Customer Service
Resume:
NLEWEM CHIDINMA MARY
** ***** ****** ********* ****,Lagos.
************@*****.***
Tel: 081********
OBJECTIVE
To work with existing Staff and facilities, contributing the best of my ability and quota, so as to improve organizational objectives and achieve managerial goals and targets.
I have the tenacity to learn from and contribute to a progressive team towards the success and growth of the organization.
To maintain a high degree of professionalism in my career and contribute to the Organization’s growth & development through the display of diverse skills and competencies.
To maintain a positive focus and being a team player.
EDUCATION
Yaba College of Technology. Lagos State 2012-2015
OND in Banking and Finance,
Wesley Girls Secondary School, Yaba, Lagos State 2003-2008
Senior Secondary Certificate Examination
Command Children School 1995-2001
First School Leaving Certificate
EXPERIENCE
LEKKI CONCESSION COMPANY
DEPARTMENT OF OPERATIONS 2019-2020
Registration of new customers digitally
Reconciling customers account information
Arranging and filling of customer’s forms
SUPPORT MICROFINANCE BANK, IBAFO
CUSTOMER CENTER, OGUN STATE
Bank Teller, 2018-2019
Assist bank customers deposit and withdraw their Cash
Resolve discrepancies in accounting processing
Verify and reconcile balance for individual cash drawers.
Ensure quality services to customers.
Build customer loyalty
Process and perform daily bank transactions.
Accept customer deposit and loan payments
Assist and support other banking staff in their tasks
VIBRANT OFFICE AND HOME SUPPORT SERVICE
Block 3a, Crm Shopping Center, Beside Redeem Health
Center, Redemption Camp, Beside Ogun State
Team Member, Customer Service, 2017-2018
Records keeping of incoming and outgoing mails.
Attend to customer and answer inquiries.
Records and taking inventory of daily activities in the center.
CORE COMPETENCES
Multi Tasking
Problem Solving Skills
Apt to learn and understand
Integrity
Analysis and evaluation
Detailed and organized
REFERENCES
ELIJAH NLEWEM
Business Development & Relation,
United Bank for African Plc,
UBA Pension, 3rd Floor, 23 Idowu Taylor Street, V/Island.
FRIDDAY ISAAC IHEANACHO
General Manger,
Foni Global Nig. Limited.
Lagos.
Professional Skills
Effective communication skills coupled with Information Management Service.
Ability to work with little or no supervision.
Personal Information
Sex: Female
Status: Single
State of Origin: Abia State
Local Govt: Osisioma
Religion: Christianity
Nationality: Nigerian
Personal Profile:
Effective Communication skills
Management and Problem-solving skills
Effective Presentational skills
Technical Skill
High ethical standard with passion for excellence
Work effectively in a team
Performance driven
Result oriented
Meeting tight reporting schedule
Strong initiative and ethics
Integrity honesty, Respect and Discipline
A reader and keeps learning
Contact this candidate