Medical Assistant Office Staff
Resume:
Ashlee Christine Sanders
Cochran, GA 31014
Day Time Phone: 478-***-****
Email: ****************@*****.***
Job Type: Permanent
Work Schedule: Full-Time
Summary of Skills
Excellent personality and people skills, with high values of following policies/publications and proper ethics, ensuring that everyone is treated the same.
Self-motivator with the need for very little supervision in order to complete and assigned tasking, embracing complex and challenging tasks.
Provides tailored customer support for patients, maintains patient data, and responds to patient inquiries.
Extremely Proficient with common computer software and technologies such as Windows, Microsoft Word, Microsoft Outlook, Microsoft Power Point and Microsoft Excel.
Experience in performing tailored customer support functions relating to consumable and/or exchangeable parts required for maintenance and repair activities.
Excellent leadership skills with continual self-improvement in the subject of leadership and bearing on the overall success of myself and the organization I am assigned to.
Very quick learner, with high regards for self and organization achievement.
Knowledge and understanding of safety and security regulations, practices and procedures and assurance that any changes are communicated to all in the section I am assigned to.
Experience in retail supply and inventory management functions, material coordination, supporting repair programs and local purchase/local manufacturer processes.
Ability to communicate effectively, both orally and in writing.
Experience in order fulfillment (including distribution system and ordering applications).
Advanced knowledge of management. This includes independently utilizing reference sources, decision making, and empowering the team to collaborate and resolve problems within a complex systems environment.
Knowledge to train others in data system operations, to coordinate requirements with computer specialists, and to interpret computer products.
Ability to think critically and interact with supervisors and employees. Skill in effective oral and written communications to prepare correspondence and technical documentation for training and counseling employees.
Knowledge of computerized information management systems and data automation systems associated with entering, retrieving, and processing available data using appropriate coding systems, formats, and reporting requirements.
Obstetrics and Gynecological Specialists
Certified Medical Assistant
13 August 2018-Present
Extremely proficient in eClinicalWorks.
Directly assists the doctors/office staff in the management of all administrative support program functions.
Provides input to higher management regarding findings in areas requiring performance improvement.
Taking patient’s vital signs, recording patient’s medical history, concerns or symptoms, and providing assistance regarding the patient’s queries and concerns.
Educating patients about health concerns, birth control, sexually transmitted diseases and pre-natal care.
Assist with pelvic exams or pap smears. Administer minor office test such as Urine pregnancy test, fecal occult test, KOH slide and Wet mount/simple stain. Assist with in office procedures such as Colposcopy and Leep procedures, ensuring that specimens are correctly labeled and get to their correct location in a timely manner.
Performs clerical and administrative work in support of the office/organization such as disability paperwork and FMLA paperwork, scanning of paperwork into computer system and labeling to correct folders.
Writes detailed reports concerning the status of inventory and addressing issues/problems identified in the office.
Overlook stocking of supplies in the office supply room, procedure room, and exam rooms, keeping up with expiration dates and condition of office supplies and equipment.
Recommends use of alternative supply sources when faced with long lead times and identifies potential sources of supply for emergency requirements.
Receives and processes order cancellations, provides status updates and modifications, and conducts follow-up on customer receipt for samples.
Evaluates deliveries, shipments, and product levels to improve inventory control procedures within supply room and sample closet.
Coordinates with key distribution personnel to resolve discrepancies and routine problems.
Record daily deliveries and shipments to reconcile inventory.
Reviews order status reports on a daily basis and takes appropriate action to escalate supply orders not meeting office requirements.
Knowledge of switchboard and appointment desk, getting phone calls to their correct locations in a timely manner.
Administers vaccines & injections, such as the HPV vaccine, Tdap, Depo, etc.
Navicent Health
Certified Medical Assistant
24 October- 2017 to 09 August-2018
Educate office staff and teachers on signs and symptoms of diabetic care, seizures, and other health issues that may occur while students are at school.
Performs general clerk related activities in support of laboratory departmental requirements. Sets up and monitors record-keeping systems and effective quality control procedures.
Assist the front office staff with daily duties such as answering phone calls, calling students to the office, etc.
Administer daily medications prescribed by a physician.
Obtain and record vital signs, as well as signs and symptoms of illness and record data obtained into the CareDox computer system.
Evaluates deliveries, shipments, and product levels to improve inventory control procedures for the clinic.
Middle Georgia Medical Associates
Certified Medical Assistant
07 September- 2016 to 19 October-2017
Knowledge of phlebotomy procedures for collecting blood samples by venipuncture or by capillary method, and for collecting body fluids, skin scrapings, throat or wound swabs, and specimens from patients of all ages including those with collapsed or small veins.
Skilled in receiving patients; providing verbal instructions regarding sample collection process to be followed prior to, during, and after specimen collections; and preparing and reviewing; laboratory slips for required information.
Ability to recognize signs or symptoms of physiological reactions and act appropriately to prevent injury to and stabilize the patient.
Knowledge of computerized information management systems and data automation systems associated with laboratory instrumentation to enter, retrieve, and process available data using appropriate coding systems, formats, and reporting requirements. Knowledge to train others in data system operations, to coordinate requirements with computer specialists, and to interpret computer products.
Procedures in urinalysis, serology, chemistry, hematology, coagulation, microbiology, shipping and specimen collection of blood, urine, and other body fluid.
Performs general clerk related activities in support of laboratory departmental requirements. Sets up and monitors record-keeping systems and effective quality control procedures.
Trains and provides orientation in phlebotomy and other specimen collection procedures and maintains data in automated systems.
Responds to the patient call bell in a timely manner, orders or retrieves patient lab requests, performing phlebotomy, and giving patients any patient data regarding specimen collection.
Evaluates requested procedures and determines suitability of submitted specimens, requesting new specimen if appropriate.
Education
August 2009 to May 2010, Perry High School, Perry Ga.
August 2010 to March 2011- Business Administration, Macon State College, Macon Ga.
August 2012 to July 2014- Cosmetology, Central Georgia Technical college, Warner Robins, Ga.
August 2015 to September 2016- Certified Medical Assisting, Health Tech of Georgia, Warner Robins, Ga
January 2021 to Present- Logistics Management, Central Georgia Technical College, Warner Robins, Ga.
License/ Certificates Obtained
Master Cosmetology License (August 2014)
Certified Phlebotomy Technician License (October 2015)
Certified Electrocardiogram Technician License (January 2016)
Certified Medical Assistant License (September 2016)
Certified in First Aid and CPR (October 2018)
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