GUILLERMO MATA
***** * ***** ***** ** · 956-***-****
************@*****.******* OPTIONS
GMLLERMO MATA
************@*****.*** / 956-***-****
La TX 78559
SUMMARY
Focused Operations Manager bringing 20 plus years of experience in day-to-day business operations management. Adept at liaising with key clients, accounts and external business stakeholders to build rapport and drive retention. Ready to apply demonstrated ability to streamline processes to increase efficiency and reduce costs. Focused on promoting safety and productivity across multiple business lines. Advanced knowledge of applying trend analysis to create value for customers and profitability for company.
SKILLS
Staff training and development
Process improvement strategies
Policies and procedures implementation
Solutions development
Troubleshooting and problem solving
Maintenance planning
EXPERIENCE
Operation Manager / Odessa Pumps & Equipment - Pharr, TX01/2013 - 05/2020
Established organizational vision and developed strategies to achieve sales and customer service goals.
Inspector / USDA-Aphis - Harlingen, TX05/2012 - 12/2012
Performed routine inspections and delivered county reports to ensure that all finished construction was safe for human life.
Project Estimator / Emmsa - Mcallen, TX04/2011 - 05/2012
Developed bid proposals with itemized costs for clients to review and approve before beginning work on Subdivision projects.
Project Estimator / HD Supply Waterworks - McAllen, TX03/1996 - 04/2011
Managed estimation processes by preparing specialty subcontractor bid packages, material procurement for project management, contract reviews and action list preparation.
EDUCATION AND TRAINING
Texas Southmost College - Brownsville, TX Criminal Justice
La Feria High School - La Feria, TX06/1988 High School Diploma
ACCOMPLISHMENTS
Consistently maintained high customer satisfaction ratings.