MS. POTA ANDREOPOULOS
************@*****.*** 248-***-**** 1088 Ryan Ave, Belle River, ON, Canada N0R 1A0
Experience Timeline
Skills
Project Management
Data and Scope Management
Data Governance Process
Data Conversion and Migration
Data Cleansing, Harmonization, and DDM
Data Landscape, Processes, and Tools
Data Metrics and Scorecards
Cutover / Go-Live Support
Continuous Process Improvements
ETL (Extract/Transform/Load)
SAP ERP Ecosystem
Leadership
Initiative
Problem Resolution
Interpersonal
Facilitation
Presentation
Collaboration
Communication
Team Management
MS Office Suite
Information Systems/Technology
Languages Citizenships
Fluent in English
Canada
Fluent in Greek
USA
Proficient in French
Greece
Education
09/1990 - 05/1994
Montreal, QC
McGill University
Bachelor in Chemical Engineering
Minor in Business Management
09/1988 - 05/1990
Montreal, QC
Vanier College
Diploma of Collegial Studies in Pure and Applied Sciences
Experience
01/2013 - 05/2018
Dow Chemical
Auburn, MI
Data Lead (SAP/ERP)
Led multiple Data Readiness initiatives whilst adhering to the work processes and products/systems vision as well as integrating organizational goals.
Planned the overall data strategy (globally/regionally) and articulated the approach for multiple projects in parallel by following MET (Most Effective Technology).
Defined the overall data conversion and cleansing processes (globally/regionally) through various tools and vendors (CranSoft/BackOffice, etc.).
Managed data schedules and coordinated staffing through delivery execution by working with the Program Office, Business Process Teams, Implementation Teams, Vendor Teams, and other key stakeholders throughout the project data lifecycle.
Managed data readiness scope, demand and supply, and deliverables.
Established and adhered to the Data Governance processes.
Identified data readiness issues, challenges, mitigation plans, and required escalation.
Facilitated conflict resolution across multiple projects with respect to resources, requirements, schedule, and environment.
Managed a global network of data readiness resources within implementation and external teams for data collection, data cleansing, and data validation.
Drove data conversion processes, including dual data maintenance and the tracking of manual data loads.
Planned, communicated, and executed data readiness elements in support of the overall cutover approach and post go-live support.
Generated and monitored data readiness metrics and progress reports.
Ensured data integration across diverse global teams.
Assisted with system and data architecture development and support efforts.
Managed business and regional staffing network to support data readiness activities.
Acted as liaison between Dow and third parties.
Mentored and coached resources on data migration processes, development methodology, and execution.
As part of the Dow Chemical NEA (Next Enterprise Architecture) initiative in 2014 to integrate data globally, I was the Data Lead for the North America implementation (Milestone 5). This was one of the largest and most complex data transfers in the company’s history. In addition to the global coordination, I managed the regional business validations, data loads, scope definition, scorecards, cutover support, training, facilitation, presentations, and many more data migration/conversion activities.
01/2011 – 01/2013
Dow Chemical
Saginaw, MI
Project Manager
Led the Data Teams in Dow’s NEA (Next Enterprise Architecture) Milestone 2-4 (Latin America, Asia Pacific, and Europe/Middle East/Africa respectively).
Planned and directed project activities and teams from conception to implementation.
Outlined project objectives, timeline, budget, and phased execution plan.
Managed project priorities, scope, and deliverables across a multi-functional platform.
Proactively documented all changes potentially impacting project scope, cost, and timeline by following the MOC (Management of Change Process).
Established strategies and repeatable processes for risk management in order to enable proactive decisions and actions throughout the project lifecycle.
Facilitated communication amongst all key stakeholders.
Managed external vendor relationships and recruiting.
Maintained the required staffing to support ongoing data projects.
Published and presented daily and weekly project status reports to the Program Office and other key stakeholders.
Identified issues and accelerated resolution.
During the implementation of Latin America (Milestone 3), I traveled to Brazil in order to oversee the data implementation in preparation for Day 1.
01/2009 – 01/2011
Dow Chemical
Saginaw, MI
Master Data Manager
Led the EDM (Enterprise Data Management) Material Master Team in Dow’s NEA (Next Enterprise Architecture) Milestone 1 by defining data strategies for integration.
Managed work assignments, key deliverables, progress, and issues.
Engaged team members to work collaboratively whilst ensuring effective communications.
Coordinated the Codes Team with the Reporting Team to gather reporting requirements from a master data perspective.
Took ownership on key decisions (e.g. Product Hierarchy) and coordinated with the cross-functional teams as well as System Architects to achieve resolution.
01/2001 – 01/2009
Dow Chemical
Southfield, MI /
Shanghai, China
Application Manager
Provided direction and deep functional/technical expertise across multiple platforms and infrastructures to project teams and business partners.
Interacted with clients to develop deliverables and meet expectations.
Led the process of appraising incoming service requests to ensure the impact assessment was properly documented and communicated.
Maintained a prioritized list of requests under the guidelines of the Investment Plan.
Reviewed specifications and plans so as to ensure application integrity whilst providing direction and coaching to analysts.
Coordinated activities cross-functionally in order to facilitate knowledge transfer.
Determined approaches for issue resolution and project deliverable impacts.
Involved in the estimation of development and enhancement requests.
Managed system/functional/design requirements and code/component/assembly test plans performed by analysts.
Facilitated the process of defect correction identified during test cycles.
Resolved support issues based on Service Level Agreements.
Initiated process improvement efforts.
Provided input in performance reviews and recruitment process.
Performed several ex-pat assignments (~4 months each) in China between the years of 2005 and 2008 to establish the start-up of the new Information Systems center. Primary responsibilities included developing and executing training plans, providing performance reviews, and establishing a Dow culture. In addition, I was involved in the interviewing/recruiting process.
03/1999 - 01/2001
Dow Chemical
Southfield, MI
Senior Analyst (JCL/COBOL/NATURAL)
Developed system/detailed design specifications and programs.
Executed peer reviews in coding and in functional/technical/detailed designs.
Performed component and assembly testing.
Interacted with clients to develop deliverables that met documented requirements.
Corrected defects identified during product and operational readiness tests.
Provided corrective, adaptive, preventative, and client service support.
Participated in process improvement efforts.
03/1998 - 03/1999
Dow Chemical
Midland, MI
Developer (SAP)
Responsible for the SAP Cost and Financial Accounting application including requirements gathering, design, develop, testing, implementation, and support.
Provided break-fix, enhancement, and on-call support per SLA.
Incorporated and leveraged the corporate methodologies, processes, and disciplines.
Provided user training and created user documentation along with procedures.
02/1997 - 03/1998
Dow Chemical
Sarnia, ON
ISB Manager
Facilitated the ISB (Implementing Strategic Blueprint) redesign initiative for Dow manufacturing and service groups in order to achieve an empowered organization work force based on a changing operating culture.
Performed employee re-education and training, lauding the benefits of horizontal flow management principles through the use of management quality tools, global work processes, and improvement systems.
Participated in the facilitation of search groups and annual safety conferences.
02/1995 - 02/1997
Dow Chemical
Sarnia, ON
Technical Sales Representative
Executed a market research project for Radian International LLC (100% Subsidiary of Dow Chemical) to identify remediation opportunities in The Forest Product, Automotive, and Steel industries.
Surveyed customers to highlight current and planned remediation activities.
Submitted a comprehensive report focusing on prioritized opportunities, market trends, unmet technical needs, key players, and drivers for remedial action.
Conducted a formal presentation of proposal to internal contacts.
Performed customer service support for the Fabricated Products as well as the Chemicals and Metals Businesses.
1999-2001
2013-2018
2011-2013
2009-2011
2001-2009
1997-1998
1998-1999
1995-1997