Benefit Advocate

Kristian Wilkes

El Paso, TX, ***** 915-***-**** **********@*******.***

Objective

To gain a position as an associate to further develop my management skill set.

Professional Summary

A results driven professional skilled with time management, contracts, and client relationships. Able to handle multiple projects or assignments without issue. Excellent verbal and written communication skills.

Education

BACHELOR OF ARTS DECEMBER 2018 SAINT LEO UNIVERSITY – FORT EUSTIS, VIRGINIA

·Major: Business Administration – Project Management

·Related coursework: Accounting, Finance, Law, Logistics, Marketing, Purchasing and Procurement Quality Improvement, Implementation

PRICIPLES OF REAL ESTATE JANUARY 2017 ALPHA REAL ESTATE COLLEGE- HAMPTON, VIRGINIA

·Certificate: Virginia Real Estate Licensing

·Related coursework: Commonwealth law, Contract Law, Real Estate Financing, Zoning and Regulations

Skills & Abilities

ADAPTABILITY AND FLEXIBILITY

·Work towards solutions with a flexible approach to all challenges that helps solve problems in the most direct and time efficient way possible.

·Respond and adapt to developing challenges and obstacles when under pressure calmly and logically to develop working solutions in a timely manner.

COMPUTER SKILLS

·Proficient in Microsoft Word, Project, PowerPoint, Excel, and Access

·Knowledge of various operating systems

·Ability to learn and comprehend new software at a rapid rate.

·Provide basic IT and technical support.

·Proficient in the latest web technologies and working knowledge of various operating systems.

COMMUNICATION

·Strong written and verbal skills

·Experience making demonstrations and presentations in a comprehensible manner.

·Strong client relationship skills

PLANNING SKILLS

·Creating Meeting Plans

·Statements of Work

·Estimate Timelines

·Create and maintain work schedules

Experience

CUSTOMER SERVICE ADVOCATE CIGNA INSURANCE FEBRUARY 2020 – CURRENT

·Provides information and correspondence of insurance benefits to customers and healthcare providers.

·Quotes deductible, co-insurance, and copay amounts

·Reviews insurance claims for errors and discrepancies

·Relays issues on accounts to customers and providers

·Evaluate medical codes to determine pre-certification needs.

REAL ESTATE AGENT KELLER WILLIAMS ELITE PENISULA 2016-2018

·Prepared contracts and documentation for appropriate parties

·Provide guidance and assisted sellers and buyers in marketing and purchasing property for the right price under the best terms according to lawful practices.

·Determining clients’ needs and financials abilities to propose solutions that suit them.

·Performing comparative market analysis to estimate properties’ value.

·Prepared homes for open houses

ASSISTANT FINANCE CLERK ST PETER MISSIONARY BAPTIST CHURCH MARCH 2009-FEBRUARY 2016

·Performed debit, credit, and total accounts on computer spreadsheets/databases, using specialized accounting software.

·Received, recorded, and banked cash, checks, and vouchers as well as reconciled records of bank transactions.

·Handled cash and deposits using the proper accounting procedures and documentation.

·Issued checks to vendors and suppliers on a monthly basis.

·Prepared monthly and yearly reports to IRS compliance

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