Customer Service Office Staff
Resume:
James Robert Bottoms
**** ****** **** ** **********, GA 30052 – 770-***-**** – **********@*******.***
Objective
An interesting and challenging position with a progressive company.
Experience
Customer Service Supervisor
Stand Up Wireless, Norcross, GA
Started October 2003 – December 2019
Supervising office staff, uploading documents from e-mail and word and saving to a PDF format, manually add the customers information into the system including name and address, processing orders from the CGM ordering system, creating a purchase order and documenting the account number, update the info on an excel tracker, audit the order before approving, follow-up with fulfillment department on the order and finally follow up with the customer after the item was shipped. Customer service includes answering calls, resolving problems, multitasking, processing AT&T landline repairs.
Education
Meadowcreek High School
1992 Graduate
Gwinnett Tech- Accounting classes
Strengths
Customer service experience
Detail oriented
Strong Computer skills
Processing orders
Communicating clearly and positively with customers
Leadership
Supervisor roles at Stand Up Wireless and Now Communications
References
Doug Hazell, Stand Up Wireless
Contact this candidate