Analyst Data

Tianna Walton

Operations Analyst Research Profile

Albuquerque, NM • 510-***-****

************@*****.***

www.linkedin.com/in/tianna-walton-522641199/

Multi-faceted and diversely-skilled professional with expertise in operations analysis, project management, and business development. Skilled in consulting with business leaders to identify their core needs, assess current practices, and offer recommendations to align company for optimized workflows. Interested in sharpening strengths in human resources, research, and data collection. Possess articulate and engaging communication skills with top multi-tasking and organizational strengths. Able to adapt to rapidly evolving priorities based on strict deadlines while maintaining quality.

Areas of Interest

Operations Oversight

Data Analysis

In-depth Research

Business Improvements

Ad-Hoc Project Management

Client Consultations

Human Resources

Team Training / Coaching

Instructional Modules

Budgeting / Cost-Saving

Performance Assessments

Procedural Enhancements

Professional Experience

GENPACT / CONTINGENT WORK AT FACEBOOK, Mountain View, CA 2018 – Present

Senior Operations Analyst

Produced timely, high-quality deliverables for two projects within strict deadlines due to exemplary team management and strategic planning. Optimize distribution efficiency and accuracy by conceptualizing, developing, and launching a number-based quip and instructional video, implemented company-wide. Strengthen results by forming a team of high-performing leaders, driving +10% in accuracy and +11% in consistency. Serve as an influential and visionary supervisor.

●Enhance outcomes by assessing performances and introducing new methods and techniques.

●Integrate use of innovative review tools and new technology that support objectives and limit errors.

●Encourage employees and offer constructive feedback to align them for continuous improvement.

●Analyze key data metrics to identify any gaps in project management processes and implement changes.

●Generate an inclusive training manual, learning materials, and multimedia aids for Fortune 500 clients.

●Spearhead human resources including screening, interviewing, hiring, and onboarding; brought on 75 staff.

Additional Experience

Bookseller, Barnes and Noble, Plano, TX (2018 – 2019)

Teacher, Children’s Learning Adventure, Mckinney, TX(2016 – 2018)

Photographer, TSS Photographer, The Colony, TX (2015 – 2018)

Certifications

Six Sigma Green Belt (2019)

Technical Skills

Google Suite (Gmail, Docs, Slides)

Pivot Tables

Tableau

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