Name
SrishtiKrishnan
ResumeObjective
Young,passionateandSelf-motivatedinthefieldof
theDigitalMarketingandlookingforwardtobuilda
successfulcareerinthesameandmeanwhilealso
takingcoursestoenhancetheskilsrequiredsuchas
SEO,GoogleAdwords,GoogleAnalytics,SocialMedia
Marketingandsoon.AlsoIhaveatotalof20months
ofexperienceasaCustomerServiceExecutiveina
renownedMNCofPune.
***************@*****.***
PhoneNo.
Address
Flatno.C40ShalimarApt
AundhRoad,Ambedkar
Chowk,KhadkiRailway
Station,Pune-411002
DateOfBirth
23rdOct2000
WorkExperience
TechMahindraBusinessServices
Post:CustomerServiceExecutive
WorkingPeriod:November2019toPresent
Duration:12Months
Summary:Answeredmorethan30connectedinbound
calsdaily.ItwasanUKprocesssohandledUK
Customerswiththeirissuessuchasnetworkproblem,
BilingQueries.Upsoldadditionalproductsforadded
valuetoofferingsalreadypurchasedby
customers. Mentorednewjoinersandhelpedthemto
understandtheprocessandcleartheirevaluations
CredenceResourceManagement
Post:CustomerServiceExecutive
WorkingPeriod:Feb2019toNov2019
Duration:8Months
Summary:ProvidedassistanceforUSCustomerswith
theirinsurancepolicies.Executedoutboundcalsto
existingcustomerbase.
LanguagesKnown
English
Marathi
Hindi
Malayalam
EducationQualification
10thfromSt.Lawrence
HighSchool&Junior
Colege
12th(Science)from
LVHColege
BBA-IB(Thirdyear)
fromCCSPune
Skills
ProblemSolving
CommunicationSkils
TimeManagement
CriticalThinking
HandlingPressure
LeadershipSkils
MicrosoftOfficeSkils