USAMA ABID

Lorton, VA *****

U.S. Citizen

571-***-**** adlal1@r.postjobfree.com

EDUCATION

Virginia Polytechnic Institute and State University, Blacksburg, VA Bachelor of Science in Business Information Technology, December 2020 Graduate Relevant Coursework/Applications – JavaScript Programming, Business Computing and Applications, Advance Modeling for Business Analytics, Computer Simulation in Business, Strategic Management

Honors & Awards: Dean’s List, $10,000 scholarship recipient Clubs: Business IT Club, Muslim Student Association, Participated in a mentorship program for first-year students at Pamplin School of Business. Splunk Core Certified User (February 2021)

WORK EXPERIENCE

INTERN, RANS Transport (May 2020 – January 2021)

Expertise in developing and delivering monthly, quarterly, and annual Profit and Loss statements and Balance Sheets for management within strict deadlines. Proven ability to identify and implement improvements to streamline processes and increase efficiency and productivity.

EXECUTIVE TEAM LEAD INTERN, Target (July 2020 - August 2020) Performed financial statement analyses on monthly business summary reports and dashboard recaps, analyzing product comparable percentages and penetration rates for district managers to increase store efficiency and provide solutions.

Collaborated with senior managers and interns on multiple functions and identifying strengths and opportunities at the store.

Evaluated over 50 employees in six departments by engaging employee’s with company’s culture while assessing their strengths, opportunities, and overall skill. MARKETING AND STRATEGY LEAD INTERN, Pamplin Marketing Department (January 2019 - June 2020)

Assisted management with the training of new interns by creating training documents, tracking progress, conducting reviews, and executing training. Enhanced computer system to keep digital records organized for easy retrieval for authorized users by creating new additions to previous systems.

Facilitated marketing advising program specifically for transfer marketing students and advertised it throughout campus.

Led bi-weekly meetings to maximize efficiency of the department as well as streamlining daily operations.

CUSTOMER SERVICE REP, Best Buy (August 2018 – January 2020) Allocated for a 10% increase in front end sales and NPS Scores. Maintained Customer Satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.

Provided information to customers regarding Best Buy’s credit card and loyalty program and helped to open and activate new accounts.

ADDITIONAL SKILLS

Knowledgeable in VBA, Java, Arena, and Splunk

Proficient with Microsoft Office Suite