Manager Maintenance
Resume:
MARK W. WOOD
Professional Summary
Dedicated Residence Maintenance Program Professional offering 15+ years of successful team management in maintenance-driven roles. Adept at planning and executing facilities & systems maintenance while minimizing downtime and maintaining strict safety protocols. Well-versed in team-building, equipment troubleshooting, predictive maintenance and emergency repair processes while focused on first- time fix rate and repair task efficiency.
Work History
Daifuku North America
Elite Line Services - Regional Maintenance Manager Raleigh, NC
10/2018 - Current
Create and maintain culture of Safety first at all sites
Directly responsible for 32 facilities and their performance of business metrics
Compiled WBRs and MBRs for each site
Assist region with employee development and training
Promote continuous improvement
Support all ELS Amazon account as needed
Support all sites during high severity events
Prepare and launch new Facilities
Prepare budgets, schedules, and continuous improvement projects
Assess organizational training needs and implement training matrix
Create all employee succession plan for internal growth
Mentor MMs and AMMs in RCCA formats
Developed and implemented building operations and maintenance policies
Established clear procedures for handling repairs, planning maintenance, and completing building updates
Rolled out improved training programs for maintenance employees Mark W. Wood
********@*****.***
Raleigh, NC 27603
Skills
• Administrative oversight & budgeting
• Business operations
• Operational improvement
• CNC, PLC, SAP, Siemens
• Continuous improvement, Process
Improvement, Six Sigma
• Customer service, Technical support,
Troubleshooting
• Employee development and training
• Team building
• Leadership
• Problem resolution
• Relationship development
• Project organization
• Safety Procedures
Education
DeVry University
Downers Grove, IL
Business Management
Coursework in Business Administration
Waubonsee Community College
Sugar Grove, IL
Business Management
Coursework in Accounting, Industrial
Maintenance, and Robotics
Daifuku North America
Elite Line Services, ELS - Site Maintenance Manager Romeoville, IL
06/2017 - 10/2018
Developed team communications and information for daily, weekly, monthly, and safety meetings
Managed quality assurance program, including on-site evaluations, internal audits, and customer surveys
Resolved high impact problems, improved operations, and provided exceptional client support
Supervised daily operations, including employee performance, preventive maintenance, and safety
Rolled out improved training programs for maintenance employees
Planned scheduled maintenance outages as part of preventive maintenance program
Monitored priorities and liaised between maintenance team and operations management, delegating tasks to complete on time
Evaluated results to determine quality levels and isolate root causes of any identified faults
Polynt Composites - Maintenance Manager
Carpentersville, IL
01/2017 - 06/2017
Responsible for every aspect of machine and building maintenance, including all maintenance personnel and contractors
Prepared budgets, schedules, and continuous improvement projects
Managed SAP software for maintenance
Reduced initial backlog from 300 to 3
CST Storage - Production Manager
DeKalb, IL
03/2015 - 11/2016
Managed production schedules and employees for all shifts
Directly responsible for reporting specific KPIs that are related to success of production for all shifts
Conduct plant tours for customers
Participate in Lean activities
Develop new staff for leadership rolls
Facilitate future planning, staffing, and revenue meetings based on current and future sales activities
Create and utilize excel based CMMS for maintenance department
Boosted productivity by 18% through direction, preparation and implementation of training programs and initiatives IFCO Systems - Assistant General Manager
Bolingbrook, IL
11/2014 - 02/2015
Directly manage all facilities and machine maintenance personnel
Work directly with General Manager to oversee entire plant operations
Lead in plant improvements including training and safety
Work within strict food safety guidelines
Established SOP for operators
Increase production from 100k to over 300k in 90 days RICHARDS-WILCOX - Maintenance and Tool Room Manager Aurora, IL
09/2013 - 11/2014
Responsible for all aspects of machine maintenance and tool making, including all union maintenance personnel
Monitor budgets, create schedules, and champion continuous improvement projects
Created and implemented new program for maintenance and tool room work request
Provided project controls, cost estimation, and other business support services to technical line management
Provide technical support for PLC troubleshooting
Completed Mastercam training for CNC mills and CNC lathes
Managed company operations, including staff hiring, training, development, scheduling, and supervision
Oversaw, coached, and evaluated 2 maintenance employees DACO, INC - Maintenance Manager
North Aurora, IL
02/2013 - 08/2013
Responsible for every aspect of machine and building maintenance, including all maintenance personnel
Prepared budgets, schedules, and continuous improvement projects
Managed and implemented new CMMS software
Process Improvement: Created new departmental procedures manual
Assessed organizational training needs
Supervised daily operations, including employee performance, preventive maintenance, and safety
Increased PM completion % from 89.3% to 98.2%
ADVANCED TECHNOLOGY SERVICES INC - Maintenance Specialist
/ Maintenance Planner Scheduler
Decatur, IL
10/2010 - 02/2013
Performed combination of technical (hands-on) and systems analysis and methodology including troubleshooting PLCs and ac/dc motors and drives in various machines
Implemented improvements of complex and unique techniques and procedures to analyze, troubleshoot, build up, maintain, and repair complex equipment
Analyzed duties to reduce machine down time, performed root cause analysis
Performed administrative duties in Computerized Maintenance Management System (CMMS)
Created work order tracking system for parts ordered / received
Directed and executed site's proactive maintenance program
Completed Six Sigma Green Belt Training
Assessed organizational training needs
CATERPILLAR INC - Facilities Maintenance Specialist / Electrician / Machine Repairman
Aurora, IL
01/2006 - 10/2010
Served as Electrical specialist responsible for all individual machines and machines within specific machining cell including robots
Used root-cause analysis techniques to identify programming problems and provide solutions
Certified in electrical/mechanical maintenance of ABB/ Wolf Robots
Certified in electrical/mechanical maintenance of Lincoln Electric weld equipment
Certified in electrical maintenance of Siemens' 840D controller used on various machining complexes including Mazak, Leihberr, Giddens and Lewis, and Pama
Completed RSLinx Networks training
Obtained Safety training certificates
Completed Six Sigma Green Belt Training
NATIONAL METALWARES L.P - Senior Lead Mechanic
Aurora, IL
07/1993 - 04/2006
Troubleshot electrical and mechanical breakdown and repair
Performed preventive maintenance
Trained maintenance staff in Lockout/Tag out (LOTO) procedures
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