Digital Marketing Social Media
Resume:
LOMOTEY ISAAC CV
P.O. Box Ts ***, Teshie, Accra, Ghana
Email: *******@*****.***
******@*****.***
Mobile: +233-*********, +233-*********
PERSONALITY PROFILE
I am a young, diligent, and exciting goal driven individual inspired to move to any service sector after a rewarding work experience having served in different roles capacities in different institutions. I have also developed skills including strong communication and interpersonal skills, which I am keen to put to use in the development of any dynamic institution.
QUALIFICATION SUMMARY
I possess a well-developed experience in leadership skills and supervision. I am endowed with proven ability to work effectively and to collaborate with people of different ages and socio-cultural backgrounds, coupled with extensive knowledge in planning and orderliness of executing tasks assigned to me. The ability to prioritize tasks in the best possible ways with due regard to policies and procedures is a possessed quality.
EDUCATION
[2008- 2012] ALL NATIONS UNIVERSITY COLLEGE
Bsc (Hons.) Computer Science
Related Courses: Project Management, Programming C++, Programming VB.net, Calculus, Networking,Database Management Systems, Artificial Intelligence, Mathematical Transform and Complex Numbers, Web Technology, etc.
[2006-2008] ALL NATIONS UNIVERSITY COLLEGE
Diploma in Biblical studies
Related courses: Entrepreneurship, Principles of Accounting, Management, Economics, Marketing, Gospel of John, Theology of the Gospels, Evangelism, ETC.
[2000-2002] ARMED FORCES SECONDARY TECHNICAL SCHOOL [BURMA CAMP ACCRA]
SSSCE, SCIENCE/ TECHNICAL DRAWING
Related courses: Physics, Elective Mathematics, Chemistry, Technical Drawing. WORK EXPERIENCE (FORMAL)
March 2020
Digital Marketing Executive.
Arrow Capital Limited
Sakumono
I have a strong grasp of current marketing tools and strategies and able to lead integrated digital marketing campaigns from concept to execution. Working with the marketing team, supporting teams (such as programmers), and vendors to launch campaigns on time and on budget.
Duties And Responsibilities
Plan and execute all digital marketing, including SEO/SEM, marketing database, email, social media and display advertising campaigns.
Design, build and maintain our social media presence.
Measure and report performance of all digital marketing campaigns, and assess against goals (ROI and KPIs).
Identify trends and insights, and optimize spend and performance based on the insights.
Brainstorm new and creative growth strategies. Plan, execute, and measure experiments and conversion tests.
Collaborate with internal teams to create landing pages and optimize user experience.
Utilize strong analytical ability to evaluate end-to-end customer experience across multiple channels and customer touch points.
Instrument conversion points and optimize user funnels.
Collaborate with agencies and other vendor partners.
Evaluate emerging technologies. Provide thought leadership and perspective for adoption where appropriate
December2017 To 2019
IT Support Manager.
Transatlantic Business Development Resources limited (TBDR GHANA) Spintex
Job Description
I oversees all IT support professionals, I including engineers and helpdesk staff. I also help to ensure business IT software and hardware runs smoothly. Ensuring to uphold the help desk escalation process through 1 st
and 2
nd
line IT support. As
the head of the support team, am responsible for maintaining a high level of customer satisfaction and funding ways to measure and improve it. I give recommendation for IT equipment to be purchase and install. Duties And Responsibilities
Assessing the technical needs of staff or client
Establishing strong relationships across team and with staffs/clients
Measure service satisfaction levels
Managing and upholding the troubleshooting escalation process
Managing hardware and Software
Resolving system and application issues
Assisting with IT equipment sourcing and budgeting
Occasionally working third parties to rectify issues
Identifying gaps in the support process and amending it accordingly. Skills
Excellent Software knowledge, including Microsoft products, MS SQL, Exchange, and Apple iOS system.
Excellent Knowledge of network protocols and components
Knowledge of hardware such as cabling (fibre and wire) wireless product and desktop systems.
Good problems solving skills
Excellent Communication skills both written and verbal
Critical thinking
Patient
Ability to work well under Pressure.
Good interpersonal skills.
September 2015 To 2017
IT Support Officer
Agoocreations And Investment limited
Spintex.
Job Description
Monitor and maintain the computer systems and network of an organization. Installing and configuring computer systems, diagnosing hardware and software faults and solving technical and applications problems, either over the phone or in person. Duties And Responsibilities
I was responsible for the smooth running of computer systems and ensuring that users get maximum benefits from them.
Install and configure computer hardware operating systems and applications monitor and maintain computer systems and networks.
Talk staff or clients through a series of actions, either face-to-face or over the phone, to help set up systems or resolve issues.
troubleshoot system and network problems, diagnosing and solving hardware or software faults replace parts as required.
provide support, including procedural documentation and relevant reports follow diagrams and written instructions to repair a fault or set up a system.
support the roll-out of new applications. set up new users' accounts and profiles and deal with password issues respond within agreed time limits to call-outs work continuously on a task until completion (or referral to third parties, if appropriate)
priorities and manage many open cases at one time rapidly establish a good working relationship with customers and other professionals, such as software developers test and evaluate new technology.
conduct electrical safety checks on computer equipment. Skills
The ability to think logically.
A good memory of how software and operating systems work
Excellent listening and questioning skills, combined with the ability to interact confidently with clients to establish what the problem is and explain the solution,
The ability to work well in a team.
Problem solving skills.
A strong customer focus.
The ability to priorities your workload.
Attention to detail.
INTEREST AND HOBBIES
Playing keyboard [piano] and drums.
Listening to music
Reading
PERSONAL DETAILS
Marital Status: Single
Religion: Christian
Nationality: Ghanaian
Language: English
REFEREES
Mavis Kuadzi
HR Administrator
Mac Auto and Spare Part Ghana Limited
Spintex
*******.*****@*****.***
Mr. Prince Nii Ofori
C.E.O Agoocreations Limited/ Country
Director of Transatlantic Business Development Resources *************@*****.***
Mr. Mark Asante-Boamah
Physics Tutor
Pentecost Senior High School
Koforidua
*******@*******.***
+233(0)29998616
Samuel Ansah
Auto Mechanic Engineer
Silver Star Company
Tema
*******@*****.***
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