MARK W. WOOD

Professional Summary

Dedicated Residence Maintenance Program Professional offering 15+ years of successful team management in maintenance-driven roles. Adept at planning and executing facilities & systems maintenance while minimizing downtime and maintaining strict safety protocols. Well-versed in team-building, equipment troubleshooting, predictive maintenance and emergency repair processes while focused on first- time fix rate and repair task efficiency.

Work History

Daifuku North America

Elite Line Services - Regional Maintenance Manager Raleigh, NC

10/2018 - Current

Create and maintain culture of Safety first at all sites

Directly responsible for 32 facilities and their performance of business metrics

Compiled WBRs and MBRs for each site

Assist region with employee development and training

Promote continuous improvement

Support all ELS Amazon account as needed

Support all sites during high severity events

Prepare and launch new Facilities

Prepare budgets, schedules, and continuous improvement projects

Assess organizational training needs and implement training matrix

Create all employee succession plan for internal growth

Mentor MMs and AMMs in RCCA formats

Developed and implemented building operations and maintenance policies

Established clear procedures for handling repairs, planning maintenance, and completing building updates

Rolled out improved training programs for maintenance employees Mark W. Wood

adlbbk@r.postjobfree.com

630-***-****

Raleigh, NC 27603

Skills

• Administrative oversight & budgeting

• Business operations

• Operational improvement

• CNC, PLC, SAP, Siemens

• Continuous improvement, Process

Improvement, Six Sigma

• Customer service, Technical support,

Troubleshooting

• Employee development and training

• Team building

• Leadership

• Problem resolution

• Relationship development

• Project organization

• Safety Procedures

Education

DeVry University

Downers Grove, IL

Business Management

Coursework in Business Administration

Waubonsee Community College

Sugar Grove, IL

Business Management

Coursework in Accounting, Industrial

Maintenance, and Robotics

Daifuku North America

Elite Line Services, ELS - Site Maintenance Manager Romeoville, IL

06/2017 - 10/2018

Developed team communications and information for daily, weekly, monthly, and safety meetings

Managed quality assurance program, including on-site evaluations, internal audits, and customer surveys

Resolved high impact problems, improved operations, and provided exceptional client support

Supervised daily operations, including employee performance, preventive maintenance, and safety

Rolled out improved training programs for maintenance employees

Planned scheduled maintenance outages as part of preventive maintenance program

Monitored priorities and liaised between maintenance team and operations management, delegating tasks to complete on time

Evaluated results to determine quality levels and isolate root causes of any identified faults

Polynt Composites - Maintenance Manager

Carpentersville, IL

01/2017 - 06/2017

Responsible for every aspect of machine and building maintenance, including all maintenance personnel and contractors

Prepared budgets, schedules, and continuous improvement projects

Managed SAP software for maintenance

Reduced initial backlog from 300 to 3

CST Storage - Production Manager

DeKalb, IL

03/2015 - 11/2016

Managed production schedules and employees for all shifts

Directly responsible for reporting specific KPIs that are related to success of production for all shifts

Conduct plant tours for customers

Participate in Lean activities

Develop new staff for leadership rolls

Facilitate future planning, staffing, and revenue meetings based on current and future sales activities

Create and utilize excel based CMMS for maintenance department

Boosted productivity by 18% through direction, preparation and implementation of training programs and initiatives IFCO Systems - Assistant General Manager

Bolingbrook, IL

11/2014 - 02/2015

Directly manage all facilities and machine maintenance personnel

Work directly with General Manager to oversee entire plant operations

Lead in plant improvements including training and safety

Work within strict food safety guidelines

Established SOP for operators

Increase production from 100k to over 300k in 90 days RICHARDS-WILCOX - Maintenance and Tool Room Manager Aurora, IL

09/2013 - 11/2014

Responsible for all aspects of machine maintenance and tool making, including all union maintenance personnel

Monitor budgets, create schedules, and champion continuous improvement projects

Created and implemented new program for maintenance and tool room work request

Provided project controls, cost estimation, and other business support services to technical line management

Provide technical support for PLC troubleshooting

Completed Mastercam training for CNC mills and CNC lathes

Managed company operations, including staff hiring, training, development, scheduling, and supervision

Oversaw, coached, and evaluated 2 maintenance employees DACO, INC - Maintenance Manager

North Aurora, IL

02/2013 - 08/2013

Responsible for every aspect of machine and building maintenance, including all maintenance personnel

Prepared budgets, schedules, and continuous improvement projects

Managed and implemented new CMMS software

Process Improvement: Created new departmental procedures manual

Assessed organizational training needs

Supervised daily operations, including employee performance, preventive maintenance, and safety

Increased PM completion % from 89.3% to 98.2%

ADVANCED TECHNOLOGY SERVICES INC - Maintenance Specialist

/ Maintenance Planner Scheduler

Decatur, IL

10/2010 - 02/2013

Performed combination of technical (hands-on) and systems analysis and methodology including troubleshooting PLCs and ac/dc motors and drives in various machines

Implemented improvements of complex and unique techniques and procedures to analyze, troubleshoot, build up, maintain, and repair complex equipment

Analyzed duties to reduce machine down time, performed root cause analysis

Performed administrative duties in Computerized Maintenance Management System (CMMS)

Created work order tracking system for parts ordered / received

Directed and executed site's proactive maintenance program

Completed Six Sigma Green Belt Training

Assessed organizational training needs

CATERPILLAR INC - Facilities Maintenance Specialist / Electrician / Machine Repairman

Aurora, IL

01/2006 - 10/2010

Served as Electrical specialist responsible for all individual machines and machines within specific machining cell including robots

Used root-cause analysis techniques to identify programming problems and provide solutions

Certified in electrical/mechanical maintenance of ABB/ Wolf Robots

Certified in electrical/mechanical maintenance of Lincoln Electric weld equipment

Certified in electrical maintenance of Siemens' 840D controller used on various machining complexes including Mazak, Leihberr, Giddens and Lewis, and Pama

Completed RSLinx Networks training

Obtained Safety training certificates

Completed Six Sigma Green Belt Training

NATIONAL METALWARES L.P - Senior Lead Mechanic

Aurora, IL

07/1993 - 04/2006

Troubleshot electrical and mechanical breakdown and repair

Performed preventive maintenance

Trained maintenance staff in Lockout/Tag out (LOTO) procedures

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