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Mental Health Salesforce

Brampton, ON, Canada
March 30, 2021

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** ******** *****, ********

Ph(C): 647-***-****, (H): 905-***-****


I am an IT professional services consultant with multiple years of I-Series,RPG,AS400,AR2000, Salesforce and Java development experience within the Telecommunication industry, Health Care, Finance, Mortgage, Manufacturing and Distribution. I also have a background in Power 7/8 (Power 8 and Linux) Programming and web development Technologies. Having work in Industry both independently as well as in small and large team settings, I can contribute my skills and expertise in the following areas:, Web Services, Data Loader, Java/J2EE, Linux, ANT, Oracle 10G/11, AS400, Power 7, Power 8, Free 400, ILE 400, RPG 400, COBOL 400, Eclipse IDE, IBM technologies specifically iSeries and EDI technologies. Being an organized person who is able to take on the lead with responsibilities to show positive results, I am always keen to learn, develop my technical skills and expand my business knowledge further in other avenues. I am very enthusiastic to work within a progressive organization that offers long-term career prospects, the experience to gain full industry wide recognition, the opportunity to develop further and to provide an exceptional contribution to society/organization.


●Over 20 years of extensive experience in analysis, design, test, and implementation of applications to meet the business needs. (Over 10 experience in Web Services, Java Scripts, jQuery, AngularJS, Salesforce platform (Sales Cloud, Service Cloud, Order Management, App Exchange Package, Java/J2EE, Web Sphere, Web Logic and over 20 years of experience - Power 7/8 (AS400)),Over 1 year experience in Salesforce.

●Experience Platform Development (Certified Salesforce Administrator and COPADO Administrator, In progress Platform Developer certification)

●Technical writing of Application development and test plans, executions and verification processes.

●Working to transaction from Salesforce Classic to Lighting and develop Lighting Components.

●Software Quality Assurance (QA) and testing experience with a wide variety of projects and environments.

●Deep knowledge of Applications Development Life Cycles.

●Extensive knowledge of ERP system JBA, JD Edwards and BPCS.

●Extensive knowledge of JSP, JSF, HTML, PHP, XML, Linux, EDI (TL Ashford, Label View).

●Multiplatform data handling from AS/400 to Excel, Oracle, MS Word, and Oracle 10g/11i, SQL Server database, DB2 and MySQL.

●Supporting for Daily jobs, End of Month jobs and Back UP processing

●Full project lifecycle planning and execution in the development and support of corporate applications. Also have direct involvement in supporting capacity and business planning.

●Documented Business Design Specification and Technical Design Specifications.

●Good Knowledge and experience Apex, Visualforce, Aura and LWC.

●Completed on-line training AWS,Azure and Ajile

Languages: Java, ILE RPG/Free,J2EE, JSP, JSF, HTML,JSON, Java Script, Shell Script, Web Service (Java and RPG 400), CL/400, RPG/400, ILE COBOL /400 RPG ILE / IV, RPG-XML, Free RPG, SQL, Visual Basic5.0/6.0, Oracle 9.0, Trigger, FTP, TCP/IP, Query, SQL, Windows,C, Client-server, Lotus Forms 4.0

Salesforce Technologies: Apex Classes, Test Classes, SOQL, SOSL, Visual Force, Lightning pages (Pages, Component & Controllers), ETL, S-Controls, Triggers, Custom Objects, Web services, Validation Rules, Work Flows, Dashboards, Reports, Sandbox development and Testing

Hardware Platforms: IBM and compatible PCs, IBM workstations, IBM AS400, IBM System 38

Packages/Utilities: MS Office, FTP, MKS Implementer, Aldon, Pathfinders Hawkeye.

Planning/Strategies: Application Testing and Quality Assurance, Software Architectures

Reports Utilities: Crystal Report, Cognos10.1, Report Services

Application Servers IBM Web Sphere Application Server, Apache Tomcat

Web services: Web services (Java and RPG), SOAP and RESTful

Developing Tools: WebSphere Development Studio Client iSeries, Eclipse IE

Servers: IBM Web Sphere Application Server, Apache/Tomcat, SQL Server

Source Controls: Aldon (AS400), SVN Repository, Tortoise SVN (java)

Job Schedules: Work with Job Schedule Entries, Robot Scheduler

Database: DB2/400, SQL Server (2008,2008 R2,2012), Oracle and MySQL

Protocol: Authentication and authorization protocols, familiarity with TLS, LDAP, SFTP, AS2 and SSL

Business Applications:

Enterprise the Enterprise Billing Application used by Rogers, Billing Applications, Financial applications (More than 4 years), Manufacturing and Distribution- More than 10 years (Steel Manufacturing, Socks Manufacturing, Toy Manufacturing, Automotive Manufacturing), Hospital Applications (More than 6 Years), Security and Transport application.

Professional Experiences:

Rogers Communications (Sr.System Analyst) (Mar. 2015-Present)

●Lead Technical Analyst in the Enterprise Billing Application used by Rogers. FEP,FEPDLY,Billing CDR processing, Tax Transition Rule, Customer Segmentation Finance application project in AR2000, EBU Reporting, SamaFone (Java, TLS), PWSC application, CDR process Salesforce and Win- Online Application (Spring Framework, jQuery, struts framework and Oracle Data base).

●Experience in SFDC development implementing the APEX classes, APEX triggers, Visual Force pages,s-ontrols,, Eclipse with SOQL, SOSL and Plug-ins.

●Set up AR 2000 Environment and menu option in the testing and production and changed the complete cycle process

●Heavy involvement with the development life cycle. In areas for requirements gathering and approval sign off with the end business users.

●Performing regular regression testing on all components and aspect of the system to ensure that the specification standards and regulatory compliance are met for auditing purposes.

●Support QA environment for QA testing as per request

MRS Client: ADT. Security (Residential and Business) & Homewood Health Centre Inc and XTL Transport Inc – AS400 and Java Sr. Consultant (August 20014 – Mar.2015)

●Enhanced ADT’s Net dealer web client application to become database driven and as well as contributing to the design and technical specification phases on the proposed administration solution.

●Provided flexible and additional support to QA & Support teams to help identify product defects that would be tracked and managed by JIRA.

●Helped plan and define user as well as system based requirements to support multiple layered virtual tier environments.

●Supported numerous deployment processes between environments with more granularity and security between different environments especially from QA/Test to Production with an immediate disaster recovery fail safe contingency plan.

●Effectively utilized DOM and SAX XML parsers to generate New Contracts for the Net dealer application as scheduled input to the Power7 mastermind server.

●Supported the Marketing team through developing web-based forms for event registration using XSLT, HTML, XML, JSP, JSF, JavaScript, CSS, Java, Servlet, Function, Store Procedure, Trigger, SQL Server 8 R2, Resin Server, Eclipse IE, Putty, SVN, WinSCP, Web Services, Free 400, ILE AS400, Query 400, Qshell,

XML 400, and AS400.

●Successfully contributed to detail user and technical specification/design based documentation as well as a complete end to end work breakdown structure.

MRS Client: Woodbridge Company Ltd. - Java and As400 Sr. Consultant (February 20014 – August 2014)

●Developed and supported the following applications deployed on the Power7 in the CMS ERP package for the 40 branches under North America, Mexico and Europe. Manufacturing Management, Distribution Management and Financial Management apps. in AS400 (JAVA, Servlet, Free RPG, Free RPG XML, RPG/400, RPG4, CL/400, ILE /400, SQL/400, QUERY/400, Java, Java Script, JSP and RPG/ILE)

●Involved in CMS conversation tasks from CMS v5.1 and v5.2 to v5.3

●Tasked to fix CMS jGo application customs issues. Changes written in java and JSP

●Assisted team by supported pager system 24/7

MRS Client: Homewood Health Centre Inc.- Java and Power 7 Sr. Consultant (March 2007 – Mar. 2015)

●Developed and supported AS/400 Patient Administration System. Using the full life cycle software development and support techniques, responsibilities included analyzing technical requirements and specifications for the application under test.

●Created web interface programs converted Admission Discharge, Change of status, Quarterly and etc. paper forms to e-Forms using (Lotus Designer3.5 to 9.1), J2EE, Websphere7.0, Store Procedure, XML and Free format-AS400).

●Developed signing process in e-Form, after signed the form OMHRS RAI record will generate automatically in the DB2/400 and create PDF document.

●In-charge for maintaining the Ontario Mental Health Reporting system in As400 and Interface e-Forms.

●Utilizing RPG ILE, CL, SQL for development and use FTP to send and receive data from different platform.

●Setup users in Infinium ERP application, Define menu, menu set, options and multi plant authority.

●e-Form creation and maintenance menu option set up in the passport system.

●Developing system test plans, test procedures and test report documents for the software application. Also responsible for recording test results, identifying and analyzing software problems.

●Supporting for End of Day and Month End job.

●Migrated XFDL forms interface system from iSeries to Linux (J2ee, XFDL 9.0, RPG XML and Store Procedure)

MRS Client: MCAP (Residential Mortgages, Commercial Mortgages) – iSeries (May 2006 - March 2007)

●Involved in data conversion from Lender data base system to MICP Plexus data base system for following lenders Street

Capital, Dundee Bank of Canada, N-Brook and ICICI

●Designed and analyzed document as per lender request.

Customized MRS Table Set up, MRS files, correspondence table changes, MCAP Reports, and Extracts (Servicing Reports, Default Management Reports, Early Collections Reports, and Health Checks in AS400 and Lender Portfolio Reporting in Crystal Report 9.0, IBM ShowCase9.1, IBM Cognos Express 9.0,and SQL Server 2003).

●Supported the QA testing corresponding for following letters Welcome, Renewal offer, early offer, Renewal conformation, Pac Return, Assumption, Discharged and Renewal notice.

●Implemented (full life-cycle analysis, design, coding, testing, deployment, support) a PLEXUS system using AS400 and SQL Server 2003 hardware, software, COBOL/400 and Crystal 9.0 and ALDON Change management PLEUS system for following lenders (GE Money, GEMC, ING, Street Capital, Gibraltar, Money connect, MCAP, Abode, my Next, N-Brook, Dundee Bank and Senior Money).

Resolve Corporation –Distribution (USA) - Senior System Analyst (February 2004 – May 2006)

Senior Programmer

Distribution and Retrial applications development in Full Life Cycles (RPG/400, RPG ILE, Free Format, CL/400, SQL/400, COBOL/400, ILE COBOL/400, Embedded SQL, Visual Studio, FTP, cXML and Logic EDI)

IRIS Manufactuier de Bas Hisiery Inc(Socks Manufacturing and Distribution) - (January 2002 – February 2004)

Senior Programmer Analyst (Montréal)

●Manufacturing (Socks) applications development in Full Life Cycles (J.D. Edwards, RPG/400, RPG4, CL/400, ILECL/400, RPG/ILE, CL/36, SQL/400, JAVA, J2EE, COBOL/400, Visio, Gentran EDI, ODBC, Back up, Recovery, Job Scheduling, FTP and WEBSPHERE)

Samuel Son & Co Ltd, Mississauga –Steel Manufacturing and Distribution (August 1999 – November 2001)

Senior Programmer Analyst

● Manufacturing (Steel) applications development in Full Life CyclesAS/400 (RPG/400, RPG4, CL/400,

ILE CL/400, QUERY/400 and RPG/ILE and TL Ashford (Wristband barcoding)

JBA Canada Ltd, Markham- Software Developing & Customer Care (May 1996 - August 1999)

JBA ERP Automotive Manufacturing, Distribution and Finance applications development in Full Life Cycles

in AS400 (RPG/400, RPG4, CL/400, ILE /400, SQL/400, QUERY/400 and RPG/ILE)


● Post Graduate Diploma Certificate in AS400 (Business Application Certificate), Seneca College, Canada

●Post Graduate Diploma in computer system design - University of Colombo, Sri Lanka

●Certified Salesforce Administrator, COPADO Administrator and In Progress Platform Developer certification

●Bachelor of Science, University of Jaffna, Sri Lanka

(Accredited by the University of Toronto as equivalent degree in Canada)

● Web/Internet Application Development from High Tech Computer Inc.(MCSD.NET, Java certification, Advanced Java

and Oracle 9i)

● Certificated Linux Systems Administration and jQuery and JavaScript from Sheridan college

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