Sales, customer Service, Driver code 10
Resume:
Camagu Nkewana
Email address: *******@*******.**.**
Contact details: 072******* /060*******
South African Resides in Johannesburg Month Notice
Current Job Title: Enquiries Consultant
Current Employer: Nedbank Ltd Pty
QUALIFICATIONS:
Oos Rand Secondary School
Senior Certificate, Grade 12, 2004
Subjects:
English
Afrikaans
Mathematics
Accounting
Economics
Business Economics
NQL4
(Further education and training Certificate Banking)
NQL5
(CERTICATE IN BANKING FINANCE)
COMPUTER KNOWLEDGE:
MS Office Suite
SAP
Hogan
Banking Platform
NTE
LANGUAGE SKILLS:
English,IsiXhosa, Zulu, Sesotho, Afrikaans
WORK EXPERIENCE
Nedbank Ltd
Enquiries Consultant June 2015- To 05 February 2020
Responsibilities
Credit Card, Debit Card, Cheque Book, Statement Collection
Providing a wow service experience to client
Leads referral with a target of 22 Per month which includes 14 cheque accounts, 4 credit card, 2 investments and 2 insurance products
Handling clients enquiries on cheque accounts, credit cards, homeloans, personal loans and investments products
Banker / Sales Consultant June 2013 – June 2015
Responsibilities:
Opening of Current Accounts,Savings Account,Investment, Credit Card & Funeral Plan
Setting up appointments to open the above mention accounts.
Capturing and following up on Home loan application, Overdraft, Personal loans & Student loans
Ensuring that I reach my monthly target of 40 events per month which are 20 current account,10 credit card 2 saving account 2 investment with the value of R800 000.00 per month and 6 funeral plan
Making sure that I cross sell more than one financial products to one client
Aviation Coordination Services- (working under Kelly)
Customer Service December 2009 - June 2013
Responsibilities:
Attending Domestic and International Flights De-briefings;
Ensuring that clients check-in on the self-service Kiosk in order to obtain Boarding Passes;
Ensuring that boarding pass stock balance;
Making sure that clients arrive safe to the boarding gates
Reason for leaving: Contract Ended
FNB -
Teller Coordinator June 2007 – July 2009
Responsibilities:
Ensured to give a wow customer service experience;
Ensuring that all tellers balance on a daily basis;
Ensuring that Treasury balance on a daily basis with a balance between 1 to 3 million;
Correcting the cheques that were wrongly encoded by tellers;
Making sure that our suspense account balances and that it’s always on a NIL balance.
FNB
Sales Consultant August 2006 – June 2007
Responsibilities
Opening of Current Accounts,Savings Account,Investment, Credit Card & Funeral Plan
Making appointments with client to get new business
Capturing new Homeloan, Vehicle and Personal loan Applications
Target of 630 evis which must be met from month to month and each product had a different weighting
Providing good customer service
FNB –
Bank Teller June 2005 – August 2006
Responsibilities
Assisting clients with Deposits
Assisting clients with Cash Withdrawals
Assisting client with Bank Statement
Making sure we fully Authenticate a client before conducting a transaction
Reason For Leaving : Growth
REFERNCES
Nedabank Ltd ( Sales & Enquiries Consultant)
Contact person : Danisile Siphiwe Mahlangu
Contact number : 010-***-**** or 071*******
Aviation Co ordination Services
Contact person: Lucky
Contact number: 083******* or 084*******
FNB
Contact person: Phumelela Gwababa
Contact number: 078-***-****
Contact this candidate