C A R R E R O B J E C T I V E
• A Challenging and Innovative work environment, which enables Professional and Personal Growth. Best in class compensation and a long-term career opportunity to grow with Organization into Future Leader P R O F I L E S U MMARY
• A goal oriented professional with 13 years of experience in Customer Quality,Supplier Quality & Manufacturing Quality
• Currently associated with Rane TRW Steering systems, Tamil Nadu asSenior Executive– Quality Assurance.
• Skilled in Analysing Customer Complaints related to Zero Km claims / Warrantyclaims and its actions.
• In-charge for Hydraulic power steering gear assy quality, PDI Area & Monitoring Internal Rejections, Customer Rejection PPM.
• Certified IATF 16949 Internal auditor and Certified Lean practitioner
• Certified Lean Six Sigma Black Belt
• Single window person for Global customer Renault India, Russia, Romania,Brazil,Colombia,Russia,SouthAfrica& Isuzu Motors India.
• Monitoring customer Line and Warranty complaints and take the CAPA through 8D,QRQC,JDI,SCAP & PPRC
• QIT First price winnerinRane SGD group level competition - 2018
• Awarded with “Par Excellence Award” for successfully participating inQIT(Quality improvement team) Competition and Won Winner price inQuality Circle Forum of India in Chennai. – 2019
• QIT First prize winner in Rane SGD group level competition - 2020
• QIT First prize winner in Rane SGD group level competition - 2021
• Awarded with Best supplier Award from Renault Nissan – 2019& Isuzu Motors India - 2020
• An effective communicator possessing a flexible & positive attitude with strong analytical, problem solving & organizational skills.
O RGANISATIONAL E X PERIENCE
Rane TRW Steering systems pvt ltd-Guduvanchery,Chennai Tamil Nadu (Sep’16 – Till date) Rane TRW Steering systems is Designs& manufactures of Hydraulic power steering gear,Pump&Reservior for Passenger cars & Commercial vehicles and Supplies to export OEM’s like RENAULT RUSSIA, ROMANIA, BRAZIL, COLOMBIA, SOUTHAFRICA, RENAULT INDIA,ISUZU MOTORS INDIA, ASHOK LEYLAND,MAHINDRA&MAHINDRA,TATA MOTORS Jamna Auto Industries Ltd,Melrosapuram, Tamil Nadu (Sep’15 – Sep’16) Engineer – Quality Assurance
Jamna Auto Industries is Designs & Manufactures of Suspension Leaf springs and Supplies to OEM’s like DAIMLER, ASHOK LEYLAND Pennar Industries Ltd, Kannigaiper, Tamil Nadu (Feb’14 – Sep’15) Technical Assistance – Supplier Quality Assurance
Pennar Industries is Manufactures of Magneto fly wheelcups,Air break pistons & Train Coaches and Supplies to INTEGRAL COACH FACTORY,WABCO INDIA PVT LTD,YAMAHA MOTORS INDIA,INEL. TVS Sundramfasteners Ltd (Autolec division) Gummidipoondi, Tamil Nadu (Jan’08 – Jan’14) Technical Assistance – In process Quality Assurance Sundram fasteners Ltd is Design & Manufactures of Oil, Water pump &Integreatedfron covers for Passenger cars and Supplies to MARUTI SUZUKI,MAHINDRA&MAHINDRA,FORD,TATA MOTORS,GENERAL MOTORS. M.Ramkumar
Senior Executive - Quality
Email : *******@*****.***
Phone : +91-995*******
Role:
Manufacturing and Supplier Quality:
• Analyse, monitor supplier related issues and take CAPA co-ordinating with the suppliers
• Supplier PPM monitoring and projecting the status to management on monthly basis
• Preparation of Quality Plan, Appearance Standard & Inspection standards for Incoming parts.
• Review and track supplier PPAP’s to assure timely and thorough completion prior to production start.
• Conducting PPAP audit for suppliers ensuring procured product meets drawings, specifications, processes and requirements.
• Driving Layered process audits and follow up actions for the NCRs
• Conducting Process & Product audits to make sure the process& product parameters are met as per the control plan
• Driving corrective actions for process rejections along with Manufacturing department
• Monitoring the capability of special characteristics and take corrective action for non-capable processes using process monitoring chart and control chart(Xbar R chart)
• Performing Layout inspection and Dock audit inspections
• Implementing online gauges & Poke yoke for customer touch points
• Implementation of RYG methodology and initiate proactive actions for inhouse process and eliminated the customer complaints
• Preparation and submission of PPAP documents for process changes and Product changes. Customer Quality Engineer :
• Prompt response and initiating interim actions during customer complaints,
• Eliminate recurrence issue by initiating corrective actions with QA matrix
• Interpretation of Customer specific requirements and aligning with internal systems
• Coordinating PPAP audits for process and Product changes
• Reviewing FMEAs and put in controls on the process through reverse FMEA approach
• Monitoring customer scorecard on regular basis.
• Monitoring of Internal and External Cost of Poor Quality A C H I E V E M E N T S :
• QIT First prize winner in Rane SGD group level competition - 2018& 2020
• Awarded with “Par Excellence Award” for successfully participating in QIT (Quality improvement team) Competition and Won Winner price inQuality Circle Forum of India in Chennai. – 2019
• Awarded Best supplier award by Renault Nissan & Isuzu Motors C E R T I F I C A T I O N S
• Certified IATF 16949 Internal auditor
• Certified Lean Six Sigma Black Beltand Lean practitioner K N OWLEDGE P U R V I E W
• FMEA, PFC, APQP, PPAP, Control Plan, SPC & MSA andIATF 16949:2016Quality Management System process.
• Assembly & Machining Process, Powder Coating and Welding process,Sheet metal forming process T R A I N I NGS
• SPC, PFMEA,DOE,MRA, GD&T
• SOP Training attended – Prof.Y.Washio
A CADEMIC D E T A I L S
Type of education Institution Academic year Percentage B.Tech in
Mechanical
Engineering
SRM University 2014 - 2017 71.0
Diploma in
Mechanical
Engineering
RVD University 2008-2010 65.4
ITI - Machinist
Government ITI
Thiruvannamalai
2005-2007 90.8
SSLC
Hebron High School,
Manjampoondi - Thiruvannamalai
2002-2003 84.6
IT S K I L L S
• Minitab(Quality Tools)
• SAP (Basics & QM module)
• Auto CAD
• MS Office
P E R S O NAL D E T A I L S
Date of Birth :17th April 1988
Father Name :Mr.E.Murugesan
Languages Known :Tamil& English
Gender & Marital status :Male &UnMarried
Mailing Address :No-1/97,G.S.T road,Jayaramanbuilding,Singaperumal koil,603204 D E C L A R A T I O N
I hereby declare that the above Information are true and correct to the best of my knowledge and belief. Date : Yours faithfully
Place : (Ram Kumar M)