E2E scenario & Creating the Reusable methods, Generic methods & Page Factory.
Ensure that the initiative-taking environment is creating in the team.
Ensure that Rewards are given for each achievement in the team.
Expertise in planning, designing, and execution of complex testing solutions including Functional, Regression, and End to End testing.
Performed 508 compliance testing.
Run the Selenium Automation scripts for smoke and regression tests.
Perform automated and manual testing, analyzing, and documenting associated results.
Conduct the Product demo (story demo) to the team after completing the testing.
Conducting cross-browser functionality testing using different browsers like Google Chrome, IE Edge, Mozilla Firefox, and Safari
Opening the Bugs/defects on all observed issues and reporting defects to the development team using Test management tools Jira and HP ALM.
Specialized in IBM Curam Social Program Management that provided the foundation for a repeated common business process for DCAS Health link.
Environment: JavaScript, Html, CSS, XML, UNIX, Cucumber, Selenium, Jira, Jenkins, Maven, Test NG Firebug, SQL Server.
Horizon Blue Cross Blue Shield, Pune, India Mar 11 – Nov 13
Quality Assurance Analyst
Acting as Module lead, interacting with the team members, workstream developers, onsite coordinator to get detailed information about the requirement.
Review and Involved in Test Case preparation and execution.
Used Quality Center for preparing the test case and for tracking defects.
Involved in testing HIPAA EDI Transactions and focused on 837 and 835.
Involved in assessing the efficiency of healthcare delivery by using HIPAA.
Experience in working with health rules testing.
Experience working on Facet’s systems, NASCO Claim Processing System, and QNext.
Involved in testing Medical, Hospital, Dental, and Medicaid claims.
Involved in processing claims and validated the full payment cycle process until it generates 835's.
Involved in Creating Crosswalks for 837 P, D transactions for checking compliance. Interacted with Mappers while creating Crosswalks.
Worked with Reimbursement methodologies and Healthcare Claims process with Grace and Runout periods.
Interacted with Business users and Technical team in providing clear solutions to requirements.
Involved in writing Test plans, Test cases and responsible for executing the Test Scripts.
Develop macros to prepare Test data for 276/277,837 P/D/I transactions.
Adjudicating the claims in Facets
Involved in writing SQL queries in SQL Navigator to validate the payment files.
Environment: Quality Center, QTP, UNIX, VBScript, Oracle, SQL, PL/SQL, Contact Center Operations, MS Outlook
Anthem Inc, Pune, India Jul 08 – Feb 11
Quality Assurance Analyst
Communicate with Onsite and provide a better understanding to the offshore team on functional requirements.
Collaborated closely with developers and other teams when needed.
Involved in complete Testing Life Cycle that involved in QA analysis, Test Planning, Creating Test Cases, test execution, test result analysis, and report defects.
Performed Functional testing based on test cases for new functionality and coordinated with the development team in fixing defects.
Created reports such as Requirement traceability matrix (RTM), Test Coverage, and Test Execution.
Experience using Code & Performance Profiling Tool such as AQTime, to help developers track down memory profiling issues, CPU, and other I/O bottlenecks.
Attended all walkthroughs, project meetings, release meetings, and QA status meetings.
Test resulted were documented and saved in the shared drive for reference.
Test results were reviewed with the project team.
Deliver quality of the product with zero defects.
Performed and provided testing support on other environments UAT and PROD.
Reported and logged the defects using Rational Quality Manager (RQM).
Defect Reporting, Re-Testing, and Defect Review
Environment: Quality Center, QTP, UNIX, VBScript, Oracle, SQL, PL/SQL, Contact Center Operations, MS Outlook
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