Manager/trainer

Amber Rogers

Campbellford, ON

Organized professional with superior work ethic and team player attitude. Commended for honesty, being hard working and having a positive attitude. Detail-oriented Home care professional adept in offering client assistance in daily living activities, and overall well-being. Offering several years of healthcare experience, including monitoring clients with developmental disabilities and adhering to patient care plans. Superior record of patient dedication and commitment to promoting comfort and quality care. Focused retail store management versed in all aspects of running a store, including opening and closing procedures, banking, merchandising and recruiting. Able to keep operations efficient, productive and on-track to consistently meet and exceed expectations. Sales expert with unparalleled communication and relationship-building abilities. Energetic worker familiar with principles of nutrition and how to handle and serve food. Thrive in fast-paced environments.

Goal driven Trainer driven to identify and meet diverse training demands with a high-quality and efficient program. Adept at working with leaders and building rapport with workers of all cultures. Ready to take on a challenging position. Work Experience

Trainer

BLOMMER CHOCOLATE C0MPANY - Campbellford, ON

2016 to Present

Trained new employees while working on an assembly line.

● Updated SOP's.

● Helped out other departments when there was a problem or they were short staffed.

● Maintained a sanitized work area.

● Proactively Identified and solved complex problems related to employee training, management and business direction.

● Created and offered additional materials to enhance training.

● Tested trainees on materials to determine levels of understanding and areas requiring further instruction.

● Mentored and coached new employees by offering insight into successful task prioritizing.

● Safely operated pallet jacks and motorized forklifts to move items to and from different warehouse locations.

HOME CARE WORKER

SELF EMPLOYEED - Peterborough, ON

2012 to 2015

Developed strong and trusting rapport with each patient to facilitate best possible care and assistance.

● Monitored clients progress to report necessary changes.

● Planned optimal meals based on established nutrition plans, including shopping for ingredients and cooking dishes.

● Dressed, groomed and fed patients with limited physical abilities to efficiently handle basic needs.

● Assisted patients with transitioning between beds, wheelchairs and automobiles, providing consistent and safe mobility support.

● Delivered high level of assistance in general household duties, which included cooking, meal prep, and food shopping.

● Assisted elderly clients with personal hygiene and other daily activities, including bathing dressing and incontinence care. SCHOOL CAFETERIA WORKER

DAISYMART - Norwood, ON

2009 to 2011

Complied with safety and sanitation guidelines to ensure the health and wellbeing of customers and other staff.

● Processed payments on cash register and counted back bills and change to patrons.

● Executed all daily tasks and assisted other team members when needed.

● Organized food preparation stations and replenished supplies to maximize efficiency.

● Maintained a clean and sanitized work environment for guests.

● Prepared hot meals and deli, to meet customer specifications. MANAGER

DAISYMART - Hastings, ON

2007 to 2011

Open and closed.

● Organized and updated schedules to optimize coverage for expected customer demands.

● Taught junior employees how to meet operational and sales goals with proactive strategies.

● Check inventory system to locate at other stores, improving sales rates 20%.

● Maintained inventory accuracy by accurately counting stock-on-hand and reconciling discrepancies.

● Worked one on one with employees to motivate while delivering constructive criticism in busy, retail environment.

● Connected with customers daily to understand needs, provide assistance and collect feedback to optimize operations.

warehouse worker

MERANGUE INTERNATIONAL LT - Markham, ON

2002 to 2008

Staged products between receiving, storage and shipping areas to accurately transfer items.

● Rotate goods in inventory by following "first in, first out" approach to keep shelves organized and well-stocked.

● Prepared inventory for shipment by attaching tags and labels, preparing shipment documents and securing products on pallets.

● Maintained accurate and current shipment forms, inventory documentation and customer forms.

● Affixed accurate labels to customer packages to prevent unnecessary delays.

● Examined packages and goods

Education

High School Diploma

CAMPBELLFORD DISTRICT HIGH SCHOOL - Campbellford, ON 1998 to 2002

Skills

• RELATIONSHIP BUILDING

• CUSTOMER SERVICE

Additional Information

SKILLS

Organization Attention to Detail

Work Independently Relationship building

Customer Service Troubleshooting

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