VINCENT CATAPANO
Sr. Executive - National Accounts Manager - CX People (Formerly; On Hold Company)
Greenwood, LA 71033
**********@*****.***
To enter into a progressive business role that will offer an opportunity for growth and advancement utilizing my developed talent, comprehensive knowledge and experience. I am a Senior Executive - National Accounts Manger with extensive experience for On Hold Marketing Company. I have over 20+ years of experience with a heightened sense of responsibility and integrity that makes me a self-motivated individual. While I am a "people person" and work effectively with others, I am also capable of working independently. Teamwork is critical to me and I believe each member of the team plays a vital role, with both large and small contributions worthy of respect and consideration. I feel that my experience and skills would be an asset for any Company.
Sr. Executive - National Accounts Manager
ON HOLD COMPANY - Shreveport, LA
February 1998 to Present
• Identifies business opportunities by identifying prospects and evaluating their position in the industry; researching and analyzing sales options
• Sells products by establishing contact and developing relationships with prospects; recommending solutions
• Produce new revenue by researching and analyzing potential prospects and sales options
• Develop and Maintain relationships with clients by providing support, information, and guidance; researching and recommending new opportunities; recommending service improvements New leads may be generated through canvassing, cold calling, partner relationships, and customer referrals
• Build and maintain long-term relationships with current clients and their management teams by providing information, guidance, and support and recommending new opportunities
• Identifies product improvements or new products by remaining current on industry trends, market activities, and competitors
• Prepares reports by collecting, analyzing, and summarizing information
• Maintains quality service by establishing and enforcing organization standards
• Maintains professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; benchmarking state-of-the- art practices; participating in professional societies
• Contributes to team effort by accomplishing related results as needed
• Meet sales revenue targets
• Develop, implement, and maintain sales activities and plans
• Lead and coordinate contract negotiations for a successful close
• Enhances staff accomplishments and competence by planning delivery of solutions; answering technical and procedural questions for less experienced team members; teaching improved processes; mentoring team members
WORK EXPERIENCE
Engineer Technician
LA Department of Transportation - Shreveport - Bossier City, LA May 1996 to February 1998
• Surveyed and Designed Highway Construction and Traffic Engineering
• Monitored and Inspected Materials used by the Contractor(s) to meet the Specifications Standards of the State D.O.T. Manual and Standards
• Collected and Analyzed Information and Data of Materials
• Scope of work varied with each State Project: Road Design, Traffic Engineering and Services, Transportation Planning and Safety, Bridge Design, Inspection & Maintenance of Bridges, Research, Location and Survey, Material Testing, Dispatcher / Delivery Driver
PAPA JOHNS PIZZA - Bossier City, LA
November 1994 to May 1996
• Dispatcher
• Delivered Orders
• Customer Service
• Schedule For Daily Business
• Prep Food For Daily Business
Shipping and Receiving Warehouse Associate - Assembly Line HUMANITEES T-SHIRT CO - Pleasantville, NY
August 1993 to May 1994
• Help Developed Promotion Materials
• Consulted and Designed Assembly Line to Execute Orders
• Consultant and Developed a Quality Control Program
• Inventory of Merchandise.
• Routed and Dispatched Orders for Delivery
Senior Clerk (3rd Shift Assistant Manger)
HESS MART CONVENIENCE STATION - Carmel, NY
May 1989 to April 1993
• Shift Management
• Customer Service
• Bookkeeping
• Sales
• Inventory Management
• Ordering and Receiving Merchandise
Associate in Ministerial
Zion Bible College - Barrington, RI
1988 to 1991
Diploma in Data Processing
B.O.C.E.S. Technical Center - Yorktown, NY
EDUCATION
1986 to 1988
High School Diploma
Carmel High School - Carmel, NY
1984 to 1988
Lead Generation (10+ years)
Sales Experience (10+ years)
Cold Calling (10+ years)
Account Management (10+ years)
Client Management (10+ years)
Coaching (10+ years)
Training & Development (10+ years)
Customer Service (10+ years)
Client Relations (10+ years)
Microsoft Office (10+ years)
Microsoft Word (10+ years)
Excel (10+ years)
Filemaker Pro (10+ years)
Outside Sales — Expert
January 2020
Actively listening and responding appropriately; performing common sales calculations. Full results: https://share.indeedassessments.com/share_to_profile/ 7783f469dfa6dbf302f5f6f49be802abeed53dc074545cb7
Personality: Sales Fit — Proficient
December 2019
Assesses personality traits that are important for sales roles. Full results: https://share.indeedassessments.com/share_to_profile/ 26b7502f100a210766ea345706080953eed53dc074545cb7
Sales Skills: Influence & Negotiation — Highly Proficient July 2019
Using influence and negotiation techniques to engage with and persuade customers. Full results: https://share.indeedassessments.com/share_to_profile/ cf5335dbae6f529f273c6c8a748c104aeed53dc074545cb7
Conscientiousness — Expert
SKILLS
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ASSESSMENTS
April 2019
Measures a candidate's tendency to be rule-abiding, well-organized, hard-working, confident, and think before acting. Full results: https://share.indeedassessments.com/share_to_profile/7e855a9f86fb2dc2b1754feabf94bc9a Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.