Name

SrishtiKrishnan

ResumeObjective

Young,passionateandSelf-motivatedinthefieldof

theDigitalMarketingandlookingforwardtobuilda

successfulcareerinthesameandmeanwhilealso

takingcoursestoenhancetheskilsrequiredsuchas

SEO,GoogleAdwords,GoogleAnalytics,SocialMedia

Marketingandsoon.AlsoIhaveatotalof20months

ofexperienceasaCustomerServiceExecutiveina

renownedMNCofPune.

Email

adlaib@r.postjobfree.com

PhoneNo.

+91-820*******

Address

Flatno.C40ShalimarApt

AundhRoad,Ambedkar

Chowk,KhadkiRailway

Station,Pune-411002

DateOfBirth

23rdOct2000

WorkExperience

TechMahindraBusinessServices

Post:CustomerServiceExecutive

WorkingPeriod:November2019toPresent

Duration:12Months

Summary:Answeredmorethan30connectedinbound

calsdaily.ItwasanUKprocesssohandledUK

Customerswiththeirissuessuchasnetworkproblem,

BilingQueries.Upsoldadditionalproductsforadded

valuetoofferingsalreadypurchasedby

customers. Mentorednewjoinersandhelpedthemto

understandtheprocessandcleartheirevaluations

CredenceResourceManagement

Post:CustomerServiceExecutive

WorkingPeriod:Feb2019toNov2019

Duration:8Months

Summary:ProvidedassistanceforUSCustomerswith

theirinsurancepolicies.Executedoutboundcalsto

existingcustomerbase.

LanguagesKnown

English

Marathi

Hindi

Malayalam

EducationQualification

10thfromSt.Lawrence

HighSchool&Junior

Colege

12th(Science)from

LVHColege

BBA-IB(Thirdyear)

fromCCSPune

Skills

ProblemSolving

CommunicationSkils

TimeManagement

CriticalThinking

HandlingPressure

LeadershipSkils

MicrosoftOfficeSkils

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